Client Services Manager in Life Sciences

Kaufman Rossin is looking for a Client Onboarding Specialist based in Bengaluru, Karnataka. This role centers on helping new clients transition smoothly into the company’s systems, ensuring each step of the onboarding process is handled with care. Key responsibilities Coordinate onboarding activities for new clients, managing the process from initial contact through completion Collaborate with internal teams to set up client accounts and fulfill all onboarding requirements Keep thorough records and maintain documentation for each client throughout onboarding Assist clients with questions or challenges as they begin using Kaufman Rossin’s services What will help you thrive Strong organizational skills with close attention to detail A customer-focused mindset for service and support Comfort working with multiple teams to achieve shared goals

Join our team as a Client Onboarding Associate! In this pivotal role, you'll lead new clients through our onboarding process, offering a warm welcome and comprehensive guidance on our products and services. Your responsibilities will include:1. **New Client Onboarding**: Guide clients through a seamless onboarding experience, introducing them to our platform and offerings.2. **Client Assistance**: Serve as the primary contact for client inquiries via phone and email, providing expert advice to enhance their understanding of our services.3. **Problem Resolution**: Identify and troubleshoot client issues promptly, collaborating with internal teams for quick resolutions.4. **Relationship Building**: Cultivate strong, enduring relationships with clients by understanding their unique needs and delivering personalized support.5. **Client Education**: Share insights and resources to empower clients in making informed decisions about our products.6. **Client Feedback**: Actively gather and relay client feedback to internal teams to enhance our offerings.7. **Record Keeping**: Ensure meticulous maintenance of client records within our CRM system.

Join Base.com, where our mission is to empower entrepreneurs to thrive in the global e-commerce arena. We offer a state-of-the-art technology platform that transforms online sales operations for businesses.Our diverse international team, spanning from Europe to the Americas, provides an all-in-one solution to thousands of merchants around the globe. With seamless integrations with industry leaders such as Amazon, eBay, Shopify, DHL, and FedEx, we are at the forefront of e-commerce innovation.More than just a technology firm, we are one of the fastest-growing platforms in the industry, having achieved 15x growth in the past three years. We foster a culture of collaboration and tangible impact, with our team driving the innovation that shapes our success.If you are passionate about shaping the future of global e-commerce, we encourage you to apply. Your next opportunity is here!Key ResponsibilitiesClient Implementation & Onboarding: Spearhead the comprehensive technical onboarding process for e-commerce brands and retailers utilizing Base.com.Platform Enhancements: Collaborate with global teams to test, refine, and develop core product functionalities tailored for Indian users.Workflow Automation: Utilize our extensive integration suite and APIs to streamline complex operations across commerce, logistics, accounting, and CRM systems.Solution Consulting: Serve as a technical consultant to clients, aiding them in effectively configuring and adopting our solutions.Performance Optimization: Ensure that code and systems are designed with speed, stability, and scalability in mind.

As a Customer Relationship Specialist, you will play a crucial role in ensuring our clients have a smooth onboarding experience. Your responsibilities will include:1. **New Client Onboarding**: Lead the onboarding journey for new clients, providing a warm welcome, detailing our products and services, and helping them familiarize themselves with our platform.2. **Client Assistance**: Serve as the primary contact for clients, addressing their queries and concerns through phone and email communications. Provide knowledgeable support to help them utilize our offerings effectively.3. **Problem Resolution**: Proactively identify and troubleshoot client issues, working diligently to achieve quick resolutions. Collaborate with internal teams to ensure client concerns are handled accurately and promptly.4. **Relationship Building**: Forge and maintain strong, lasting relationships with clients, understanding their unique needs to provide personalized support.5. **Client Education**: Equip clients with insights and educational resources, informing them about updates, new features, and best practices to enhance their experience with our products and services.6. **Client Feedback**: Act as a liaison between clients and internal teams, relaying valuable feedback that contributes to the enhancement of our offerings.7. **Record Keeping**: Ensure accurate and up-to-date maintenance of client records and interactions within our CRM system.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in enhancing our client experience. Your primary responsibilities will include:1. **New Client Onboarding**: Lead the onboarding process for new clients, ensuring they receive a warm welcome and comprehensive understanding of our products and services.2. **Client Assistance**: Serve as the primary point of contact for clients, addressing inquiries and concerns through phone and email communications, while providing informed guidance to navigate our offerings effectively.3. **Problem Resolution**: Proactively identify and resolve client issues, collaborating with internal teams to ensure timely and accurate responses.4. **Relationship Building**: Cultivate and maintain strong, long-lasting client relationships by understanding their unique needs and preferences, delivering personalized support.5. **Client Education**: Provide insights and educational resources to empower clients in making informed decisions about our products and services, including updates and best practices.6. **Client Feedback**: Act as a liaison for client feedback, sharing valuable insights with internal teams to enhance our services and offerings.7. **Record Keeping**: Ensure accurate documentation of client interactions in our CRM system to maintain up-to-date records.

