Client Services Project Manager - Actimize

At Nice, we continuously push our boundaries. We're driven, innovative thinkers, and we strive for victory in every endeavor. Our commitment to excellence sets us apart, and if you share our passion, this role could ignite your career journey.What does the role entail?The Client Services Project Manager serves as a vital partner to Nice's clients, delivering both proactive and reactive support post-implementation to align with customer priorities and our business objectives. You will build and maintain strategic relationships across various client business units, influencing activities to ensure service excellence for designated accounts. As a subject matter expert in Nice Solutions, your goal will be to maximize the value derived from our offerings. You will act as the primary liaison between our clients and Nice's support teams, addressing critical issues, challenges, and requests related to escalations and unmet expectations.How will you contribute?Oversee the project lifecycle from initiation through to deployment, including data acquisition, configuration, validation, and tuning.Manage all project tasks, including schedules, budgets, and resources, ensuring high-quality solutions are delivered within specified time and cost constraints.Establish and maintain effective communication with key members of the client team, including business users and management.Prepare and present project status reports to keep stakeholders informed about progress and challenges.Develop and uphold standard practices for client implementations that align with the project manager's operational model.Communicate customer needs and concerns to the product management team, R&D, and other internal stakeholders.Create and manage detailed project plans, defining schedules, resource allocation, and tracking progress.Engage in project discussions at a high level concerning both functional and technical aspects.

At Nice, we embrace challenges and push boundaries. We are ambitious, innovative, and dedicated to excellence. If you share our passion for success, we have an exciting career opportunity that will ignite your potential.What does the role entail?We are seeking a skilled and driven Technical Manager to join our Actimize Professional Services team at our Global Talent Center in Pune, India. This position is perfect for individuals with extensive experience in implementing complex on-premise and SaaS Actimize solutions and a passion for leading high-performing teams in regulatory compliance projects.We need a hands-on leader who is adept at working with intricate Actimize detection logic, customizations, configurations, and SQL queries. If you thrive on solving challenging problems, managing motivated engineering teams, and enhancing enterprise-level compliance platforms, this role is tailored for you.Join us in helping global banks uphold their AML, financial crime, and regulatory compliance standards through cutting-edge Actimize technology.How will you contribute?As a Technical Manager, you will lead a team of talented developers in implementing Actimize solutions. You will collaborate with global Subject Matter Experts (SMEs), architects, and business analysts while working on the latest Actimize products.Your work will significantly impact major financial institutions as you guide teams in delivering enterprise-grade solutions for AML, Financial Crime, and Payments Fraud across international markets.Your responsibilities include:Managing a team of engineers focused on Actimize implementations, customizations, and configuration tasks.Overseeing the end-to-end delivery of releases by managing dependencies, risks, timelines, and quality standards.Serving as the technical SME and primary point of contact for the team.Collaborating with R&D, Implementation, and Customer Support teams on a global scale.Participating in recruitment and team growth initiatives.Ensuring high chargeability and productivity for yourself and your team.Supporting career progression for team members through mentorship, training, and challenging assignments.Conducting proactive performance management, including one-on-ones, coaching, and feedback sessions.Ensuring high-quality engineering practices across all delivery phases.

