Director of Client Services

Join our team as the Director of Client Services at m3usa, where you will lead our efforts in delivering exceptional service to our clients. You will be responsible for overseeing client relationships, ensuring satisfaction, and driving service excellence. As a key member of the leadership team, your strategic vision and operational expertise will enhance our client engagement and retention.

For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable results. From streamlined work management to innovative, scalable solutions, we have consistently prioritized flow. Our mission is to create tools that enable teams to automate tedious tasks, derive valuable insights, and work more intelligently. More than just tools, we foster an environment that encourages bold thinking, decisive action, and the pursuit of meaningful work. When challenges are met with purpose and passion, that’s where the real magic happens, and it’s what drives us every day.We are currently seeking a seasoned Director of Client Services to join our Professional Services Sales team.In this role, you will be tasked with achieving professional services bookings targets by promoting Smartsheet’s diverse range of Professional Services offerings. Your efforts will significantly enhance customer adoption of the Smartsheet platform across various intelligent work management solutions. You will serve as a sales overlay for two Enterprise Sales teams covering approximately 10-15 territories across the EMEA region. This position involves managing the complete sales process for services-only opportunities and working closely with Account Executives on combined software licensing and services sales opportunities.This role reports to the Director of Professional Services Sales and Customer Outcomes in the EMEA region.Your Responsibilities Will Include:Gaining a deep understanding of Smartsheet's evolving suite of professional services and how they align with various solutions and customer maturity levels.Developing services-specific territory plans that outline priority accounts, key opportunities, and stakeholder relationship maps, integrating them into Account Executives' overall strategies.Accurately forecasting monthly and quarterly professional services bookings for your assigned territories.Maintaining pipeline integrity in Salesforce and Clari, ensuring all necessary fields and notes are current.Generating new business and expanding existing service pipelines through customized outbound initiatives.Overseeing a seamless technical scoping process, collaborating with Solutions Engineers, Solutions Architects, and Solutions Consultants.Leading the presentation of solutions proposals, effectively communicating compelling value at all levels of the customer organization, from individual contributors to executives.Negotiating pricing and terms for custom Statements of Work (SOWs) and packaged services.

About AND Digital AND Digital is a technology company focused on transforming digital delivery and closing the digital skills gap. Since 2014, we have helped organizations create outstanding digital products and build strong digital teams. Our regional teams, known as 'Clubs,' work closely with clients to provide dedicated support and foster lasting partnerships. With over 1,300 people across Clubs in the UK and Europe, AND Digital continues to grow organically. We have plans to expand globally and remain committed to building legacies for our clients through collaboration and expertise. Role Overview: Client Service Director The Client Service Director leads the relationship between AND Digital’s Clubs and client organizations. This role manages ongoing engagements, drives account growth, and builds long-term partnerships. The position calls for an experienced account manager who combines strong relationship skills with commercial insight to grow client revenue. Main Responsibilities Client Relationship Management: Manage a varied client portfolio, developing trusted relationships with key stakeholders to strengthen AND Digital’s impact. Account Growth: Create and execute strategic account plans that deliver value for clients and support AND Digital’s growth. Identify and pursue new business opportunities. Client Assurance: Oversee daily client communications, onboarding, and team rotations to ensure smooth operations and clear information flow. People Leadership: Communicate AND Digital’s mission and goals, connecting our services to client needs. Commercial Management: Maintain commercially successful accounts with minimal supervision. Use commercial expertise to prevent revenue loss, contribute to Statements of Work (SOWs), and understand contract terms and risks. Team Building: Assemble and manage a team tailored to each client’s needs and staff skills. Participate in internal and client scheduling meetings to keep plans current. Issue Resolution: Serve as a trusted escalation point for clients and delivery teams, resolving issues proactively to support successful outcomes. What Sets AND Digital Apart Our culture is shaped by three core values: wonder, share, and delight. Collaboration and continuous learning are at the heart of our workplace. AND Digital offers an environment where people grow and make a real difference for clients and colleagues alike.

Who are we? At Ensono, we pride ourselves on being a relentless ally, committed to challenging the status quo and empowering our clients to Do Great Things. As a trusted technology advisor and managed services provider, we guide clients through continuous change and help them embrace innovation. We offer cutting-edge hybrid cloud solutions, infrastructure, mainframe transformation, data services, identity and access management (IDAM), and cloud-native technologies, all designed to simplify complex business challenges and create new pathways to success. With our headquarters in the USA and strong backing from private equity, we have consistently achieved growth year-on-year and have a solid track record in the UK and Europe, with exciting plans for further expansion! About the Role We are in search of a dynamic new business seller to drive growth within our digital portfolio. This quota-carrying sales position is dedicated to identifying, developing, and closing new logo opportunities, particularly focusing on our Data, AI, and cloud-native transformation services, while also integrating broader Ensono offerings aligned with client needs. You will take ownership of generating your own pipeline, collaborating closely with our Alliance Director to leverage strategic partnerships with hyperscalers, and positioning Ensono’s digital capabilities as a gateway to fostering long-term client relationships. By managing the complete sales lifecycle from lead generation to closing, you will engage both business and technical stakeholders to identify opportunities that deliver measurable business value through enhanced data insights, intelligent automation, modern application architectures, and aligned infrastructure or managed services where applicable. Your success in this role will stem from proactive demand generation, robust internal collaboration, and a consistent track record of converting new opportunities into profitable, scalable client engagements.

