Client Service Advisor

Mellon Technologies is seeking to hire Client Relationship Management Advisors for a prominent financial institution located in Piraeus. This role offers a full-time, 8-hour morning shift from Monday to Friday.Key Responsibilities:Manage and enhance existing client portfolios to elevate their service experience.Address client needs in relation to available products and services.Provide continuous updates to clients regarding new products and services.

As a Financial Advisor at Cepal, you will play a pivotal role in delivering tailored financial guidance to our clients. Your expertise will be vital in assessing client risk profiles and crafting bespoke financial strategies that align with their objectives.Main Responsibilities: Engage with debtors to schedule restructuring meetings and discuss potential financial solutions aimed at reaching their goals. Conduct in-depth, face-to-face consultations with clients, providing clear advice on debt resolution options and detailing the procedural steps and required documentation. Negotiate specific terms within available solutions, always seeking to uncover feasible options for each client. Regularly monitor and ensure Key Performance Indicators (KPIs) are achieved, as directed by the Team Leader. Facilitate necessary processes in collaboration with relevant parties (such as debtors, legal advisors, and banking institutions) following client consent to proposed solutions. Uphold the Company’s ethical standards and ensure adherence to policies to reduce customer complaints.

Freedom24 is a premier investment platform under the banner of Freedom Holding Corp. (NASDAQ: FRHC), catering to over 400,000 clients globally within the investment brokerage domain. Our extensive portfolio includes access to over one million investment products, ranging from bonds and stocks to funds and options.As we experience dynamic growth and expand our footprint across Europe, particularly in Greece, we are on the lookout for a dedicated Relationship Manager to fortify our team in Athens. This role is pivotal in cultivating long-term client relationships and actively contributing to our business development efforts in the region.Key Responsibilities:Engage with clients: attract new clients and nurture relationships with existing ones;Facilitate initial client interactions: conduct company presentations and showcase available investment products;Address client inquiries: resolve issues based on individual client needs and requests;Maintain consistent communication: keep clients informed about new opportunities in the stock market and adjustments in investment strategies;Provide administrative support: manage documentation, assist in transaction processing, and ensure timely information exchange between clients and the company;Participate in industry conferences and business communities: represent the company and its investment offerings;Collaborate with internal departments (marketing, analytics) to deliver exceptional client service;Analyze client feedback: adapt strategies to enhance client satisfaction;Prepare performance reports: evaluate the effectiveness of strategies aimed at understanding the company's target customer.

Are you a fluent French speaker with a strong interest in finance and providing exceptional customer service? We invite you to explore an exciting opportunity to become a French Financial Services Advisor in the vibrant city of Athens!In this role, you will assist clients in navigating a variety of financial products and services, ensuring they receive personalized support that meets their unique needs. Picture yourself as the trusted advisor for French-speaking clients, helping them confidently manage their financial journeys.Key Responsibilities: Communicate with customers via phone, chat, and email, delivering outstanding service and support. Provide expert advice on financial products, account inquiries, and customized solutions. Establish and nurture strong relationships with clients to ensure their satisfaction and loyalty. Collaborate with team members to enhance processes and share best practices for improved customer service. Stay informed about financial regulations and products to give accurate and timely information. If you are motivated, enthusiastic, and eager to make a positive impact in the financial sector, we would love to hear from you!

The Mellon Technologies is looking to hire a Senior Collection Agent / Financial Advisor on behalf of a major financial institution, for their office located in Marousi, Attica.The successful candidate will be responsible for the following tasks:Conducting phone outreach to existing clients regarding their outstanding financial obligations.Guiding customers in finding the most suitable repayment solutions for their debts.Evaluating and negotiating potential repayment proposals with current clients in alignment with company policies.Maintaining accurate and reliable updates in the company’s management systems.Investigating each case and proposing tailored alternative solutions to meet the clients' needs.

Join us at tbibankgr, a pioneering challenger bank in Southeast Europe, recognized as a regional leader in alternative payment solutions. We are dedicated to crafting a seamless ecosystem that merges financing with shopping to meet our customers' diverse needs. Our innovative business model, complemented by a strong focus on customer satisfaction, positions us as one of the most profitable and efficient banks in the region, serving clients in Romania, Germany, Bulgaria, and Lithuania.As we expand our presence in Greece, catering to thousands of merchants and consumers, we invite you to play a pivotal role in our remarkable success story!We are currently seeking a Financial Manager to assume a group-level position and contribute to our journey of success!Key Responsibilities:Create and maintain robust financial models to enhance business planning, product innovation, and strategic projects.Conduct client behavior modeling and profitability assessments.Analyze investment opportunities and prepare financial evaluations for new ventures.Execute business forecasting, scenario analysis, and sensitivity testing.Deliver financial insights and strategic recommendations to guide investment decisions.Compile financial analyses, reports, and business cases for management and key stakeholders.Collaborate effectively with internal teams across Commercial, Risk, and IT departments.Support resource allocation decisions and initiatives to enhance operational efficiency and value optimization.Establish, review, and monitor key financial performance indicators and analytical standards.Lead and mentor a small team of financial analysts.Present analytical insights and report critical findings directly to the CFO.

