Client Analytics Manager

Join us in leveraging technology to create a significant positive impact on the environment!Kraken spearheads innovative global advancements in energy solutions.As a forward-thinking technology company, we are dedicated to developing a smart and sustainable energy ecosystem. Our initiatives focus on optimizing renewable energy generation, enhancing grid intelligence, and empowering utilities to deliver outstanding customer experiences. Our integrated energy management platform is revolutionizing the industry worldwide for the benefit of all.This is an exciting era for the energy sector. Contribute to shaping a more sustainable and brighter future.About Kraken CustomerWe aim to construct the most innovative, AI-driven platform for energy management. From resource optimization to providing exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-enabled communications, Kraken is leading the next wave of energy industry innovation.Our Mission: The future of energy will differ vastly from what we know today. It's not just about envisioning our future; it's about actively building it now.Who We Seek: We are in search of a talented Data & Analytics Client Delivery Lead to empower clients to fully harness Kraken's data and enhance their data capabilities. Candidates should possess extensive analytics experience within a robust, modern data team (e.g., data analytics, business intelligence, or related fields—roles such as analytics manager, lead data analyst, or data consultant are highly regarded). A passion for client engagement and a commitment to driving the clean energy transition are essential—experience in the energy sector is a plus! The Role: In this role, you will collaborate directly with Kraken clients to foster the development of modern, transformative data and analytics capabilities as part of their overall Kraken transformation. You will train clients on utilizing Kraken data and assist them in constructing critical reporting and insightful analytics, occasionally engaging in hands-on query writing or demonstrating analytics. Your leadership experience in analytics teams will be invaluable in advising senior client data leaders on building a high-performing, business-focused data organization and employing data as a strategic asset to achieve ambitious business and clean energy objectives. We take pride in being a flat and agile organization and intend to maintain this structure...

The Company You’ll JoinCarta is at the forefront of connecting founders, investors, and limited partners through innovative software designed specifically for the venture capital, private equity, and private credit landscapes. With the trust of over 65,000 companies across more than 160 countries, Carta’s platform equips you to build, invest, and scale confidently.Our Fund Administration platform currently supports over 9,000 funds and SPVs, managing nearly $185 billion in assets. Our tools are tailor-made to enhance the strategic capabilities of fund CFOs. Recognized by leading publications like Fortune, Forbes, and Great Places to Work, Carta is pioneering the future of private market infrastructure.We are committed to creating a comprehensive ERP platform tailored for private markets. Traditional ERP solutions often fall short for private funds, which require a cohesive software solution to replace outdated spreadsheets and fragmented service models. Carta's innovative software for the Office of the Fund CFO is geared towards transforming private markets to mirror the efficiency of public markets—a connected ERP for private capital.To discover more about our offices and culture, please visit our Carta careers page.The Problems You'll SolveAt Carta, we’re revolutionizing the private market operations. Stakeholders in this domain encounter intricate, high-stakes operational challenges, particularly during transitions and onboarding. By leveraging your unique blend of strategic finance expertise, operational leadership, and relationship management skills, you will deliver exceptional experiences to our most sophisticated clients.As a Client Partner, you will not only be a subject matter expert but also a strategic advisor and transformation leader, orchestrating successful cross-functional collaboration from late-stage sales to go-live.As a Client Partner, your responsibilities will include:Enhancing win rates by providing executive-level backing to Go-To-Market teams during late-stage sales cycles, facilitating the closure of strategic, enterprise-level deals.Leading high-level discovery sessions with prospective clients, integrating your industry insights with Carta’s best practices to develop customized operational and financial solutions.Serving as the primary continuity point for clients throughout onboarding and implementation, acting as a stable, trusted advocate aligned with C-level objectives.Managing critical transitions across internal teams (Sales, Product, Delivery, Support) with a focus on reducing complexity, risk, and friction for our clients.

