Client Service Advisor

ICAP Employment Solutions is on the lookout for a Client Service Advisor to join the team of one of our prestigious clients, a leading multinational company in the furniture and home equipment retail sector, located in Aigaleo.If you are communicative and eager to be part of a dynamic team in a modern and friendly workplace, we want you on board!As a Client Service Advisor, your responsibilities will include:· Delivering prompt and effective customer service through phone interactions.· Providing information about products and services.· Recording and managing customer requests or complaints.· Promoting solutions and resolving issues with professionalism.

Mellon Technologies is seeking to hire Client Relationship Management Advisors for a prominent financial institution located in Piraeus. This role offers a full-time, 8-hour morning shift from Monday to Friday.Key Responsibilities:Manage and enhance existing client portfolios to elevate their service experience.Address client needs in relation to available products and services.Provide continuous updates to clients regarding new products and services.

Are you a fluent French speaker with a strong interest in finance and providing exceptional customer service? We invite you to explore an exciting opportunity to become a French Financial Services Advisor in the vibrant city of Athens!In this role, you will assist clients in navigating a variety of financial products and services, ensuring they receive personalized support that meets their unique needs. Picture yourself as the trusted advisor for French-speaking clients, helping them confidently manage their financial journeys.Key Responsibilities: Communicate with customers via phone, chat, and email, delivering outstanding service and support. Provide expert advice on financial products, account inquiries, and customized solutions. Establish and nurture strong relationships with clients to ensure their satisfaction and loyalty. Collaborate with team members to enhance processes and share best practices for improved customer service. Stay informed about financial regulations and products to give accurate and timely information. If you are motivated, enthusiastic, and eager to make a positive impact in the financial sector, we would love to hear from you!

Cross Border Talents is actively seeking enthusiastic Slovak speakers to join our dynamic team in Athens, Greece. Are you ready to embrace a new adventure abroad?Your Responsibilities as a Customer Technical Advisor:Address and document customer inquiries and questions via complimentary phone lines;Maintain precise records of customer inquiries, questions, and feedback in our customer service database;Handle client complaints in accordance with the company's escalation policy;Ensure all support calls and emails are answered and resolved within the stipulated SLAs;Troubleshoot issues using open-ended questions, support documentation, and system training;Provide solutions to common problems and frequently asked questions.

Are you fluent in French and seeking an exhilarating new opportunity? Join us as a French Client Service Consultant for our prestigious multinational client!Experience the vibrant culture of Greece while expanding your professional skills and building connections from the comfort of your home!Are you ready to embark on this exciting journey? Don’t miss out – apply today!Key Responsibilities:Respond to customer inquiries through phone, email, or chat, fostering trust through compassionate and personalized interactions.Aim for first call resolution, taking full responsibility for customer needs and issues with a friendly and professional demeanor.Listen actively to customer concerns, providing support and solutions aligned with the company's customer service standards.

Join Cross Border Talents as a Portuguese Customer Service Advisor in the vibrant city of Athens, Greece! Since 2014, we have been tackling the Digital Skills Shortage with our team of global recruiters and advanced algorithms. Our mission is to connect talented individuals with leading employers in picturesque locations, enhancing our candidates' professional journeys. Our commitment to excellence has earned us 3 Seals of Excellence from the European Commission, reflecting the integrity of our vision. With over 1000 job openings available each month across 10 EU countries, we are excited to invite you to be part of our success story!Are you eager to gain professional experience while enjoying the beautiful city of Athens? Do you want to leverage your language and technology skills in a dynamic environment?If so, consider joining one of Greece's top BPO companies! As a Customer Support Agent, your role will involve providing exceptional service to customers while collaborating with prestigious international brands.Your Responsibilities as a Customer Advisor: Represent a renowned global brand; Thrive in a multicultural workplace; Build and nurture customer relationships to ensure optimal experiences; Utilize open-ended questions and support documents to troubleshoot effectively; Provide solutions to common issues and frequently asked questions.

