Client Service Director

About WPP MediaWPP is a leading growth partner for the world’s foremost brands. Our exceptional talent, trusted data, and strategic partnerships come together through our innovative marketing platform, WPP Open, empowering clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media, as WPP's AI-driven media unit, integrates media, data, and partnerships for delivering creative personalization at scale. With WPP Open and powered by Open Intelligence, our clients gain clear insights into the effectiveness of their media investments.For further details, please visit wppmedia.com.Role OverviewThe Client Director for Strategy serves as a senior strategic and commercial leader, focusing on clients like Unilever Beauty and Wellbeing, FirstGroup, and GROW Mindshare’s specialized brand growth unit.In this role, you will provide invaluable advisory support to senior marketing leaders, ensuring that communication strategies align with growth ambitions, investment priorities, and long-term value creation.In collaboration with Unilever Beauty and Wellbeing, you will help drive the organization’s transformation towards building culturally relevant and distinct brands, emphasizing the pivotal role of media in generating desire and commercial success.Within GROW, you will engage with founder-led startups and scale-ups such as Wild, Liquid IV, and Huel, facilitating their growth through a balanced approach to brand building and performance investment.

Join WPP Media as a Strategy Director!About WPP MediaWPP is at the forefront of creative transformation, leveraging the power of creativity to foster better futures for individuals, communities, clients, and the planet. Discover more at wpp.com.WPP Media serves as WPP’s global media collective, uniting the best platforms, people, and partners to create boundless growth opportunities in a media-rich world. Learn more at wppmedia.com.Role Summary and ImpactIn a landmark achievement following a competitive pitch in Q4 2025, Reckitt has entrusted its entire European media strategy to WPP. We are seeking a passionate Strategy Director to join Reckitt's central strategy team at WPP Media. This pivotal team will uphold industry-leading strategic planning for Reckitt’s diverse portfolio across four key categories: Self Care, Intimate Wellness, Germ Protection, and Household. You will collaborate closely with Reckitt’s central media, communications, and strategy teams to innovate, inspire, and drive positive outcomes for consumers and brands.Your Responsibilities:Strategic Planning ExpertiseDevelop deep insights into communication ecosystems and best practices for planning.Create strategic recommendations with actionable implications for regional and market-specific media strategies.Become proficient in a variety of internal and external tools to gain insights into consumer behavior and identify growth opportunities.Maintain a strong, informed perspective on the media landscape, including relevant trends affecting Reckitt’s audience and the CPG category.Communications Planning and StorytellingLead the development of planning presentations, defining necessary inputs and collaborating with cross-functional teams (e.g., social, influencer, analytics, insights) to craft evidence-based strategic recommendations.Facilitate brainstorming sessions to generate creative campaign ideas.Demonstrate intellectual curiosity and problem-solving skills to analyze data and extract valuable insights.

Join DEPT®, a forward-thinking Growth Invention company dedicated to accelerating the growth of the world's most ambitious brands. We operate at the nexus of technology and marketing, mobilizing a talented team of over 4,000 specialists to offer innovative growth solutions across Brand & Media, Experience, Commerce, CRM, and Technology & Data. With a client roster featuring industry giants like Google, Lufthansa, Meta, eBay, and OpenAI, we pride ourselves on being a pioneer in our field. As a certified B Corp and Climate Neutral since 2021, we are committed to making a positive impact.JOB PURPOSEWe are seeking a seasoned holistic strategist to provide expert guidance to our clients across the entire spectrum of creative, media, technology, and business consulting. This pivotal role is integral to our mission of delivering cohesive and strategic solutions that address complex business challenges, moving beyond simply responding to briefs.In this capacity, you will leverage your analytical skills to deeply comprehend business challenges and formulate actionable strategies. You will collaborate with a diverse cross-functional team, effectively leading them to achieve impactful results. While you may not possess in-depth knowledge in every specific area, your role as a connector between strategists and senior domain experts is crucial. You will know precisely what is needed, from whom, and when, excelling in unifying people, ideas, and solutions into a coherent narrative and actionable plan, with the client's business challenge at the forefront.WHAT YOU’LL DOServe as a trusted advisor for our key clients in the EMEA region;Engage in meaningful business discussions with clients, understanding their challenges and connecting them to clear and ambitious solutions;Lead and connect senior experts to effectively address our clients’ strategic business issues;Mentor senior talent, broadening their skills and capabilities through exemplary leadership;Craft compelling strategic narratives that resonate with C-level executives, especially CMOs and CTOs;Oversee key pitches, ensuring our work transcends client expectations.