Join us in leveraging technology to create a significant positive impact on the environment!Kraken is at the forefront of pioneering global advancements in sustainable energy.Our company is dedicated to constructing a smart, eco-friendly energy ecosystem. By enhancing renewable energy generation, developing a more intelligent grid, and empowering utilities to deliver outstanding customer experiences, our energy operating system is revolutionizing the industry worldwide for the benefit of all.This is a thrilling moment in the energy sector. Help us make a tangible difference in shaping a brighter, more sustainable future.Who We Are Seeking:We are in search of a dynamic data and analytics leader eager to engage with clients—assisting them in developing cutting-edge data capabilities, coaching on analytics best practices, and facilitating transformative insights from Kraken data.The ideal candidate will possess experience in leading high-performing analytics or data teams, a passion for client interactions, and a commitment to advancing the clean energy transition (experience in the energy sector is desirable but not mandatory).Role Overview:In this role, you will collaborate closely with Kraken clients to help them cultivate modern, transformative data and analytics capabilities as part of their broader Kraken transformation journey. Your responsibilities will include:- Assisting clients in reconstructing essential reporting and analytics using Kraken data.- Coaching client teams on exemplary analytics practices, including roles, tools, and processes.- Occasionally engaging directly with sample SQL or BI to resolve issues or provide demonstrations.- Translating client requirements into actionable insights for Kraken product and engineering teams.This position is not about implementation management or full-time analysis; it is a hybrid role encompassing coaching, practical engagement, and translation—supporting clients in seamlessly adopting Kraken data while building enduring data capabilities to propel their transformation. It is ideal for someone with robust data leadership skills who desires more client interaction and a high-impact role.Being one of the initial members of a new client-facing data team offers a unique opportunity to shape our client engagements and make a significant contribution to our mission.

Position SummaryJoin our dynamic team as a Manager of Growth Analytics! We seek a driven and analytical problem solver who thrives in managing diverse projects. This role is perfect for someone passionate about media, marketing, and business intelligence.In this position, you will leverage our proprietary ad effectiveness and measurement tools, along with third-party vendor solutions, to assess the impact of advertising on our clients' businesses. You will also be tasked with understanding the strategic communication needs of our client advertisers and aligning these needs with daily data and reporting issues.

Join Eurofins Scientific, a global leader in bioanalytical testing, as a PSS Analytical Manager. In this pivotal role, you will oversee analytical operations, ensuring high-quality results to meet client expectations. Collaborate with a dedicated team of professionals, driving innovation and excellence in our state-of-the-art laboratory environment.

Position Overview Mediabrands is seeking a proactive and analytical Manager of Growth Analytics to join our dynamic Analytics, Decision Sciences, and Research team. This role involves collaborating with key internal stakeholders and clients to drive measurement, insights, and performance optimization initiatives. The successful candidate will possess an inquisitive mindset, adeptly leveraging data, tools, and analytical techniques to uncover deep insights and narratives. As a subject matter expert, you will continuously seek to expand your expertise and enhance our analytics capabilities. Key Responsibilities Lead the development and execution of ongoing analytics and measurement programs tailored for media planning and investment solutions. Collaborate with internal teams and clients to create comprehensive measurement plans that establish campaign performance benchmarks, media objectives, and a robust statistical framework. Oversee the management of dashboards and insights programs that span across campaigns, competitive intelligence, and audience analytics. Direct brand health survey research initiatives, which include insights development, presentation creation, and optimization recommendations, in partnership with external measurement providers such as comScore, Research Now, and Kantar. Facilitate effective client communication, addressing reporting needs, requests, and inquiries. Manage timelines for dashboards and various client insights deliverables to ensure timely execution. Required Skills and Experience In-depth knowledge of advertising measurement and analytics, with a proven ability to provide actionable insights to both clients and internal teams. Experience in deriving insights from third-party ad serving and digital analytics/attribution tools, including DoubleClick, Adobe Analytics, Google Analytics, and Visual IQ. Proficient in statistical analysis methodologies, including test design and sample requirements. Expertise in at least one statistical programming language such as R or Python. Strong capability to simplify and communicate complex concepts to diverse stakeholders, utilizing data visualization tools like Tableau and Datorama. Desired Skills and Experience 4-5 years of analytical experience, preferably within the advertising or media sectors. General programming knowledge in SQL, Python, and Excel VBA. High proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Able to thrive under pressure and adept at managing multiple priorities simultaneously. A collaborative team player who can also work independently. Experience in developing customized measurement solutions, including survey design and implementation.