Role Overview Pure Storage is shaping the future of data storage technology. The company is seeking a Client Solutions Director for Strategic Accounts in Financial Services, based in London. This leader will set the technical direction for major financial services accounts in the UK and guide a team of systems engineers. The position plays a central role in pre-sales strategy, team management, and building relationships with executive stakeholders. What You Will Do Technical Leadership: Define and execute the technical vision for assigned accounts, making sure it supports Pure Storage's business goals. Team Development: Build and maintain a high-performing pre-sales team, focusing on both achieving sales targets and supporting individual growth. Operational Excellence: Use data to improve operational results, adjust sales strategies, and contribute to closing new business. Cross-Functional Collaboration: Work closely with other teams so that technical plans align with product development and customer needs. Change Management: Lead technical projects and manage the rollout of strategies that respond to shifts in the market. Location London, United Kingdom

At Samba TV, we leverage our proprietary technology and data to monitor streaming and broadcast video worldwide. Our mission is to revolutionize the viewing experience for all. Our insights empower media companies to engage audiences effectively, helping advertisers reach viewers and measure impact across devices. With our unique cultural perspective shaped by global data and AI-driven insights, we have an inspiring narrative to tell.We are seeking a dynamic and seasoned Client Director to be a key player in our growth journey. This role presents an incredible opportunity to establish strategic partnerships with enterprise-level clients, positioning Samba TV as a trailblazer during a pivotal time in the media landscape.Reporting directly to the VP of Sales, you will spearhead revenue growth initiatives targeting Tier 1 brands, engaging senior marketing and media decision-makers at prominent advertising firms. Your demonstrated success in revenue generation within the data and advertising tech sectors, paired with a passion for digital media and innovation, will enable you to effectively advocate for our data solutions.In this consultative sales role, you will cultivate relationships with both new and existing customers—guiding them from market strategy development and client education to responding to RFPs and nurturing sales opportunities. You should be eager to learn, possess strong analytical skills, and be comfortable navigating complex sales cycles. A willingness to travel for client engagements and industry events is essential.

Role Overview WPP Media is hiring a Director of Client Transformation in London. This senior leader guides strategic change across a diverse client portfolio, focusing on improving client experience and service delivery. What You Will Do Shape and execute strategic initiatives that support client transformation goals Lead and develop a team focused on delivering measurable improvements for clients Use data-driven insights to identify and implement solutions that strengthen client brands in the digital space Location This position is based in London, United Kingdom.

About WPP MediaWPP is a leading growth partner for the world’s foremost brands. Our exceptional talent, trusted data, and strategic partnerships come together through our innovative marketing platform, WPP Open, empowering clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media, as WPP's AI-driven media unit, integrates media, data, and partnerships for delivering creative personalization at scale. With WPP Open and powered by Open Intelligence, our clients gain clear insights into the effectiveness of their media investments.For further details, please visit wppmedia.com.Role OverviewThe Client Director for Strategy serves as a senior strategic and commercial leader, focusing on clients like Unilever Beauty and Wellbeing, FirstGroup, and GROW Mindshare’s specialized brand growth unit.In this role, you will provide invaluable advisory support to senior marketing leaders, ensuring that communication strategies align with growth ambitions, investment priorities, and long-term value creation.In collaboration with Unilever Beauty and Wellbeing, you will help drive the organization’s transformation towards building culturally relevant and distinct brands, emphasizing the pivotal role of media in generating desire and commercial success.Within GROW, you will engage with founder-led startups and scale-ups such as Wild, Liquid IV, and Huel, facilitating their growth through a balanced approach to brand building and performance investment.

Join BetterUp as a Client Delivery Director for the EMEA region, where you will lead the execution of impactful coaching programs for our diverse clientele. This pivotal role demands a strategic thinker with a passion for fostering growth and enhancing client experiences. You will collaborate with cross-functional teams to ensure that our clients receive exceptional service and support, driving long-term success and satisfaction.