Join Cross Border Talents as a German Customer Advisor in the vibrant city of Athens, Greece! Since our inception in 2014, we have been dedicated to addressing the digital skills shortage through innovative recruitment strategies that connect talented individuals with top-notch employers in picturesque locations. Our mission is to enhance the career journey of our candidates by providing opportunities in cities known for their exceptional quality of life. Our commitment to excellence is reflected in the three prestigious Seals of Excellence awarded by the European Commission. With over 1,000 job openings each month across 10 EU countries, we invite you to be part of our success story!If you are eager to gain professional experience while enjoying life in Athens, a city rich in culture and history, this is the perfect opportunity for you. Picture yourself taking surfing lessons after work!Do you want to leverage your language and tech skills? Join one of the leading BPO companies in Athens, where you will represent a globally recognized brand and provide exceptional customer support while collaborating with prestigious international clients.Your Role as a Customer Advisor:Act as the face of a global brand;Thrive in a diverse, multicultural environment;Build and maintain customer relationships to ensure an outstanding experience;Utilize open-ended questions and support documents to troubleshoot effectively;Provide solutions to common queries and issues.

Cross Border Talents is currently seeking enthusiastic Slovenian speakers to join our dynamic team in Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Role as a Customer Technical Advisor:Field and document customer inquiries and questions via our dedicated customer support hotline;Maintain precise records of customer interactions, feedback, and inquiries in our customer service database;Address and log client complaints in accordance with the company’s escalation policy;Resolve all support calls and emails within agreed service level agreements (SLAs);Utilize open-ended questions, support documentation, and system training to troubleshoot effectively;Provide solutions to common issues and respond to frequently asked questions.

Join our dynamic team at Speakit, where we are on the lookout for enthusiastic German speakers to take on the role of Client Service Consultant for a globally recognized airline company.Picture your workday filled with the excitement of travel, all while being based in the beautiful country of Greece, where sunny days are the norm!If this sounds like a dream come true, don't miss the chance to kick-start your career in the vibrant travel industry today!Manage and respond to incoming calls, emails, and social media inquiries.Deliver exceptional customer service, addressing inquiries and resolving complaints professionally.Propose enhancements to existing processes to improve the accuracy and efficiency of our Customer Service operations.Act as the initial point of contact for one of the world's premier airlines, assisting clients with their basic inquiries.Document and report technical issues, customer complaints, and other relevant problems.

Join our dynamic team at METRO, one of Greece's leading employers with over 11,300 employees. We are looking for a Legal Advisor / Attorney to strengthen our Legal Services department based at our headquarters in Metamorphosis.Your primary responsibility will be to ensure effective management of the company’s legal matters.Key responsibilities include:Providing legal counsel to executives on a variety of legal issues.Collaborating with management to design effective strategies.Preparing and drafting corporate documents to safeguard the company’s legal rights.Representing the company in various court proceedings.Clarifying legal terminology or processes for employees across the organization.Daily communication and negotiation with third parties (regulatory bodies, external consultants, public authorities, etc.) to build trust-based relationships.Staying informed about any legislative changes.