Role overview Jobgether is hiring an Account Manager in partnership with a digital marketing agency in Greece. The position focuses on developing and maintaining strong client relationships within a digital marketing environment. Success in this role depends on clear communication and a proactive approach to client needs. Key responsibilities Act as the primary contact for clients, bridging communication between clients and internal teams Plan and manage multi-channel marketing campaigns from start to finish Translate client goals into actionable marketing strategies Coordinate with teams specializing in paid media, SEO, content, and creative work Track campaign performance and make adjustments to improve results Keep clients informed with regular updates and insights throughout each project Spot opportunities to grow client accounts and support long-term retention Requirements Background in managing client relationships within a digital marketing agency or similar setting Strong organizational skills with the ability to coordinate efforts across multiple teams Comfort working with data and applying insights to guide campaign decisions Strategic mindset combined with hands-on project management experience Ability to work with international clients and meet deadlines in a busy environment Location This position is based in Greece.

Join Mercier Consultancy MD in an exciting role as a Greek Customer Service Agent with a top-tier financial organization based in Athens. In this pivotal position, you will provide exceptional support to Greek-speaking clients, addressing their inquiries and ensuring they receive premier service related to our financial products and services.Key ResponsibilitiesEngage with Greek-speaking customers through phone, email, and chat, offering insights and assistance regarding various financial products.Effectively resolve customer issues and complaints with professionalism and efficiency.Accurately document all customer interactions in our CRM system to maintain quality assurance and facilitate follow-up.Work collaboratively with internal teams to escalate issues, ensuring swift resolutions when necessary.Stay updated on financial services and industry trends to provide customers with the latest information.Foster a positive customer experience by offering comprehensive and thoughtful support.

Join the Sfakianakis Group, the official distributor of BYD in Greece, the leading global manufacturer of electric vehicles. We are looking for a passionate and motivated individual to join our sales team as a:Sales Advisor for BYDKey Responsibilities: Oversee the sales process from initial contact to vehicle delivery, ensuring customer satisfaction throughout. Present BYD vehicle models and analyze features and benefits tailored to customer needs. Accompany customers on test drives, showcasing technical specifications and vehicle equipment. Recommend financing solutions and facilitate the purchase process through available financing and leasing programs. Inform customers upon vehicle delivery about technical features, accessories, and address any inquiries. Participate in BYD events, exhibitions, and other activities, providing customer support and information. Qualifications: High school diploma required; a degree in a technical field or business management is preferred. 3+ years of sales experience, ideally within the automotive sector or related fields. Valid driver's license. Proficient in English (both written and spoken). Excellent communication skills. Customer-oriented mindset. Friendly personality and professionalism. Company Benefits: Competitive salary and benefits package. Participation in a group insurance policy. Dynamic and modern work environment. Continuous training and development opportunities. Career advancement opportunities.

Join our vibrant team at Mercier Consultancy MD as a Logistics & Delivery Advisor! We are seeking a talented professional fluent in both German and English to enhance our logistics operations and provide exceptional support to our German-speaking clients. In this dynamic role, your linguistic skills and logistics expertise will be highly appreciated, making this an exciting opportunity for personal and professional growth.Key ResponsibilitiesDeliver outstanding logistical support and customer service to our German-speaking clients through various communication channels including phone, email, and chat.Coordinate effectively with logistics teams to ensure prompt shipment deliveries and precise tracking.Professionally address customer inquiries regarding orders, shipping options, and delivery issues in a timely manner.Utilize CRM systems to maintain accurate and current records of customer interactions.Collaborate with cross-functional teams to optimize logistics processes and enhance overall customer satisfaction.Stay informed about industry trends and best practices to provide knowledgeable assistance.