WELCOME TO SLEEK EVENTS. IT'S A PLEASURE TO CONNECT.Founded in 2013 by Jennifer Davidson, we are an independent experience partner specializing in creating exceptional events and experiences for some of the world’s most renowned brands.Our collaboration with innovative and ambitious clients allows us to deliver impactful solutions—be it a vibrant product roadshow, a transformed B2B conference, a global car launch, or a prominent industry exhibition. Our mission is straightforward: to design human-centric experiences that foster community, ignite innovation, encourage collaboration, and unveil new opportunities for our clients.Our dedication to excellence has earned us spots on the prestigious Sunday Times 100 Fastest Growing Company List (#21) and the Business Leader Growth 500 list for 2025. We are equally proud to be recognized as a 2025 Sunday Times and Campaign 'Best Place to Work'. These accolades emphasize our commitment to achieving success while prioritizing our people, purpose, and standards—a philosophy we refer to as 'growth without compromise.'ABOUT USAt Sleek, we embody a people-first ethos. We celebrate individualism, uphold high standards, and believe that meaningful leadership and outstanding work are intertwined. Every team member is self-driven, inquisitive, and dedicated to personal and professional growth, irrespective of their position. We appreciate individuals who take initiative, address challenges proactively, respond to feedback, and thrive in a dynamic, high-performance environment.Located in Wimbledon, our headquarters boasts a bright, modern, and collaborative atmosphere where team members genuinely enjoy sharing ideas, music playlists, lunchtime conversations, and occasional visits from our office dogs. Proudly embracing the Office By Design philosophy, we work from our headquarters four days a week with one remote workday, complemented by flexible core hours. This schedule is integral to our operations, as we believe we learn and perform better when together—after all, our business revolves around uniting people.Our organizational structure is purposefully designed for growth, heavily investing in team development. Sleek is a welcoming space for all, catering to everyone from newcomers to seasoned professionals. We are committed to fostering a community where you can thrive and reach your full potential.We actively encourage applications from diverse backgrounds and are prepared to make reasonable adjustments throughout the interview process as needed—just let us know.ROLE SUMMARYThe Client Experience Director is a senior position responsible for overseeing the end-to-end client journey, ensuring exceptional service delivery and fostering long-term relationships with our clients.

About the Role:We are seeking a dynamic and results-oriented Director of Corporate Tax to spearhead the development and nurturing of new business opportunities and client relationships within our Financial Services sector. In collaboration with the Head of Department and the broader team, you will be accountable for a diverse portfolio of clients, showcasing exceptional technical proficiency in tax matters. This role also involves leading and mentoring Associate Directors and team members, ensuring the delivery of outstanding client service while minimizing conduct risk. Furthermore, you will play a key role in shaping the strategic direction of your department and/or office.Key Responsibilities:Client AdvisoryDeliver tailored strategic and technical advice to clients regarding their tax affairs.Assess and comprehend clients' situations to provide bespoke advice along with precise documentation and key transaction documents.Develop sector-specific expertise as needed.Analyze market and economic indicators to inform necessary adjustments to tax advice.Support clients in negotiations, coordinating with other advisors and proactively suggesting solutions to challenges.Oversee team-generated reports and advice, ensuring accuracy and clarity in key documents.Client LiaisonFacilitate and lead client meetings, ensuring that information shared is current, clear, and tailored to client needs.Maintain professionalism in all client interactions, addressing requests promptly and effectively.Ensure correspondence and reporting are clear, accurate, and meet client expectations.Business GrowthEnhance the group’s reputation both internally and externally.Contribute to business strategy to ensure client-centric and commercially viable decisions.Assist the Head of Business with public relations efforts relevant to your expertise.Encourage cross-selling opportunities within the group.Establish and nurture relationships with clients and potential clients.Identify and chase key business targets.Manage marketing and business development initiatives in your area of expertise, as agreed with your Head of Business.Quality Control, Compliance, and Risk ManagementEnsure adherence to the group's internal procedures to mitigate risk exposure.Maintain compliance with the group's compliance manual and relevant operational standards.

About WPP MediaWPP is the premier growth partner for the world's foremost brands. Harnessing exceptional talent, trusted data, and strategic intelligence, along with leading partnerships unified by our innovative marketing platform, WPP Open, we empower clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media stands as WPP's AI-driven media operating unit, seamlessly integrating media, data, and partnerships to deliver personalized creativity on a grand scale. Through WPP Open and powered by Open Intelligence, clients gain clear visibility into the effectiveness of their media investments.For further insights, visit wppmedia.com.Role Summary and ImpactThe Director of Client Finance Data & Platform serves as the chief architect and steward of Abacus, our essential Global Client Finance data ecosystem. This pivotal leadership position is tasked with constructing and managing dependable data pipelines, establishing robust standards, and creating user-friendly self-service interfaces that will revolutionize our Global Client Finance function.