Join oliver as an Executive Strategy Director, where you will play a pivotal role in shaping our strategic direction and driving growth initiatives. You will collaborate with cross-functional teams, leveraging your expertise to develop innovative strategies that align with our mission and vision.This is an exciting opportunity for a strategic thinker with a passion for driving results in a dynamic environment. You will lead key projects, provide insights to executive leadership, and influence decision-making processes across the organization.

About WPP MediaWPP is the trusted partner for growth for the world’s leading brands. With a combination of exceptional talent, reliable data and intelligence, and world-class partnerships, we empower our clients to navigate change, seize opportunities, and achieve transformational growth through our innovative marketing platform, WPP Open.WPP Media serves as WPP's AI-driven media operating unit, integrating media, data, and partnerships to provide creative personalization at scale. Through WPP Open and powered by Open Intelligence, clients gain clear insights into the effectiveness of their media investments.For more information, visit wppmedia.com.Opportunity OverviewThis is a remarkable opportunity for a Strategy Associate Director to join a high-performing team, playing a pivotal role in shaping the strategic vision for adidas, one of the most iconic and innovative brands globally.As part of the central adidas EU Brand Planning team, you will be key in defining and steering the strategic direction of major, pan-European campaigns. You will lead the development of innovative strategic frameworks, translate complex insights into compelling media strategies, and oversee their execution across our specialist Hubs and 19 local market teams.

About BaringaBaringa is a prominent global consulting firm dedicated to empowering leaders in driving transformation and creating sustainable value. With extensive industry knowledge and cutting-edge technology, we assist our clients in achieving their goals with enhanced confidence. Our team of over 2,000 professionals spans the UK, Europe, North America, Asia, and Australia, blending global insights with local expertise.We collaborate across various sectors including energy and resources, financial services, government, consumer products, pharmaceuticals, manufacturing, and technology. Our capabilities encompass strategy, transformation, and operational excellence, all supported by advanced technology, data, AI, and digital innovation.Clients appreciate Baringa's collaborative ethos and the seamless integration of our teams, who share a clear understanding of priorities. Our dedicated experts are known for their kindness and curiosity, as they strive to help clients modernize systems, expand networks, and drive growth across numerous industries.Recognized as a Great Place to Work globally, Baringa has earned accolades from the Financial Times in 22 categories of its UK Leading Management Consultants rankings and has been listed by Forbes as one of the World’s Best Management Consulting Firms for four consecutive years.Join Our Strategy & Transactions Team as a DirectorWe are a fast-growing global team of strategy and transactions specialists, seeking to establish ourselves as the leading provider of deal advisory services in the Energy, Utilities, and Renewable Infrastructure sectors. Our work encompasses the entire value chain of these industries, including technology, services, manufacturing, and supply chain.Primarily collaborating with Private Equity, Infrastructure, and Corporate clients, we pride ourselves on our rapid insights generation. Our teams are composed not only of experts in commercial due diligence but also sector specialists, allowing us to minimize reliance on external consultants and to leverage deep industry knowledge.

Join our team as the Director of Client Services at m3usa, where you will lead our efforts in delivering exceptional service to our clients. You will be responsible for overseeing client relationships, ensuring satisfaction, and driving service excellence. As a key member of the leadership team, your strategic vision and operational expertise will enhance our client engagement and retention.