At Nice, we don't just embrace challenges; we redefine them. We are ambitious, innovative, and driven to succeed. If you share our passion for excellence, we invite you to explore a rewarding career opportunity that will ignite your potential. What does the role entail?The Professional Services International Markets team at Actimize is seeking a Senior Specialist Solution Architect. This pivotal role involves leading all pre-sales activities for Professional Services across the International Markets region. You will utilize your expertise in the industry, comprehensive knowledge of Actimize solutions, and robust financial and business acumen to adopt a consultative sales strategy—positioning and securing high-value Professional Services engagements within the financial crime sector.Your collaboration with the Nice Actimize License/Product Sales, License/Product Pre-sales, and the greater Professional Services team will be crucial in demonstrating the value of Professional Services early in the sales process. Key responsibilities include managing the service components of RFIs and RFPs, crafting persuasive client proposals, and ensuring a smooth transition to the delivery team for effective project execution.How will you make an impact?As the largest and most comprehensive provider of financial crime, risk, and compliance solutions for regional and global financial institutions, Nice Actimize has consistently been recognized as a leader in the industry.At Nice Actimize, we value the contributions of every employee as vital to our growth and success. To attract and retain the brightest talent worldwide, we provide a stimulating work environment, competitive salaries and benefits, and fulfilling career paths. Join us to share, grow, and learn—you will be challenged, enjoy your work, and be part of a rapidly growing, highly esteemed organization.Do you have what it takes?12-15 yearsServe as the Professional Services functional and technical Subject Matter Expert (SME) within the Actimize PS Sales team and as a trusted advisor to Actimize clients and prospects.Work closely with Services Sales Managers, Services Business Analysts, and Technical Leads to convert Client/Prospect business needs into functional specifications within Actimize solutions and provide implementation recommendations.

At NiCE, we embrace challenges without limits. We are ambitious, innovative, and driven to succeed. Our commitment to excellence sets the highest standards, and we continuously strive to exceed them. If you share our passion for achieving extraordinary results, we invite you to explore a career opportunity that will ignite your potential.What does the role entail?NiCE Actimize is on the lookout for a Business Analyst Manager to join our esteemed Professional Services team at the Global Talent Center located in Pune, India. This position is tailor-made for a seasoned professional with substantial experience in deploying intricate on-premise and hosted SaaS Actimize solutions. You will lead a dynamic team of business analysts dedicated to delivering compliance, risk management, and financial crime solutions to our Financial Institution (FI) clients.We are searching for someone who thrives in a consulting atmosphere, possesses strong business insights, and excels at converting complex requirements into actionable results. If you come with hands-on experience in the BFSI sector, especially in Anti-Money Laundering (AML) or Fraud Prevention, and have a strong desire to build and mentor teams, this opportunity is for you.How will you make an impact?You will guide a talented and motivated team of business analysts, working closely with architects, subject matter experts (SMEs), R&D, Product Managers, and third-party vendors to implement Actimize solutions that aid banks in meeting regulatory requirements for AML, financial compliance, and payment fraud.Oversee the delivery of releases while managing work, dependencies, and risks.Ensure quality through best practices and continual improvement.Mentor and support the career advancement of team members.Be responsible for team chargeability and resource planning.Act as the SME for AML/Fraud and the primary point of contact for the team.Lead recruitment and hiring initiatives.Collaborate across R&D, implementation, and support teams.Conduct regular performance management and feedback sessions.Define both functional and non-functional product requirements.Engage with customers to understand data needs and support implementations.Facilitate communication between product and engineering teams.Prioritize user stories and establish acceptance criteria.Conduct internal demonstrations and assist in stakeholder presentations.Recommend product features and enhancements.

At Nice, we break new ground and redefine what's possible. We are driven by ambition and innovation, striving to set the highest standards in our industry. If you're looking for a career that ignites your passion and challenges your limits, you've come to the right place.What does the role entail?We are in search of an accomplished and client-focused Financial Crime Compliance (FCC) Business Consultant to collaborate with the Director of Professional Services. Your mission will be to lead transformative engagements that deliver substantial outcomes within our Intelligence Driven Operations Services (IDOS). This position requires a blend of business analysis, FCC operational expertise, and client advisory, ensuring operational excellence in KYC, Transaction Monitoring, and Screening environments.Your impact will be significant:Facilitate workshops with clients to gather business requirements and define transformation goals.Map current and future processes for KYC, Transaction Monitoring, Screening, and Investigations.Conduct operational assessments aligning with technology implementations and service transitions.Enhance alert triage and investigation workflows for optimal efficiency.Develop improved operating models that boost efficiency, governance, and adherence to service level agreements (SLAs).Spot opportunities to integrate automation and AI for increased operational effectiveness and enhanced user experience.Champion user adoption initiatives and coordinate stakeholder alignment sessions.Create business requirements documents (BRDs), functional specifications, and other implementation artifacts.Collaborate with Product, Technology, and Delivery teams to ensure solutions meet operational needs.Identify operational risks, regulatory challenges, and control deficiencies.Provide expert guidance to senior client stakeholders.Create high-level reports and transformation roadmaps for executive review.Travel globally as required for workshops and client engagements.

