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Chief Operating Officer at Caruso | Sydney

CarusoSydney
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

The ideal candidate will have substantial experience in operations leadership, preferably in a technology-driven or financial services environment. You should possess a strong understanding of AI applications within the operational landscape, excellent problem-solving skills, and the ability to manage cross-functional teams effectively. A proven track record of scaling operations in a high-growth environment and leading diverse teams is essential. Strong communication skills and a strategic mindset are crucial to succeed in this role.

About the job

Caruso builds AI-driven fund administration software for private markets. Our platform replaces outdated, manual processes with integrated technology and services, helping fund managers save time, impress investors, and grow assets under management.

Since launching just over two years ago, Caruso has grown rapidly. We now manage over $80 billion in assets, support more than 900 funds, and serve over 80,000 investors. After completing our Series A funding, we are scaling our global operations and looking for driven leaders to join our team.

Learn more about Caruso at getcaruso.com.

Role Overview

The Chief Operating Officer will partner with the CEO to build Caruso’s operational foundation as we expand worldwide. This executive role joins the leadership team alongside the CTO, CFO, and future C-level hires. The COO will help shape the company’s growth and bring AI to an industry still dominated by spreadsheets and manual work.

The scope of this position will grow as Caruso does. In the first phase, the COO leads a small operations team, oversees People & Culture, and works closely with services and customer teams, often taking on cross-functional projects that lack a clear owner. Over 18 to 24 months, the role will evolve into a global COO position with broader responsibilities.

Main Responsibilities

  • Partner with the CEO: Act as the operational arm of the CEO. Manage business review cycles, OKRs, and leadership offsites. Step in on cross-functional issues that require executive attention.
  • Lead Cross-Functional Initiatives: Tackle complex challenges across teams, such as implementation roadblocks, process redesigns in fund administration, and escalated client issues.
  • Support Services and Customer Teams: Collaborate with leaders in Fund Admin Services and Client Experience. Remove obstacles, improve efficiency, and help integrate AI solutions into daily work.
  • Establish Global Operating Rhythm: Build reporting structures, dashboards, and business review routines to support predictable operations in all regions where Caruso operates.
  • Grow and Manage Teams: Lead and expand operational areas including People & Culture, Legal, Risk and Governance, Business Operations, and AI Enablement as Caruso scales.

About Caruso

Caruso is at the forefront of transforming the private markets with our AI-native fund administration platform. Our mission is to replace outdated systems with innovative software and integrated services, making life easier for fund managers and enhancing investor experiences. Join us as we continue to grow and revolutionize the industry.

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