As a Customer Relationship Specialist, you will play a crucial role in ensuring our clients experience a seamless onboarding journey. You will welcome new clients, explain our innovative products and services, and assist them in navigating our platform. Your responsibilities include:1. **New Client Onboarding:** Lead the onboarding process for new clients, providing a warm welcome and clear explanations of our offerings.2. **Client Assistance:** Serve as the primary point of contact for client inquiries via phone and email, providing knowledgeable support to enhance their experience.3. **Problem Resolution:** Identify and resolve client issues promptly, collaborating with internal teams to ensure swift solutions.4. **Relationship Building:** Foster strong, lasting relationships with clients by understanding their unique needs and preferences for personalized support.5. **Client Education:** Share insights and educational resources to empower clients in making informed decisions about our products and services.6. **Client Feedback:** Act as a liaison between clients and internal teams, sharing valuable feedback to enhance our offerings.7. **Record Keeping:** Maintain accurate client records and interactions within our CRM system.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in ensuring an exceptional onboarding experience for new clients. Your responsibilities will include:New Client Onboarding: Lead new clients through their onboarding journey, warmly welcoming them, explaining our range of products and services, and assisting them in navigating our platform.Client Assistance: Serve as the primary point of contact for clients, addressing inquiries and concerns through phone and email, providing knowledgeable guidance for effective navigation of our offerings.Problem Resolution: Identify client issues and work diligently to resolve them swiftly, collaborating with internal teams to ensure timely and accurate solutions.Relationship Building: Cultivate strong, enduring relationships with clients by understanding their unique needs and preferences and delivering personalized support.Client Education: Provide insights and educational resources that empower clients to make informed decisions, including updates on new features and best practices to enhance their experience.Client Feedback: Act as a vital link between clients and internal teams, conveying valuable feedback to improve our services.Record Keeping: Ensure accurate and up-to-date maintenance of client records within our CRM system.

As a Customer Relationship Specialist, you will play a pivotal role in ensuring our clients experience a seamless onboarding journey. Begin by warmly welcoming new clients, guiding them through our diverse range of products and services, and helping them navigate our platform effectively.In this position, you will serve as the primary point of contact for clients, promptly addressing their questions and concerns through both phone and email communications. Your expertise will be vital in providing insightful guidance and support.Additionally, you will be responsible for identifying and resolving any issues that clients may encounter, collaborating with internal teams to ensure accurate and timely solutions.Building meaningful, long-lasting relationships with clients is essential. By understanding their unique needs, you will tailor your interactions to provide personalized support and education, empowering clients to make informed decisions.Acting as a liaison between clients and our internal teams, you will convey valuable feedback to enhance our offerings. Finally, you will maintain meticulous records of client interactions within our CRM system to ensure our records are always accurate and up-to-date.

Join Turnitin LLC as an Onboarding Consultant and play a key role in ensuring our customers have a seamless transition to our solutions. As a critical part of our Customer Experience team, you will guide clients through the onboarding process, helping them utilize our services effectively. Your expertise will help shape their experiences and drive success.

What You Will Do:Deliver prompt customer support to OneDirect clients six days a week via email.Collaborate with business teams to gain insights into product usage and identify opportunities for enhancing client experiences.Deeply understand the product and troubleshoot all issues reported by clients.Oversee the management of weekly email campaigns directed to clients.Comprehend the technical implementation of the product and identify root causes of issues and requests from business teams and clients.Coordinate closely with the OneDirect tech team to resolve client issues efficiently.Conduct online demos and walkthroughs for outstation clients.

pebl is looking for a Client Experience Manager based in Bengaluru, India. This role shapes how clients interact with the company, focusing on their satisfaction and ongoing engagement. Role overview The Client Experience Manager leads projects to improve client service and support. The position involves designing feedback systems to gather client input and analyzing satisfaction data to identify trends and areas for improvement. Collaboration with teams across the company is key to ensuring client needs are met promptly and effectively. Key responsibilities Create and manage processes for collecting and acting on client feedback Analyze data related to client satisfaction and identify actionable insights Work with various departments to resolve client issues and enhance service delivery Develop training programs that help staff provide excellent client support What you bring This position calls for strong communication skills, experience working with feedback systems, and a collaborative approach. A background in client service or experience management will help in this role.