About NextStepNextStep is a pioneering platform that seamlessly connects exceptional consulting talent with promising opportunities through innovative, AI-driven matching technology. We collaborate with forward-thinking companies from various industries to place seasoned professionals in impactful roles.About the CompanyOur client, a private equity-backed climate technology firm based in London, specializes in delivering decarbonization solutions for heavy industries. Their proprietary technologies in carbon capture and process optimization are transforming sectors such as steel, cement, and chemicals—industries responsible for nearly one-third of global emissions. Established in 2017 and significantly supported by a prominent infrastructure and energy transition fund since 2022, the company has expanded to 280 employees across the UK, Germany, and the Gulf, and is currently implementing an ambitious international growth strategy. The strategy function is integral to the organization, collaborating closely with the CEO and Board to shape the company's future direction.The RoleAs the Director of Strategy, you will spearhead the corporate strategy function, acting as a vital thought partner to the CEO and executive leadership team. This senior individual contributor position offers considerable scope to influence the company’s growth trajectory, competitive landscape, and capital allocation strategies. You will lead the annual strategic planning cycle, conduct in-depth market and competitive analyses, and manage cross-business special projects—from exploring new market entries to structuring partnerships and evaluating M&A opportunities. The ideal candidate will possess the ability to navigate between rigorous analysis and boardroom-level communication, combining intellectual acuity with sound commercial judgement.What You'll DoOversee the annual corporate strategy cycle, which includes horizon planning, setting strategic priorities, and presenting to the Board and shareholders.Conduct assessments for market entry into new geographies and industrial sectors, focusing on sizing, competition mapping, regulatory analysis, and go-to-market strategies.Analyze M&A, partnership, and licensing opportunities, performing strategic due diligence and developing business cases for executive and Board consideration.Create the analytical frameworks and financial models that support critical strategic decisions, including scenario planning and return on investment analyses.Collaborate closely with the CFO and investor relations team to align the strategic narrative with capital market positioning in anticipation of a potential liquidity event.

Jobs for Humanity is hiring a Director of Bidding Strategies in London. This leadership role centers on shaping and executing bidding strategies that support the company’s mission to expand job opportunities for all. Role overview The Director of Bidding Strategies leads the development and rollout of new approaches to bidding. This position works closely with teams across the organization to ensure bidding efforts stay aligned with company goals and help maintain a strong presence in the market. Collaboration Expect regular collaboration with colleagues from different departments. The role requires balancing strategic planning with hands-on execution to keep bidding initiatives effective and relevant.

Business Unit: Performance: At GAIN, we empower globally ambitious brands to transform visibility into measurable growth—showing up where it counts, when it counts, for the audiences that matter most.Team: StrategyReporting to: CSOLocation: London / HybridABOUT:GAIN is an innovative company driven by creativity and insights, merging data, technology, and artistic vision. We believe that the most impactful ideas arise from the intersection of intelligence and creativity, where insight ignites imagination, and innovation translates potential into progress.As pioneers of new horizons, we craft audacious strategies that propel people, brands, and businesses forward. Our teams, each with their unique expertise, provide the vision, data, and confidence needed for brands and organizations to make bolder and more impactful decisions.Under the GAIN banner, we operate in unison, leveraging data to enhance creativity and technology to unveil new avenues. As innovators, we don’t just welcome change—we design it, converting information into actionable insights and ideas into transformative breakthroughs.This is where audacious thinking, advanced technology, and data-driven creativity converge to shape the future.Through our five specialized teams: Creative Studio, Conversion, Customer Science, Experience, and Performance, we collectively drive brand growth and deliver measurable impact.THE ROLE:As the Strategy Director, you will serve as the strategic backbone for some of GAIN's most significant and commercially vital client relationships. Collaborating closely with the Business Director, your role will involve defining the strategic vision across owned and earned media, ensuring that our clients’ branding, performance, and investment strategies are aligned to achieve optimal business results.You will act as the senior strategic partner, responsible for developing comprehensive strategies that enhance visibility, efficiency, and growth, striking a balance between long-term brand development and immediate performance outcomes.Internally, you will integrate strategies across SEO, Digital PR, PPC, and Paid Media, ensuring alignment among specialists towards a unified strategic direction. Your contribution will be critical in establishing strategic clarity, elevating thought processes, and ensuring that all initiatives align with the client’s objectives, KPIs, and long-term goals.This position is ideal for a seasoned strategist with profound experience in performance and digital strategies, a strong understanding of brand dynamics, and the confidence to partner with senior and C-suite global clients to scale new accounts from inception to growth.

