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Client Operations Associate

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates with a keen attention to detail, excellent organizational skills, and the ability to work collaboratively in a fast-paced environment. Prior experience in client services or operations is advantageous. A Bachelor's degree in Business Administration or related field is preferred.

About the job

weekdayworks is seeking a Client Operations Associate based in Mumbai. This role centers on supporting daily client service activities and ensuring operations run smoothly. The position involves coordinating communications, tracking service requests, and contributing to process improvements.

What you will do

  • Coordinate with clients to maintain clear and timely communication
  • Manage and follow up on service requests from start to finish
  • Assist in identifying areas for operational improvement and support their implementation

Requirements

  • Strong communication skills
  • Proactive problem-solving mindset
  • Dedication to providing excellent customer support

About weekdayworks

weekdayworks is an innovative company dedicated to enhancing client experiences through streamlined operations and outstanding service. We pride ourselves on fostering a dynamic work environment that encourages professional growth and collaboration.

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