As a Customer Relationship Specialist at Altisource, you will play a pivotal role in ensuring our clients receive the utmost support and guidance. Your responsibilities will include:1. New Client Onboarding: Lead new clients through a seamless onboarding process, offering a warm welcome and comprehensive explanations of our products and services, ensuring they fully understand our platform and offerings.2. Client Assistance: Serve as the primary point of contact for our clients, attentively addressing their inquiries and concerns through phone calls and emails, while providing expert assistance to help them navigate our services effectively.3. Problem Resolution: Proactively identify and resolve client issues, collaborating with internal teams to ensure accurate and timely solutions to client concerns.4. Relationship Building: Foster and maintain strong, enduring relationships with clients by understanding their unique needs and preferences, providing personalized support tailored to them.5. Client Education: Equip clients with valuable insights and educational resources to empower informed decision-making. Keep them updated on new features and best practices to enhance their experience with our offerings.6. Client Feedback: Act as a vital link between clients and internal teams, relaying valuable feedback that drives improvements in our services.7. Record Keeping: Ensure accurate and timely documentation of client interactions in our CRM system.

This position is offered through Weekday's client.Minimum Experience Required: 1 yearLocation: BengaluruEmployment Type: Full-timeThe AI Creative Services Specialist will play a pivotal role in managing the end-to-end delivery of our Do-For-You (DFY) creative services. This position sits at the intersection of creative artistry, AI-driven production, and customer satisfaction. You will act as the lead for quality assurance in asset creation, guaranteeing the generation of high-quality, personalized catalogs at scale, while actively contributing to client renewals and expansion strategies.Your responsibilities will include developing a robust and consistent AI-powered creative delivery system.Key Responsibilities:Creative Quality Control & StandardsOversee the final quality control of all client-facing creative outputs including product visuals, catalogs, and campaign materials.Establish and maintain quality standards specific to categories such as Furniture, Home Decor, Gifting, and Apparel.Develop and update standard operating procedures (SOPs) for creative assessment and grading.Ensure brand consistency and commercial readiness of all outputs.Reduce rework cycles and improve first-pass approval rates.AI-Driven Production ManagementAdhere to aesthetic guidelines, brand-specific nuances, and optimize prompts.Design efficient workflows to enable scalable catalog production.Refine prompts, templates, and quality assurance processes to enhance output quality.Track production speed and turnaround times.Personalized Catalog Development at ScaleLead the creation of customized sample catalogs for potential clients and trial users.Work closely with Sales to tailor assets to Ideal Customer Profiles (ICPs).Establish repeatable frameworks and templates to expedite production.Deliver compelling creative outputs during trial phases to enhance conversion rates.Client-Facing ResponsibilitiesAct as the primary contact for DFY client delivery.Facilitate onboarding sessions and creative alignment meetings.Translate client briefs into structured internal execution plans.Manage feedback cycles and revisions effectively.Ensure clients perceive significant value from our services.Process & Metrics ManagementDefine and track key performance indicators such as:Quality score of outputsTurnaround timeFirst-pass approval rateClient renewal rateGross margin of DFY servicesContinuously improve systems to enhance scalability and efficiency.What We Are Seeking1+ years of experience in a similar role.Strong understanding of creative production processes.Ability to work collaboratively in a fast-paced environment.Excellent communication and organizational skills.

About the Role Join our dedicated Compliance Reporting team at AQR as a detail-oriented and motivated Associate. In this pivotal role, you will support our Compliance department by crafting well-structured, timely, and accurate responses to Requests for Proposals (RFPs), Due Diligence Questionnaires (DDQs), and various ad-hoc client information requests from both clients and prospects. Key Responsibilities Prepare and submit comprehensive responses to RFPs, DDQs, and ad-hoc client inquiries across diverse investment strategies and products. Maintain and enhance standard responses in the firm’s centralized content repository. Collaborate with internal teams, including Compliance, Legal, Business Development, and Risk, to gather and verify information for client inquiries. Efficiently manage a high volume of requests, ensuring all deadlines are met and responses are of the highest quality.

About JioAds JioAds connects marketers with millions of Indian consumers every day. Audiences spend more than seven hours daily using Jio services, including the Jio mobile network and JioFiber. Engagement spans platforms such as JioTV, JioGames, JioChat, and JioCinema. With access to exclusive first-party consumer insights, JioAds helps advertisers reach people throughout the entire purchase cycle. The team delivers brand experiences across video, display, custom activations, in-store promotions, digital out-of-home, audio, connected devices, and coupon channels. JioAds also partners with premium publishers to help them optimize ad inventory. The team supports revenue growth by offering tailored ad formats, including native, interstitial, pre-roll, and mid-roll ads. Supported by strong technology and data, the local team in India focuses on meeting the specific growth needs of advertisers and publishers.