1260 - Director of Strategy - Client Teams About WPP Media WPP is a pioneering creative transformation company dedicated to harnessing the power of creativity to foster better futures for our employees, the planet, clients, and communities. To learn more, visit wpp.com. WPP Media serves as WPP’s global media collective. In a media landscape where content is pervasive, we unite the finest platforms, talent, and partners to create boundless opportunities for growth. For further details, visit wppmedia.com. Role Summary and Impact Following a competitive pitch process in Q4 2025, Reckitt awarded its entire European media business to WPP, marking a significant accomplishment for our agency. We are currently seeking a Strategy Director to become an integral part of Reckitt's central strategy team within WPP Media. This team will uphold exceptional strategic planning for Reckitt’s diverse portfolio, encompassing four key categories: Self Care, Intimate Wellness, Germ Protection, and Household. Collaborative engagement with Reckitt’s central media, communications, and strategy teams will be essential as we strive to innovate, inspire, and make a positive impact on consumers and brands alike. Key Responsibilities: Strategic Planning Expertise Develop an in-depth understanding of communication ecosystems and planning best practices. Formulate strategic recommendations with clear implications for regional and market-specific media strategies. Gain proficiency in a wide range of relevant internal and external tools to cultivate a deep understanding of consumer behavior, client needs, and growth opportunities. Maintain a well-informed perspective on the media landscape and marketplace, including pertinent trends impacting Reckitt’s target audiences and the CPG sector. Communications Planning and Storytelling Lead the creation of planning presentations, defining necessary inputs, and collaborating with cross-functional teams (e.g., social media, influencers, analytics, insights) to develop data-driven strategic recommendations. Facilitate brainstorming sessions and ideation for campaigns as needed. Demonstrate problem-solving skills both independently and collaboratively, showcasing intellectual curiosity to analyze and interpret data to uncover valuable insights.

About UsAt Up Learn, we are proud to have developed one of the most impactful learning experiences globally, merging cognitive science, instructional theory, and cutting-edge artificial intelligence. Our mission is to empower every learner with the most effective route to success, envisioning a world where all learners can achieve more, faster, through adaptive, mastery-based learning.We lead the market in A Level education, offering seven courses with one in three A Level students choosing Up Learn. In the coming year, we are expanding into GCSE Science and aiming to reach millions more students with our innovative approach.Our results are exceptional: 97% of students completing our courses attain an A*/A, even those who begin with lower grades. A large-scale evaluation in schools has shown that our platform correlates with an additional nine months of progress and improved grades across entire year groups.Furthermore, for every paying student, we provide a full scholarship to a student in need, ensuring equitable access to quality education.About the RoleAs the Director of Data, you will play a pivotal role as a senior leader at Up Learn, taking charge of the complete Data function while reporting directly to the CEO. This position calls for a strategic thinker with practical skills who can elevate the Data capabilities at Up Learn and deliver innovative solutions to meet our growth objectives. You should be adept at leveraging AI and data to streamline and enhance processes, alongside possessing the technical skills necessary to establish scalable data foundations. The Director of Data will formulate the data strategy, oversee Data team objectives, enhance product analytics and KPI utilization across the organization, refine learning metrics, and lead a small yet high-performing Data team.Your First 12 MonthsIn the first year, as we expand into GCSEs and utilize AI to accelerate course development, you will manage a data function that enables us to make swift decisions, enhance operational efficiency, and foster trust with educational institutions and learners.Take ownership of the Data roadmap: Develop a clear quarterly plan aligned with our major company objectives (GCSE expansion, impact assessment, ethical AI), delivering significant enhancements on a monthly basis with a compact, AI-driven team.Enhance measurement integration in product workflows: Implement a strategy of “instrumentation prior to launch” ensuring that every major release includes the appropriate KPIs, tracking systems, dashboards, and alerts - facilitating rapid learning, accurate diagnostics, and assured iteration.Upgrade our metrics system and decision-making framework: Advance our KPI usage to ensure teams and leadership have a precise understanding of performance across product lines.