Profound creates tools that help companies understand and manage their AI presence. The team focuses on giving marketing professionals clear insight into how brands perform across AI-driven platforms. Role overview The Product Manager, Analytics, leads the entire product lifecycle for analytics solutions at Profound. This position shapes product ideas, drives execution, and delivers features that make a difference for customers. The role has a direct impact on both the analytics product line and the company’s broader direction. What you will do Own analytics products designed for marketing teams to measure brand performance on AI answer engines. Manage core offerings, including Answer Engine Insights (AEI), Agent Analytics (AA), and Prompt Volumes (PV). Define and refine metrics related to brand performance, share of voice, and content health. Work closely with customers to ensure analytics tools provide actionable insight into AI presence. Collaborate with engineering and design teams to deliver features that distinguish Profound as a central resource for brand analytics in the AI space. Location This role is based in New York, New York.

Role Overview Mediabrands is hiring a Manager of Growth Analytics in New York, NY. This role focuses on using data to help clients understand how advertising drives their business results. The position suits someone who enjoys working across several projects at once and has a strong interest in media, marketing, and business intelligence. What You Will Do Use Mediabrands’ proprietary tools and third-party measurement solutions to analyze advertising effectiveness Evaluate how advertising campaigns impact client business outcomes Work closely with client teams to understand strategic communication goals Translate business needs into clear, actionable data insights Manage multiple analytics projects and deliver high-quality solutions on schedule What We Look For Strong analytical skills and attention to detail Experience with media, marketing, or business intelligence preferred Comfort handling several projects at once Ability to communicate complex data findings to both technical and non-technical audiences This position is based in New York, New York.

Join NielsenIQ as an Associate Client Manager in the Beauty Industry Insights team, where you'll be at the forefront of analyzing market trends and providing strategic insights to our clients. This role is perfect for individuals who are passionate about beauty products and driven by data to influence business decisions. You will work closely with cross-functional teams to deliver actionable insights and recommendations that drive client success.

Tiger Analytics is a rapidly expanding advanced analytics consulting firm known for its innovative solutions. Our expert consultants possess extensive knowledge in Data Science, Machine Learning, and Artificial Intelligence. We proudly serve as a trusted analytics partner for numerous Fortune 100 companies, helping them unlock significant business value from their data. Our leadership and success have garnered recognition from esteemed market research firms such as Forrester and Gartner. We are on the lookout for exceptional talent to continue building the world's leading analytics consulting team.Key Responsibilities:Lead the architecture of solutions in Product Lifecycle Management (PLM) systems focused on regulatory compliance, safety needs, and supply chain quality.Bring 8 to 12 years of solution architecture experience with hands-on expertise in PLM.Analyze, understand, and identify new opportunities to enhance the application landscape.Propose improvements to business processes through innovative technical solutions that enhance user experience.Facilitate the integration of processes, technologies, and people to achieve comprehensive efficiency.Conduct business and system analysis, demonstrating a solid grasp of industry best practices and staying updated on regulatory compliance and quality trends. Capture business requirements effectively and communicate options clearly.Manage the integration of system solutions, ensuring production releases meet business expectations while adhering to technical standards. Provide clear project status updates to management.Support projects throughout their lifecycle.

Veeva Systems is a mission-driven leader in the industry cloud space, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $2B in revenue last fiscal year, with significant growth opportunities ahead.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—define our culture. In 2021, we made history by becoming a public benefit corporation, committed to balancing the interests of our customers, employees, society, and investors.Join us in transforming the life sciences industry and positively impacting the lives of our customers and communities.The Role As a Manager at Crossix Analytics, you will play a pivotal role in enhancing healthcare marketing through advanced analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the intersection of big data and multichannel media, Veeva Crossix empowers life sciences companies with actionable insights for strategic decision-making, ultimately improving patient outcomes. In this role, you will leverage your expertise to deliver analytics and insights using Crossix Analytics Products and Services. You will share best practices, cultivate ongoing client relationships, and collaborate with a dedicated team to execute analytics strategies. Ideal candidates will demonstrate strong analytical capabilities, exceptional communication skills, and proficiency in building client relationships within the life sciences marketing domain.