At Nice, we embrace challenges as opportunities to redefine our limits. We are ambitious innovators, striving for excellence in everything we do. If you share our thirst for success, we invite you to join us and ignite your career with an exhilarating opportunity.What does this role entail?As a Specialist Software Engineer, you will take on a pivotal role as a technical leader and mentor, steering engineering teams towards the design, development, and deployment of scalable, high-quality software solutions. You will make significant architectural decisions, champion the integration of AI-driven development methodologies, and ensure that your team effectively utilizes advanced tools such as GitHub Copilot to enhance productivity. This position fuses technical expertise with leadership, empowering you to influence the trajectory of our products and engineering culture.What impact will you have?Lead the design of technical architecture ensuring it aligns with product vision and business objectives.Mentor engineers in best practices, coding standards, and system architecture.Design and implement scalable, secure, and high-performance solutions across backend, cloud, and UI components.Promote the use of AI in automation and development, including advanced implementations of GitHub Copilot.Assess and integrate emerging technologies to enhance system reliability and foster innovation.

At Nice Actimize, we thrive on pushing boundaries and redefining challenges. Our ambition drives us to be game changers in the industry. If you share our passion for excellence and innovation, we invite you to explore a career opportunity that will ignite your potential.What is the role about?We are seeking a dynamic and driven Full Stack Software Engineer to join our talented team. In this position, you will contribute to the development of a large-scale, mission-critical web application utilized globally for financial crime investigation and compliance.We value collaboration and independence; therefore, we are looking for a strong team player who can also take initiative, demonstrate ownership, and possess a keen ability for self-learning and problem-solving in a complex technical landscape.How will you make an impact?Develop and maintain web applications for large enterprises, supporting both On-Prem and Cloud deployments.Take full ownership of the development lifecycle for features, aligning with design documents and enterprise software standards.Enhance application performance and scalability.Design and develop solutions for deployment across multiple platforms, databases, and application servers.Collaborate with diverse R&D groups and support teams.

Nice Ltd. is looking for a Software Engineer with strong skills in Java and Angular to help build and maintain software for the Actimize platform. This position is based in Pune, India. Role overview This role centers on developing and supporting software solutions that power the Actimize platform. The work involves both creating new features and ensuring existing applications run smoothly and efficiently. What you will do Design, implement, and refine software applications using Java and Angular. Work closely with colleagues from different teams to deliver solutions that address client needs. Contribute to ongoing improvements and optimizations of the Actimize platform. Requirements Experience with Java and Angular. Ability to collaborate with cross-functional teams. Strong problem-solving skills and a focus on delivering quality software.

Nice Ltd. is seeking a Software Engineer with experience in Actimize and Python for its Pune, India location. This role centers on building software applications that strengthen risk management and compliance functions. Role overview The position involves developing and maintaining Actimize-based solutions using Python. Work will focus on supporting the company's compliance and risk management systems, ensuring they meet a range of client requirements. What you will do Design and implement software applications with Actimize and Python. Contribute to projects that improve risk management and compliance processes. Collaborate with team members to deliver solutions tailored to client needs. Requirements Experience with Python programming. Familiarity with Actimize solutions. Ability to develop software for risk management or compliance applications.