At Samba TV, we leverage our proprietary technology and data to monitor streaming and broadcast video worldwide. Our mission is to revolutionize the viewing experience for all. Our insights empower media companies to engage audiences effectively, helping advertisers reach viewers and measure impact across devices. With our unique cultural perspective shaped by global data and AI-driven insights, we have an inspiring narrative to tell.We are seeking a dynamic and seasoned Client Director to be a key player in our growth journey. This role presents an incredible opportunity to establish strategic partnerships with enterprise-level clients, positioning Samba TV as a trailblazer during a pivotal time in the media landscape.Reporting directly to the VP of Sales, you will spearhead revenue growth initiatives targeting Tier 1 brands, engaging senior marketing and media decision-makers at prominent advertising firms. Your demonstrated success in revenue generation within the data and advertising tech sectors, paired with a passion for digital media and innovation, will enable you to effectively advocate for our data solutions.In this consultative sales role, you will cultivate relationships with both new and existing customers—guiding them from market strategy development and client education to responding to RFPs and nurturing sales opportunities. You should be eager to learn, possess strong analytical skills, and be comfortable navigating complex sales cycles. A willingness to travel for client engagements and industry events is essential.

Role Overview WPP Media is hiring a Director of Client Transformation in London. This senior leader guides strategic change across a diverse client portfolio, focusing on improving client experience and service delivery. What You Will Do Shape and execute strategic initiatives that support client transformation goals Lead and develop a team focused on delivering measurable improvements for clients Use data-driven insights to identify and implement solutions that strengthen client brands in the digital space Location This position is based in London, United Kingdom.

Role Overview Mediabrands is seeking an Account Director - Addressable Strategy based in London. This role leads a team focused on developing addressable strategies that help clients reach their goals in digital marketing. What You Will Do Guide a team in creating addressable media strategies that support client objectives and engagement. Work closely with teams across disciplines to deliver tailored marketing solutions for each client. Set the strategic direction for addressable campaigns, aiming for strong performance and clear, measurable outcomes. Collaboration and Impact This position involves regular collaboration with cross-functional groups, ensuring that each campaign meets high standards and aligns with client needs. The Account Director's expertise shapes both strategy and execution for addressable media efforts.

Job Title: Strategy Director Department: Strategy Employment Type: Temporary Duration: 6 months Hybrid Policy: 3 days in the office, 2 days remote Location: London WHO WE ARE At RAPP, we are pioneers in driving growth through precision and empathy on a global scale. As a cutting-edge precision marketing agency, we harness the power of data, creativity, technology, and empathy to propel client success. We celebrate uniqueness in our marketing solutions and within our workplace, advocating for adaptive solutions that resonate with individual needs, beliefs, behaviors, and aspirations. Our workplace prioritizes inclusivity and personal well-being. THE ROLE In the role of Strategy Director, you will lead the development of transformative customer experiences across key accounts, with a primary focus on one significant account where you will be the day-to-day contact. Your inquisitive nature is essential; you will continuously seek out impactful insights into human behavior, business performance, and critical moments that matter. We need an innovative leader eager to translate these insights into creative and digital solutions while recognizing the vital contributions of strategists. We seek a strategic thinker with substantial experience in digital strategy development, CRM, customer experience, and loyalty. Your passion for compelling brands and ability to exchange ideas and initiatives will be invaluable. Although previous transformation experience with complex accounts is advantageous, do not hesitate to apply if you are willing to tackle specific client challenges. Data is central to our operations. You will collaborate closely with our strategy, client leadership, and creative teams, supported by our leading marketing science team. The ability to process extensive information while crafting and executing overarching strategies for client accounts is crucial. You will typically partner with a senior Marketing Sciences lead on your designated accounts. YOUR RESPONSIBILITIES Develop empathetic and precise brand experiences that resonate with customers at pivotal moments in a human-centric manner. Acquire an in-depth understanding of brand dynamics and customer insights to drive effective strategies.