Join Mercier Consultancy MD as a Bilingual Travel Advisor for Booking.com in the vibrant city of Athens! In this dynamic role, you will be the key to crafting unforgettable travel experiences for our customers, offering them exceptional service in both French and English. If you have a passion for travel and a commitment to customer satisfaction, we want to connect with you!Key Responsibilities Deliver outstanding support to customers in both French and English for their travel inquiries and bookings. Assist clients in identifying suitable accommodations and travel arrangements that cater to their preferences and requirements. Efficiently manage reservations, amendments, and cancellations to ensure a seamless customer experience. Professionally address and resolve any issues or complaints, ensuring high levels of customer satisfaction. Maintain accurate records of customer interactions in our CRM system. Collaborate with internal teams to enhance service quality and provide clients with the best possible assistance. Stay updated on the latest travel trends and company offerings to provide relevant advice to clients.

Do you excel at establishing rapport with clients and thrive in collaborative environments? If you're passionate about nurturing enduring partnerships and driving the success of digital marketing campaigns, we invite you to consider the role of Spanish-speaking Digital Marketing Account Manager with our client based in Athens.In this pivotal position, you will collaborate closely with clients and our internal teams to ensure that their digital advertising initiatives not only run smoothly but also achieve the results they aspire to.Your daily responsibilities will include:Fostering and maintaining robust, trusting relationships with clientsGaining insights into client objectives and market dynamics to provide tailored solutionsCrafting clear account strategies that align with both client and business goalsDelivering actionable recommendations and identifying opportunities for campaign optimization and expansionQuickly addressing and resolving any issues to guarantee seamless campaign executionKeeping abreast of the latest trends in digital advertising and best practicesMaintaining accurate records of client interactions, forecasts, and pipelineConsistently achieving or surpassing revenue and performance targets

The Junior Financial Analyst role at Mellon Group is based in Athens, Attica. This position centers on supporting financial analysis and reporting tasks within the team. What you will do Assist with financial analysis and regular reporting activities Work closely with senior analysts to gain insight into financial decision-making Take part in the development of strategic plans Team and learning This role offers the chance to collaborate with experienced colleagues, providing exposure to real business decisions and the planning process.

ICAP Employment Solutions is recruiting for a Financial Portfolio Manager on behalf of a respected client in the loan and real estate management sector. This position is based in Athens, Attica, Greece. Role overview The Financial Portfolio Manager will handle a varied portfolio of corporate clients, focusing on managing their debt arrangements and supporting their financial health. The role requires careful analysis and ongoing client engagement to ensure effective solutions and high service standards. What you will do Manage a diverse portfolio of corporate clients, overseeing their debt arrangements and ensuring effective management strategies are in place. Evaluate businesses in depth by reviewing business plans, financial statements, and conducting viability assessments to recommend debt solutions. Develop and present tailored proposals for debt restructuring, coordinate with relevant departments for approvals, and monitor compliance with agreed terms. Provide daily customer service, responding to client needs and handling transaction-related inquiries promptly and professionally. Work environment The company values continuous development and high performance, aiming to attract experienced professionals who thrive in a setting focused on growth and excellence.

FlexCar is experiencing significant growth, and we are seeking a talented Financial Planning & Analysis (FP&A) Manager to join our Athens office. This is an exceptional opportunity to step into a crucial strategic role within one of Greece's fastest-growing scale-ups and one of Europe's most vibrant companies.About UsAt FlexCar, we go beyond traditional car leasing. We are revolutionizing vehicle ownership by providing flexible, accessible terms and an inclusive premium service. Our goal is to transform the car leasing industry while leading the charge for the future of mobility across Greece, Italy, Cyprus, Mexico, and beyond.Our TeamWe are on the lookout for inquisitive and ambitious individuals who are excited to embark on a remarkable journey with a dynamic professional team. If you're ready to elevate your career at one of Europe's most promising startups, we want you on board!Role OverviewAs the FP&A Manager, you will be pivotal in steering financial planning, forecasting, and strategic analysis throughout the organization. You will collaborate closely with senior leadership to deliver insights that inform business decisions, enhance performance, and drive sustainable growth. This position demands a robust analytical mindset, business acumen, and the capacity to convert financial data into strategic recommendations.Key ResponsibilitiesFinancial Planning & AnalysisOversee budgeting and forecasting processes.Create financial models and track key performance indicators (KPIs).Evaluate performance and provide actionable insights.Business PartneringCollaborate with stakeholders to facilitate decision-making.Offer financial guidance on costs, investments, and initiatives.Reporting & InsightsCompile monthly reports and perform variance analysis.Present findings to senior management.Process ImprovementEnhance FP&A processes, tools, and reporting methods.Ensure data integrity and consistency.Strategic SupportAssist with strategic initiatives, business cases, and scenario planning.