At Nice Ltd., we embrace challenges and strive to exceed our limits. Our ambition drives us to be game changers in the industry, and we are committed to winning with excellence. If you share our passion for innovation and excellence, we invite you to explore an extraordinary career opportunity that will ignite your professional journey.What does the role entail?As a Senior Automation Engineer Specialist, you will lead initiatives to enhance quality engineering through the development of scalable automation frameworks. You will implement an automation-first strategy throughout the software development life cycle (SDLC), collaborating closely with engineering, product, and DevOps teams to ensure high-quality releases. Your role will involve working with Professional Services, Cloud Operations, and Customer Success Management (CSM) teams to address customer issues based on priority.How will you contribute to our success?Define and implement QA strategies informed by risk assessments and production insights.Design and maintain robust automation frameworks using Python and Java.Enhance existing automation suites utilizing Robot Framework, Selenium, and Playwright.Promote shift-left testing methodologies across UI, API, and backend systems.Manage regression testing cycles and ensure the quality of releases.Integrate testing processes into CI/CD pipelines.Work collaboratively with Agile teams to provide quality metrics and insights.

About the Role Join our dynamic team at PubMatic as a Client Services Campaign Manager, where you will play a vital role in managing, optimizing, and troubleshooting Private Marketplace (PMP) deals. This position demands a meticulous and proactive approach, complemented by solid analytical skills and a collaborative spirit. You will engage with global stakeholders, ensuring smooth execution and continuous enhancement of PMP deal management. The successful candidate will possess robust operational knowledge along with a data-driven mindset and proficiency in AI-based analytics. Your Responsibilities Oversee the complete lifecycle of PMP deal setup, execution, monitoring, and optimization on the PubMatic platform. Work closely with cross-functional global teams, including Sales, Marketing, Business Development, Product Management, Customer Success, Engineering, and Ad Solutions to manage deals effectively within established SLAs. Create, analyze, and interpret performance reports to extract competitive insights and provide actionable recommendations to clients. Utilize PubMatic Analytics, AI-driven insights, and proprietary tools to monitor deal performance proactively and resolve issues in underperforming campaigns. Conduct in-depth analyses to uncover performance anomalies, perform root cause investigations, and propose corrective measures. Establish and maintain Standard Operating Procedures (SOPs), troubleshooting guides, and escalation processes to uphold operational excellence. Keep accurate records in support and tracking systems such as Salesforce, JIRA, and internal workflow tools. Employ AI-driven automation tools and data visualization platforms to enhance reporting efficiency, forecasting, and decision-making. Preferred Qualifications 1 - 3 years of relevant experience in Ad Operations within the digital display advertising sector. Hands-on experience in managing PMP deals on SSPs or comparable programmatic platforms. Thorough understanding of the ad serving ecosystem, including the campaign management lifecycle. Experience with complex datasets to analyze performance trends, identify anomalies, and uncover root causes. Familiarity with global client interactions and managing communications with remote stakeholders. Knowledge of AI-driven analytics, automation tools, and data-centric optimization strategies in digital advertising. Experience in optimizing campaigns and reporting performance, either on the publisher or agency side. Strong familiarity with DCM, GAM, DSPs, SSPs, etc.

At Nice, we believe in pushing boundaries. Our ambition drives us to be innovators in the field, and we strive to excel in everything we do. If you share our passion for excellence, we invite you to explore a career opportunity that will ignite your potential.What does the role entail?As a Senior Software Engineer with expertise in Python, Algorithms & Data Structures, and AWS, you will play a pivotal role in developing scalable, cloud-native systems while contributing to our AI-driven platform initiatives. You will be responsible for crafting innovative solutions for Actimize’s cloud-based offerings, leveraging the latest cloud technologies. We seek a hands-on engineer who is dedicated to technical excellence and thrives in backend development, with the option to engage with modern frontend frameworks.How will you contribute?Design and implement high-quality, well-documented technical solutions in AWS and AI that align with business objectives and corporate architectural standards.Create comprehensive unit, integration, and automation tests that meet organizational criteria.Support the troubleshooting and maintenance of existing software applications; identify opportunities for enhancement and collaborate with external stakeholders as necessary.Develop technical models and designs for assigned components.Influence technological and architectural decisions within the team.Collaborate with the Scrum Team and other stakeholders to guide decision-making and assist in supporting organizational project or product teams.Promote and enhance Agile methodologies within the organization.