About WPPWPP serves as a trusted growth partner for the world's foremost brands. By integrating cutting-edge media intelligence and data solutions with world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic counsel, we empower our clients to navigate change, seize opportunities, and achieve transformative growth. For further details, visit WPP.com.Planning Manager – Client TeamsAbout WPP MediaWPP is a creative transformation company that harnesses the power of creativity to foster better futures for our people, the planet, our clients, and communities. Learn more at wpp.com.WPP Media represents WPP's global media collective. In an era where media permeates every aspect of life, we unite the finest platforms, talent, and partners to generate limitless growth opportunities.At WPP, we continuously reinvent the future of creativity on an expansive canvas, combining unmatched talent, resources, and skills to offer a cohesive suite of communications, experience, commerce, and technology.In the past decade, we have established a dedicated global client practice with the aim of amplifying WPP's impact for our largest clients by providing tailored teams that align with specific client needs and challenges. This is exemplified by our unique OpenDoor initiative for Amazon.The OpenDoor partnership is a distinctive integration of WPP and Amazon's strengths and visions, creating new possibilities for impact and innovation across all projects.

Why PlayStation?PlayStation is not only recognized as the premier platform for gaming but also as an exceptional workplace. As a global leader in entertainment, we develop and provide a wide array of products and services, including the PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and critically acclaimed titles from PlayStation Studios.We are committed to fostering an inclusive environment that empowers all employees and celebrates diversity. We invite those with a passion for innovation, technology, and gaming to explore our available roles and join our expanding global team.The PlayStation brand operates under Sony Interactive Entertainment, a wholly owned subsidiary of Sony Group Corporation.Location Preference: Europe / East Coast U.S.As the Director of Development Strategy, you will play a pivotal role in overseeing and managing the global portfolio title review process across PlayStation Studios. Your responsibilities will include tracking and reporting on multiple games at various development stages, coordinating internal reviews, assisting in the collection and evaluation of materials, and ensuring follow-up actions are taken.With your extensive experience and knowledge as a leader in game development, you will ask the right questions at the appropriate times, considering the development stage, the nature of the game being created, and the culture and workflows of the studios involved. Your ability to foster constructive discussions, weigh pros and cons, and promote transparency among all stakeholders will be vital.

Showpad seeks a Director of Go-To-Market Strategy to drive growth across new business, expansion, and partnership channels. Based in London, this position reports to the VP of GTM Strategy & Operations. The Director will shape the sales process as a product, set clear benchmarks for success, and identify AI-driven improvements to support field teams. This role leads a group of analysts and strategists, while also steering the broader go-to-market direction. Main responsibilities Strategic benchmarking: Define performance targets for Land & Expand, including customer acquisition cost (CAC), LTV/CAC ratios, and partner-sourced pipeline goals. Integrated planning: Oversee annual and semi-annual planning for new business, expansion, and partnerships. This includes capacity modeling and quota allocation. Process improvement: Identify manual, high-friction processes in the field and outline requirements for new AI agents to address them. Specialized analysis: Conduct in-depth analysis of territory health, partner attribution, and win/loss trends after new reporting tools are released. User acceptance testing: Lead UAT and pilot groups for new AI tools with Account Executives and xDRs before global rollout. Enablement collaboration: Work with the VP of Enablement to identify and address key field friction points, shaping the strategy for new tool deployments. Ecosystem integration: Guide the Partnerships team in integrating partners into territories, lead routing, and attribution models. Stakeholder management: Serve as a trusted advisor to Marketing, Sales, and Finance leaders. Team leadership: Mentor and develop a team of GTM analysts and strategists. Set objectives, manage performance, and ensure focus on high-impact projects. Act as a player-coach, balancing strategic direction with hands-on support. Reporting structure This role reports directly to the VP, GTM Strategy & Operations. Location London (within the EMEA region).