About AQR Capital Management: AQR Capital Management is a renowned global investment management firm, expertly positioned at the intersection of financial theory and practical application. Our mission is to provide exceptional, long-term investment outcomes for our clients by filtering out market noise to pinpoint what truly matters. We are committed to rigorous testing of our ideas, all supported by our unwavering dedication to technological excellence, which drives our insights and analyses. This distinct approach has established us as leaders in both alternative and traditional investment strategies since our inception in 1998. With a systematic, research-driven methodology, AQR employs quantitative tools to process essential information and effectively manage risk. Our diverse clientele includes institutional investors such as pension funds, insurance companies, endowments, foundations, sovereign wealth funds, and financial advisors. The Team and Your Role In this exciting position, you will join the Client Technology Engineering team, providing vital support to AQR's Client Administration, Onboarding, and Business Development divisions. You will be tasked with designing, developing, and supporting automation solutions, which include crafting and implementing APIs, aggregating data from multiple sources, embedding business logic, and automating the formatting and presentation of reports and presentations. The ideal candidate will engage directly with business users and collaborate seamlessly with other engineering teams.

About Us (Ensono) Ensono stands as a leading technology advisor and managed service provider. We are dedicated to enhancing our clients' digital transformation, ensuring that their business outcomes are sustainable and impactful. Our skilled team specializes in optimizing hybrid environments through a range of services, including consulting, mainframe and application modernization, public cloud migration, and cloud-native development. With a team of certified experts in AWS, Azure, and Google Cloud, and recognized as the Microsoft Datacenter Transformation Partner of the Year, Ensono boasts a global workforce of over 3,500 associates, headquartered in the greater Chicago area. We prioritize your success by offering comprehensive strategic and managed services tailored for mission-critical applications. Our Advisory and Consulting services provide essential support with application strategies and the ideal deployment environments—whether in the public cloud, multi-cloud, hybrid cloud, or mainframe. Our commitment extends to providing 24/7 support, ensuring that we are your steadfast ally throughout your digital transformation journey. Our technology experts, with cross-platform certifications and decades of experience, seamlessly integrate with your team to foster continuous innovation, maximizing efficiency while ensuring security. At Ensono, our Purpose is to be a relentless ally, challenging the status quo and empowering our clients to Do Great Things! We dedicate ourselves to helping clients achieve transformative business outcomes that redefine operational capabilities. As a trusted technology advisor, Ensono equips clients to navigate constant change and embrace innovation. Our ability to Do Great Things is made possible by our exceptional Associates, whose diverse talents are unified by the Ensono Core Values, integral to our business practices. Role Summary The Application Management Support (AMS) Manager plays a crucial role in ensuring the reliability, stability, and performance of enterprise applications through effective ITIL-based service management and modern SRE (Site Reliability Engineering) practices. This position leads the application support function, managing incidents, problems, changes, and service requests while promoting automation, observability, and continuous improvement. The AMS Manager collaborates closely with cross-functional teams including Development, Infrastructure, and SRE to enhance application performance and minimize operational challenges.

Weekday's Client is seeking a Network Engineer in Bengaluru, Karnataka to design, build, and maintain reliable network infrastructure. This role supports enterprise-scale networks that form the backbone of business operations. Key responsibilities Develop, implement, and support networking systems to maintain strong connectivity and high uptime. Oversee enterprise networks and troubleshoot complex technical issues as they occur. Collaborate with teams across the company to deploy scalable network solutions. Monitor network performance and make improvements to enhance business operations. Apply security protocols and adhere to industry standards in all network activities. Requirements Strong grasp of networking concepts and principles. Practical experience with network devices and protocols. Comfort working in high-availability environments and responding quickly to issues. Ability to work effectively with colleagues from various teams and backgrounds. This position provides the opportunity to work on large-scale networks and support essential business systems within a collaborative environment.

Role Overview Weekday's Client is hiring a Data Analyst to join a growing, data-focused team in Bengaluru, Karnataka. This is a full-time position for candidates with 1 to 2 years of experience. The team values attention to detail and a strong analytical mindset. What You Will Do Work with product, engineering, and business teams to turn raw data into meaningful insights Build and maintain data pipelines using Python, SQL, and modern data platforms Develop dashboards and reports to support decision-making Collaborate with cross-functional stakeholders to ensure data is accurate, accessible, and reliable Analyze complex datasets and present findings in a clear, actionable way What We’re Looking For 1 to 2 years of experience as a Data Analyst or in a similar analytical role Proficiency with Python and SQL Experience working with modern data platforms Strong attention to detail and a business-oriented approach to data Ability to communicate insights clearly to technical and non-technical teams Compensation Salary range: Rs 1,000,000 - Rs 1,500,000 (INR 10-15 LPA) Location Bengaluru, Karnataka, India