At Nice Actimize, we continuously push boundaries. Our ambition drives us to innovate and excel. We set high standards and consistently surpass them. If you're passionate about making an impact, this is your chance to ignite your career with us.What’s this role about?As part of our mission at Actimize, we are dedicated to preventing financial crimes. We are developing an advanced Fin-Crime Investigation & Detection system that utilizes external data integrations and comprehensive insights. We are looking for a passionate and energetic individual to join our growing X-Sight Monitor Data Science and AI team as a Specialist Data Analyst (AML).Your Impact:Nice Actimize is the premier provider of financial crime, risk, and compliance solutions for financial institutions globally, consistently recognized as the leader in this field.We value the contributions of every employee, as they are vital to our success. To attract top talent from around the world, we provide a dynamic work environment, competitive pay, comprehensive benefits, and excellent career advancement opportunities. Join us to share, grow, and learn in a respected, fast-growing organization.This innovative SaaS platform empowers our clients, including some of the largest financial institutions worldwide, to develop solutions aimed at combating financial crime.Do you have what it takes?8–12 years of relevant experience, with a minimum of 3 years in Anti-Money Laundering.In-depth knowledge of financial crime regulations, compliance, and risk management, particularly in AML Detection.Proficient in SQL (knowledge of Python is a plus).Experience in Product Development or Product Management is advantageous.Familiarity with Cloud technologies is a plus.Act as a Subject Matter Expert (SME) to support product requirements and domain knowledge. Analyze data and deliver analytical features and logic for AML.Strong problem-solving and analytical skills.Excellent verbal and written communication abilities.Ability to engage effectively with both technical and non-technical stakeholders.

At Nice, we challenge the status quo and push our limits to achieve remarkable outcomes. Our ambition drives us to innovate and excel. If you share this passion for excellence, we invite you to explore a career opportunity that will ignite your potential.What does this role entail? Joining the Actimize AI and Analytics Team means contributing to the development of a cutting-edge analytical cloud platform designed to enhance the effectiveness of our clients' Financial Crime programs. As a vital member of the PaaS/SaaS development group, you will leverage advanced cloud technologies to build scalable solutions for Actimize's cloud offerings. How will you contribute? As a leading provider of financial crime, risk, and compliance solutions, Nice Actimize is recognized globally for our innovative services. Your contributions will play a key role in our mission to empower financial institutions to combat crime effectively. We pride ourselves on fostering a collaborative environment where every team member's input is valued and rewarded. Embrace the opportunity to learn, grow, and thrive within our dynamic organization.This new SaaS platform will enable our clients, including some of the largest financial institutions worldwide, to develop effective solutions against financial crime.Do you have what it takes? 4-8 years of experienceArchitect and develop resilient, scalable, enterprise-level products from inception, serving as a technical leader within the development team. Lead end-to-end technical projects, defining approaches that align with business objectives. Act as a technical subject matter expert, providing guidance and conducting code reviews to ensure high-quality and maintainable solutions. Innovate and pitch ideas to elevate team performance and project outcomes.

About the RoleJoin our dynamic team at PubMatic as a Client Services Campaign Manager. This exciting position is perfect for recent graduates eager to dive into the realms of AdTech, data analytics, and AI-driven operational workflows. You will partner with global teams to oversee and enhance Private Marketplace (PMP) deals, meticulously analyze campaign performance, and ensure the flawless execution of operations for our esteemed publisher and advertiser partners. Additionally, you will harness AI-powered tools and analytics to boost operational efficiency, troubleshoot issues, and generate insightful reports.Key ResponsibilitiesOversee PMP deal setup, activation, and optimization within the PubMatic platform.Collaborate with diverse global teams including Advertiser Solutions, Sales, Marketing, Product, Customer Success, and Engineering to execute deals within stipulated SLAs.Analyze campaign and deal performance to extract data-driven insights and provide optimization recommendations.Utilize PubMatic analytics, internal tools, and AI workflows to monitor performance and resolve underperforming deals.Leverage AI tools and automation platforms to enhance reporting, analysis, and operational efficiency.Maintain precise updates across internal systems such as Salesforce and JIRA.What We’re Looking ForStrong analytical and problem-solving abilities.Genuine interest in digital advertising, the programmatic ecosystem, and data analytics.Basic knowledge of AI tools, automation platforms, or prompt-based workflows.Exposure to web technologies, debugging tools, or data analysis concepts.Ability to effectively collaborate with global cross-functional teams.Recent graduates are highly encouraged to apply.Excellent communication and analytical skills.Proficiency in Microsoft Excel, PowerPoint, and Word.Familiarity with AI tools or data analysis platforms is a plus.