Role overview RES seeks a Senior Water Quality Client Solutions Manager to support business development and deliver water quality solutions across the Southeast. This position contributes to both sales and project delivery efforts in Tennessee, North Carolina, South Carolina, and Georgia. The role offers flexibility in location, with options including Raleigh, Charlotte, Athens, Charleston, Brentwood (Nashville), or other Southeast cities. What you will do Lead business development for advisory services and design-build water quality projects. Promote RES water quality and ecological restoration solutions to clients and prospects throughout the region. Engage with clients in early conversations to identify water quality challenges and needs. Coordinate with internal and external project teams to secure contracts and deliver projects. Contribute to proposal writing, project discovery, and conceptual development. Navigate complex sales processes and alternative delivery methods, including design-build and pay-for-performance models. Work with the National Water Solutions Team to market watershed-scale integrated delivery projects nationwide. Requirements Strong knowledge of water quality regulations and ecological restoration practices. Experience in business development, project development, and project delivery for water quality or related services. Background in integrated or alternative project delivery, such as design-build or pay-for-performance models. Skilled in proposal development and client engagement. Ability to coordinate across teams and manage complex sales cycles. Intellectual curiosity, adaptability, and a commitment to environmental restoration and sustainability. Work culture RES values initiative, integrity, and a strong work ethic. The team emphasizes collaboration and open communication, drawing on diverse perspectives to solve challenges. Those who are resilient and eager to learn will find purpose in restoring ecosystems and protecting natural resources.

Optasia is an innovative B2B2X financial technology platform dedicated to transforming the financial landscape through scoring, decision-making, disbursement, and collection services. Our mission is to foster financial inclusion on a global scale. Join us in reshaping the future!We are looking for dynamic and driven professionals who thrive in a results-oriented environment and possess a positive, can-do attitude. If you aspire to collaborate with a team of like-minded individuals in a stimulating and inventive atmosphere, we want to hear from you!The Sales Manager will play a crucial role in spearheading our commercial initiatives across new markets. This position is focused on executing strategic sales initiatives, enhancing market penetration, and uncovering new growth avenues for Optasia's state-of-the-art products and services. The ideal candidate will be an experienced sales leader with extensive market insight and a proven history of success.Your ResponsibilitiesImplement a comprehensive sales strategy for designated regions to achieve revenue growth and expand market presence.Identify and develop new opportunities and verticals for Optasia’s offerings, promoting adoption in various markets.Establish and nurture strong relationships with key stakeholders, including telecommunications companies, mobile wallet operators, and financial institutions.Collaborate with internal teams in product, marketing, and operations to ensure the effective delivery of tailored solutions to meet client needs.Analyze market trends, competitive activities, and regulatory changes to refine strategy and maintain a competitive advantage.Prepare and deliver regular sales performance reports to executive leadership, emphasizing significant milestones and areas for growth.Coordinate cross-departmentally to create necessary documentation such as presentations, business cases, and service descriptions.What We Expect from YouA Bachelor’s degree in Business Administration, Marketing, or a related field; an MBA is preferred.A minimum of 4 years of experience in sales and business development.Demonstrated success in surpassing sales targets and driving revenue growth within the fintech or telecommunications sectors.Ability to build and maintain a strong network within the banking, fintech, or telecommunications industries in the region.Fluency in French is an asset but not mandatory.Your Key AttributesOutstanding communication, negotiation, and presentation skills.In-depth knowledge of the region’s market dynamics, cultural nuances, and regulatory frameworks.Willingness to travel within the region as necessary.Proven ability to close deals in the fintech, telecom, or value-added services sectors.Why You Should ApplyW...

Join Executive Lease, a key member of the renowned Sfakianakis Group of Companies and a leader in the leasing and rent-a-car industry. We are currently looking for a Junior Financial Analysis Officer to enhance our Financial Analysis department.Key Responsibilities:Accurately collect and input financial dataManage documentation and maintain up-to-date databasesProcess financial reports and data efficientlySupport the everyday operations of the departmentCollaborate with various departments to gather and validate informationQualifications:Bachelor’s degree in Business Administration, Economics, or a related disciplineProficient in MS Office applicationsStrong time management abilities and meticulous attention to detailExcellent teamwork and communication skillsFluent in English (both written and spoken)Relevant experience in business or operations support is a plusDesired Skills:Effective communication at all organizational levelsStrong organizational capabilities and keen attention to detailProficient in time management and prioritizationCompany Benefits:Attractive remuneration packageComprehensive Group Health & Life Insurance ProgramOpportunities for continuous learning and development

Join Delivery Hero as an Engineering Manager / Tech Lead and spearhead innovative projects in a dynamic environment. As a pivotal member of our engineering team, you will guide software development initiatives, mentor engineers, and drive technical excellence. This role requires a blend of leadership, technical prowess, and strategic thinking.