Join our dynamic team at Guidepoint as an Associate in Client Service, where you will play a pivotal role in delivering exceptional support to our clients. You will be responsible for managing client inquiries, facilitating communication, and ensuring a seamless experience for our customers. If you are passionate about providing outstanding service and thrive in a fast-paced environment, this opportunity is for you!

Join PubMatic, where we are revolutionizing the digital advertising landscape by empowering brands and agencies to thrive in an open, addressable ecosystem.We are in search of a dedicated Client Services Partner to become a key member of our Advertiser Solutions team in London. In this pivotal role, you will actively engage in executing programmatic deals, collaborating at the crossroads of data, technology, and trading expertise. Your partnership with agencies and brands will be essential in optimizing campaigns, driving growth, and translating performance insights into tangible results across the PubMatic platform.

The Client Services Engineer plays a crucial role in delivering exceptional technical support to users of computer systems. This position entails addressing inquiries and resolving various computer-related issues for clients, whether in person, over the phone, or remotely. Additionally, the engineer will provide guidance on the effective use of computer hardware and software, assist with printer installations, facilitate word processing tasks, manage electronic mail systems, and navigate operating systems.

Join Third Bridge as an Associate in our Client Services team, where your proficiency in French will play a pivotal role in delivering exceptional service to our clients. As a key member of our team, you will leverage your communication skills to understand client needs and provide tailored solutions that enhance their experience. This is an exciting opportunity to work in a dynamic environment that values initiative and a collaborative spirit.

Join ThirdBridge as a Client Services Associate, where you will leverage your Nordic language skills to deliver exceptional service to our clients. This role is ideal for individuals who are passionate about client relations and eager to work in a dynamic environment. Starting in July 2026, you will be part of a team that thrives on collaboration and innovation.

Join Third Bridge as an Associate in Client Services, where you'll play a vital role in supporting our clients by facilitating valuable connections and insights. In this dynamic position, you'll collaborate with a talented team dedicated to delivering exceptional service and solutions.

About WPPWPP serves as a trusted growth partner for leading global brands. We leverage exceptional talent, reliable data and insights, and premier partnerships—integrated through our innovative marketing platform, WPP Open—to help clients navigate change, seize opportunities, and achieve transformational growth.WPP Media is WPP's AI-driven media unit, unifying media, data, and partnerships to deliver personalized creative solutions at scale. By harnessing WPP Open and driven by Open Intelligence, our clients gain clear visibility into the effectiveness of their media investments.For more information, visit wppmedia.com.Position: Associate Director, Global Operations Client LeadershipReports to: Global Head of Brand MediaThe RoleThis is a remarkable opportunity for a dynamic and innovative media professional to emerge as a trusted partner for clients and a pivotal leader within the WPP family.Joining the global adidas team, you will play a crucial role in executing one of the industry's most exciting media transformation projects. Your primary objective will be to support our global and local teams, ensuring that we effectively meet demands by optimizing tools, offering guidance, and streamlining both internal and external processes.Why This Role is Exciting:Collaborate with one of the world's most iconic sports brands.Engage with a diverse and international team across WPP and adidas on a global scale.Have the opportunity to establish a world-class operations function that sets industry benchmarks.

About The RoleWe are seeking a dynamic and well-connected sales leader to spearhead our Client Sales and Partnerships division, focusing on the Finance, Business, and Technology sectors. The ideal candidate will have a solid history of successfully navigating complex digital partnerships and cultivating robust strategic relationships with clients.We require an individual who possesses deep-rooted connections within the UK’s Finance, Business, and Technology industries, with direct access to influential marketing decision-makers at top-tier brands.This position demands someone who is already a trusted advisor to CMOs, Marketing Directors, Heads of Media, and senior strategists and planners within these domains.Key ResponsibilitiesUtilize your existing network of senior marketing contacts across the finance, banking, asset management, fintech, B2B technology, and business services sectors to generate new business opportunities.Forge and nurture direct relationships with CMOs, Marketing Directors, and Heads of Media across key accounts to ensure continuous revenue growth.Proactively lead sales initiatives within the sector, identifying premium partnership opportunities across Telegraph Media Group’s commercial offerings.Drive revenue through proactive client engagement, while collaborating with internal Digital and Editorially Integrated Partnerships (EIP) teams on significant proposals and pitches.Recognize mid- to long-term partnership prospects ahead of formal agency briefings by leveraging strong client and agency relationships.Work closely with internal experts from Digital, Editorial Partnerships, Innovation, and Creative teams to craft market-leading commercial solutions.Play a pivotal role in establishing enduring strategic partnerships with major brands across the sector.Effectively transition opportunities to internal specialist teams while ensuring superior client service throughout the commercial lifecycle.Maintain a comprehensive understanding of sector dynamics in finance, banking, and technology to uncover emerging business opportunities.