Role Overview Capco is seeking a Business Analyst/Project Manager to lead asset servicing initiatives in Pune, India. This position focuses on guiding projects that support change and improvement across the financial services industry. The role combines project leadership with hands-on business analysis, ensuring solutions meet client needs and business objectives. Key Responsibilities Lead asset servicing projects from planning through delivery Manage and strengthen client relationships throughout the project lifecycle Define, track, and deliver on project objectives Align project outcomes with business goals and client expectations Location Pune, India

Role overview nice seeks a Specialist Project Manager based in Pune, India. This position guides projects from the earliest planning stages through to delivery, making sure each effort stays in line with company strategy and client priorities. The role requires experience managing complex work and coordinating with several teams at once. What you will do Lead projects through all phases, meeting key milestones and goals Use project management methods to keep progress steady and organized Facilitate clear communication among teams from different functions Help ensure each project matches organizational objectives and client needs Location This position is based in Pune, India.

About the Role Sutherland is hiring an LCM Project Manager in Pune. This role focuses on overseeing and delivering complex projects from start to finish. The work involves coordinating project activities, tracking progress, and making sure deliverables meet quality standards and deadlines. What You Will Do Coordinate daily project activities across teams Monitor timelines and ensure projects stay on schedule Maintain high standards for project quality Support effective communication among stakeholders Location This position is based in Pune.

Project Management: Collaborate with engineering managers and team leads to maintain project plans accurately and report significant project issues to the Executive Management Team. Ensure all technical and commercial aspects of projects are addressed promptly throughout the implementation phase.Performance Reviews: Conduct regular reviews of all projects for the Executive Management Team to ensure alignment with goals.Project Oversight: Lead project teams to manage performance in terms of cost and schedule adherence. This includes gathering customer and project staff feedback, managing project risks, ensuring compliance with specifications, and maintaining on-time reporting.Customer Engagement: Facilitate effective coordination among various departments, particularly those directly impacting projects such as manufacturing and finance. Provide support for Tendering, R&D, and Warranty as required.Procurement Management: Ensure that goods and services for assigned projects are procured according to specified quality and quantity requirements and delivered on time.Compliance: Manage projects in accordance with Sydac processes and ISO9001 Quality System policies and procedures.Cross-Functional Collaboration: Work closely with diverse teams to ensure clarity in project budgets and delivery milestones, providing visibility beyond current tasks.

OVERVIEWJoin our dynamic team at tgs as a Technical Project Manager. We are looking for a driven and experienced professional to lead the planning and execution of intricate technical projects. You will collaborate with global teams, including engineers, DevOps, and engineering managers, to define project scopes, manage timelines, alleviate risks, and ensure the seamless delivery of projects.KEY RESPONSIBILITIESCollaborate with stakeholders to define project scope, objectives, and deliverables.Design and maintain comprehensive project plans that include timelines, resource allocation, and risk management strategies.Monitor project progress, resolve roadblocks, and manage scope changes proactively.Facilitate planning sessions and foster collaboration among international teams.Conduct regular status meetings and provide updates on project progress to stakeholders.Identify project risks and develop mitigation strategies.Adhere to agile project methodologies, best practices, and quality standards.Promote a positive and collaborative team culture.Continuously enhance project management processes and methodologies.