Become a pivotal member of Mercier Consultancy, an industry leader in fostering strategic partnerships for growth, in the capacity of a German Speaking Operations Agent within our Client Service Center. At Mercier Consultancy, we pride ourselves not just on being consultants but on our unwavering commitment to forging connections and delivering tangible results. With our wealth of experience in BPO and corporate expansion, we offer bespoke solutions that empower businesses to scale efficiently and accurately. Our diverse portfolio spans various industries, including customer service, technology, aviation, and luxury markets, ensuring our clients benefit from unparalleled expertise and top-tier services. As a vital part of our team, you will connect clients with premium strategies while maintaining exceptional service delivery. Our esteemed reputation for excellence, combined with lucrative earning potential and unique opportunities, makes us the ideal workplace for those seeking professional growth. In this role, you will utilize your linguistic skills and customer service background to enhance our operations and contribute to the success of both our clients and the consultancy, redefining impactful consultancy solutions.Responsibilities Address customer inquiries in German, providing precise and helpful information Oversee client accounts and maintain comprehensive records of interactions Facilitate effective communication between clients and internal teams to ensure seamless service delivery Proactively identify and resolve client issues and complaints Assist in the execution of operational strategies aimed at improving efficiency Monitor service quality and propose enhancements based on client feedback Support team initiatives focused on exceeding client expectations and enhancing retention rates Requirements Proficiency in German and English, both written and verbal Exceptional communication and interpersonal abilities Capability to manage multiple tasks in a fast-paced environment Strong problem-solving skills and meticulous attention to detail Deep commitment to client satisfaction and professionalism BenefitsAttractive Monthly SalaryPerformance-Based Monthly BonusComprehensive Relocation Package (Including Flight, Transfer, and Accommodation)Health InsurancePrivate Health CoverageTwo Additional Salaries AnnuallySupport in Finding Housing Post-RelocationAnd More...

BOGGI Milano blends classic Italian tailoring with a modern approach to menswear. The brand values teamwork, enthusiasm, and a commitment to delivering an elegant customer experience in every boutique. Role overview The Sales Advisor in Athens works alongside the Store Manager, serving as a key contact for the team each day. This position helps ensure smooth store operations and supports both customer service and sales activities. The Sales Advisor also assists with leading the team and contributes to achieving business targets. Demonstrating high service standards and supporting the development of colleagues are important aspects of this role. For those interested in advancing, there is a path toward Store Manager responsibilities. Main responsibilities Assist the Store Manager in motivating and guiding the team to reach sales objectives. Provide customer service that reflects the brand’s standards and values. Track key performance indicators and recommend actions to improve store results. Supervise daily operations on the sales floor and in the stockroom, maintaining an organized and attractive environment. Support the training and growth of Sales Assistants, fostering a positive team culture. Show professionalism and personal style in every customer interaction. Requirements Background in fashion retail or luxury retail environments. Interest in mentoring and a proactive approach to challenges. Dependable, attentive to detail, and focused on achieving results. Authentic passion for fashion and for building strong customer relationships within a team setting. What BOGGI Milano offers Team members benefit from ongoing training in sales techniques, leadership, and product expertise. The workplace is stylish and lively, with recognition for individual merit and support for career growth. Employees represent a brand known worldwide for Italian craftsmanship and contemporary style.

Join our vibrant team at Mercier Consultancy MD as a Logistics & Delivery Advisor! We are seeking a talented professional fluent in both German and English to enhance our logistics operations and provide exceptional support to our German-speaking clients. In this dynamic role, your linguistic skills and logistics expertise will be highly appreciated, making this an exciting opportunity for personal and professional growth.Key ResponsibilitiesDeliver outstanding logistical support and customer service to our German-speaking clients through various communication channels including phone, email, and chat.Coordinate effectively with logistics teams to ensure prompt shipment deliveries and precise tracking.Professionally address customer inquiries regarding orders, shipping options, and delivery issues in a timely manner.Utilize CRM systems to maintain accurate and current records of customer interactions.Collaborate with cross-functional teams to optimize logistics processes and enhance overall customer satisfaction.Stay informed about industry trends and best practices to provide knowledgeable assistance.

Cross Border Talents is currently seeking enthusiastic Italian speakers to join our team in the tourism sector, representing a prestigious hospitality brand in Greece. Are you ready for an exciting opportunity to relocate abroad and enhance your career?Your Responsibilities as a Customer Advisor:Attend to and document customer inquiries and questions received through toll-free phone lines.Ensure the accurate input of consumer data into our customer service database.Handle client complaints in accordance with our company's escalation policy.Respond to all support calls and emails promptly, ensuring they are resolved within agreed service level agreements (SLAs).Troubleshoot issues using guided questions, reference documents, and system training.Provide solutions to common issues and frequently asked questions.