Overview Join Blue State as the Director of Analytics, a critical role at a transformative time for our agency, our clients, and the nonprofit sector. As we navigate the evolving landscape of philanthropy and civic engagement, your leadership will be pivotal in utilizing innovative technologies and adapting to changing donor behaviors. In this role, you will lead a dynamic team of analysts, providing mentorship while being actively involved in client projects. You possess the ability to engage confidently with C-suite stakeholders and delve into the intricacies of measurement frameworks, ensuring that data translates into strategic insights rather than mere reports. Your collaborative approach will see you working seamlessly across engineering, strategy, paid media, and account teams to develop holistic solutions. You are adept at creating new tools and frameworks that enhance our offerings and are enthusiastic about incorporating AI and emerging technologies into our analytics practices. Ultimately, your understanding of how to accurately measure programs—and the significance of these measurements—will help organizations to increase revenue, strengthen supporter relationships, and achieve lasting impact. If this resonates with you, we invite you to connect with us. About Blue State Blue State is a mission-driven agency that partners with influential causes, brands, and campaigns to drive genuine change. Our clients include organizations like Google, UNICEF, Amnesty International, and Oxfam, as we redefine how they raise funds, influence policy, and build strong communities of supporters. Our team is comprised of the most creative and analytical minds from the political, nonprofit, and corporate sectors, with over 150 dedicated staff across our offices in the U.S. and London. Our Team We are a passionate team of thinkers and doers who embrace a people-first, data-driven mindset in all our initiatives. Our focus is on creating real impact for real people as we collaborate with brands, nonprofits, and political organizations to foster progress. This is more than just work for us; every project is tied to our values, and we seek individuals who are committed to working diligently to effect positive change in the world. A Day in the Life Lead and mentor a team of analysts, helping them set professional goals, providing constructive feedback, and conducting performance evaluations. Establish a vision for leveraging data to enhance client outcomes. Develop a growth strategy for the team, focusing on quality and innovation.

Recursion Pharmaceuticals blends technology and biology to improve drug discovery. The ClinTech team develops a unified platform that supports clinical trials at every stage, from planning and site selection to enrollment forecasting and real-world evidence. Their mission is to make clinical research more efficient and effective. The Manager of Strategy & Analytics joins the ClinTech group and reports to the Associate Director of ClinTech Strategy & Operations. This position works closely with Clinical Development Operations and Decision Science, helping to shape the ClinTech roadmap and ensure that technology projects align with clinical programs. Regular communication with senior leadership and external partners is part of the role. What you will do Oversee project management for the ClinTech roadmap, tracking progress, identifying challenges, and updating stakeholders. Collaborate with Clinical Development Operations and Decision Science to turn priorities into actionable plans, analyze large datasets, and translate real-world data into recommendations. Prepare materials for leadership updates, including status reports, executive summaries, and roadmap documentation. Assist with vendor assessments, scope new initiatives, and evaluate build-versus-buy decisions. Support external-facing content and help coordinate cross-functional meetings as needed. Who we’re looking for The ideal candidate brings strong analytical skills, curiosity, and a genuine interest in data, technology, and clinical development. This high-visibility role sits on a small, focused team during a period of growth. Work here will directly influence the future of the platform. Team and culture ClinTech is a compact, skilled group dedicated to accelerating drug discovery and patient access. The team values mission-driven problem solving, collaboration, and practical results in clinical research. Location New York, New York

As a Client Manager at SPS North America, you will play a pivotal role in fostering strong relationships with our clients, ensuring their satisfaction, and driving the success of our services. You will be responsible for understanding client needs, coordinating with internal teams, and delivering exceptional solutions that align with their goals. Your expertise will not only enhance client engagement but will also contribute to the overall growth of the organization.

Join The New York Times as an Engineering Manager, spearheading the Analytics Environment team within our Data Platform division. In this pivotal role, you will cultivate a dynamic, secure analytics and data prototyping environment that empowers users across the organization to unearth insights and conduct in-depth analyses. This position is based in our vibrant New York City headquarters and offers a hybrid working model.

We are seeking a highly skilled Data Analytics & Business Intelligence Manager to join our dynamic team at blackbird labs inc. In this pivotal role, you will lead our analytics initiatives, transforming data into actionable insights that drive business strategy and decision-making.Your responsibilities will include developing analytical frameworks, guiding data visualization efforts, and collaborating with cross-functional teams to ensure data-driven decision making. You will also oversee the implementation of advanced analytics tools and methodologies to enhance our business intelligence capabilities.