Join Mercier Consultancy MD as a Bilingual Travel Advisor for Booking.com in the vibrant city of Athens! In this dynamic role, you will be the key to crafting unforgettable travel experiences for our customers, offering them exceptional service in both French and English. If you have a passion for travel and a commitment to customer satisfaction, we want to connect with you!Key Responsibilities Deliver outstanding support to customers in both French and English for their travel inquiries and bookings. Assist clients in identifying suitable accommodations and travel arrangements that cater to their preferences and requirements. Efficiently manage reservations, amendments, and cancellations to ensure a seamless customer experience. Professionally address and resolve any issues or complaints, ensuring high levels of customer satisfaction. Maintain accurate records of customer interactions in our CRM system. Collaborate with internal teams to enhance service quality and provide clients with the best possible assistance. Stay updated on the latest travel trends and company offerings to provide relevant advice to clients.

Cross Border Talents is currently seeking dynamic German-speaking professionals to join a leading global brand in Athens, Greece. Are you ready to embark on an exciting journey abroad?Your Responsibilities as a Customer Advisor:Handle and document customer inquiries and questions via dedicated phone lines;Accurately input customer data, inquiries, and feedback into the customer service database;Address client complaints in compliance with the company’s escalation procedures;Ensure timely responses to support calls and emails, resolving issues within established SLAs;Utilize open-ended questioning, support documents, and system training to troubleshoot effectively;Provide insightful recommendations for common queries and problems.

Cross Border Talents is currently seeking enthusiastic Croatian speakers to join our dynamic team in Athens, Greece. Are you ready to embark on an exciting international career journey?Your Role as a Customer Advisor:Represent a prestigious global brand and deliver exceptional customer service.Thrive in a diverse and multicultural environment.Foster strong customer relationships to ensure a top-notch experience.Utilize open-ended questions and support materials to troubleshoot customer issues effectively.Provide insightful solutions to common inquiries and challenges.

Cross Border Talents is in search of fluent Czech speakers to join a leading tourism sector team for one of the world's top hospitality brands. Are you ready for an exciting opportunity abroad?Your Role as a Travel Advisor:Address and document customer inquiries via our complimentary phone lines;Ensure precise data entry of inquiries, questions, and feedback into our customer services database;Manage client complaints in accordance with the company's escalation policy;Resolve all support calls and emails within agreed Service Level Agreements (SLAs);Utilize open-ended questions, support documents, and system training to troubleshoot issues;Provide solutions for common problems or frequently asked questions.

Join Our Team!Are you a native or fluent Norwegian speaker with excellent English communication skills? Do you aspire to build your career in a vibrant, multicultural setting in the historic city of Athens? This is the ideal opportunity for you!Your next adventure: become part of our dedicated Norwegian Customer Support team.In your role as a customer service specialist, your daily tasks will encompass: Delivering top-notch support to customers via phone and email on a variety of inquiries Providing accurate and complete information by adhering to established procedures Taking ownership of customer queries to ensure timely resolutions Fostering meaningful relationships by responding to customers' questions in a courteous and professional manner Meeting and exceeding customer service quality standards, compliance regulations, and productivity benchmarks Creating exceptional customer experiences that both our clients and we value Following management directives and offering feedback for continuous improvement

Join Our Team in Athens!Are you a German native or fluent speaker with excellent English communication abilities? Are you eager to advance your career in a vibrant, multicultural setting in historic Athens? This is the opportunity you've been looking for!Become a part of our German Customer Support team and help us enhance customer experiences.As a dedicated customer service specialist, your primary responsibilities will include: Delivering exceptional support to our customers via phone and email on various inquiries Providing accurate and comprehensive information using established procedures Taking ownership of customer queries to ensure timely resolutions Fostering meaningful relationships by addressing customer questions in a friendly, professional manner Meeting and exceeding customer service quality standards, compliance regulations, and productivity targets Creating outstanding customer experiences that we can all take pride in Following management directives and providing constructive feedback