At Veeva Systems, we are pioneering the industry cloud for Life Sciences, enabling companies to operate more efficiently and cohesively. Discover more about our innovative products, vision, and commitment to success as a public benefit corporation on our website.Crossix, a division of Veeva, is dedicated to transforming healthcare marketing through advanced analytics, strategic planning, targeting, measurement, and optimization solutions. As a leader at the intersection of big data, technology, and omnichannel media, our insights empower Life Sciences companies to make informed business decisions and enhance patient outcomes.We anticipate substantial growth within Crossix as we approach 2030, and we invite talented individuals to join us in this journey.The OpportunityWe are seeking recent graduates to join our Analytics Development Program, designed to cultivate the next generation of analytics service professionals.Our program emphasizes the development of high-potential individuals, providing them with a dynamic learning environment that encourages rapid growth and early value delivery. You will gain the skills necessary to thrive as a client service professional and future leader.In the initial stages of the program, you will work alongside seasoned team members on customer-facing projects, ensuring our clients maximize their investment in Crossix.The Crossix Services team is dedicated to helping clients extract the utmost value from their Crossix products by advising on measurement frameworks, guiding configurations, and providing actionable insights on their marketing campaigns to enhance effectiveness and efficiency.The anticipated start date for this position is July 2026.Candidates are encouraged to apply for only one role within one Generation Veeva program.

The Client Service Manager is pivotal in cultivating and maintaining Tier 3 client relationships while facilitating seamless delivery for Tier 2 accounts. This role requires adept management of communications, precise tracking of project deliverables, and the orchestration of an exemplary client experience from initial project kickoff to final delivery. The Manager collaborates closely with internal teams to clarify project briefs, ensuring clients remain informed and supported throughout every phase of engagement.Key ResponsibilitiesClient Strategy & Relationship ManagementOversee Tier 3 client accounts while supporting Tier 2 engagements under the guidance of Senior Managers.Serve as the primary contact for assigned clients, providing smooth day-to-day communications and proactive updates.Build strong client trust through responsiveness, organization, and a solutions-oriented approach, particularly during active project phases.Account Growth & Commercial DevelopmentIdentify opportunities for repeat business or additional services by understanding client needs and engagement history.Escalate growth opportunities to Senior Managers or Directors with context and relevant insights.Draft initial scopes and proposals for returning clients in collaboration with internal teams.Client Delivery GovernanceEnsure timely briefing, documentation, and tracking of deliverables.Conduct regular client check-ins during live projects to set clear expectations and share updates.Facilitate project debriefs and feedback loops to monitor satisfaction and alignment with delivery expectations.Cross-Functional CollaborationCollaborate with Project Managers to ensure clear communication of client briefs and adherence to project timelines.Proactively identify risks, delays, or client concerns and coordinate appropriate responses.Participate in project kickoff, midpoint, and wrap-up meetings as the Client Service representative.Team Leadership & Capability DevelopmentGuide Coordinators and junior team members on client interaction etiquette, documentation quality, and service mindset.Provide feedback to Senior Managers regarding process challenges and team development needs.Process & Tools OptimizationMaintain organized CRM records, project documentation, and communication logs consistently.Assist in the testing and rollout of new tools, templates, and workflows within the Client Service team.Document common client inquiries or challenges to support the development of Standard Operating Procedures (SOPs).Reporting, Feedback & Escalation ManagementKeep client satisfaction metrics and project feedback updated in HubSpot or other CRM platforms.Alert senior management to any significant issues affecting client relationships or project deliverables.

Role Overview Metergy Solutions is looking for a Client Success Manager based in New York, New York. This role centers on helping clients reach their goals using Metergy’s products and services. The Client Success Manager serves as the main contact for clients, guiding them from onboarding through ongoing support. What You Will Do Act as the primary point of contact for assigned clients Guide clients through onboarding and answer their questions Analyze client needs and develop tailored strategies to support their objectives Work closely with internal teams to optimize client outcomes Identify opportunities for upselling and recommend solutions Foster long-term client relationships and ensure satisfaction