Chief Operating Officer at Caruso | Sydney

Caruso builds AI-driven fund administration software for private markets. Our platform replaces outdated, manual processes with integrated technology and services, helping fund managers save time, impress investors, and grow assets under management. Since launching just over two years ago, Caruso has grown rapidly. We now manage over $80 billion in assets, support more than 900 funds, and serve over 80,000 investors. After completing our Series A funding, we are scaling our global operations and looking for driven leaders to join our team. Learn more about Caruso at getcaruso.com. Role Overview The Chief Operating Officer will partner with the CEO to build Caruso’s operational foundation as we expand worldwide. This executive role joins the leadership team alongside the CTO, CFO, and future C-level hires. The COO will help shape the company’s growth and bring AI to an industry still dominated by spreadsheets and manual work. The scope of this position will grow as Caruso does. In the first phase, the COO leads a small operations team, oversees People & Culture, and works closely with services and customer teams, often taking on cross-functional projects that lack a clear owner. Over 18 to 24 months, the role will evolve into a global COO position with broader responsibilities. Main Responsibilities Partner with the CEO: Act as the operational arm of the CEO. Manage business review cycles, OKRs, and leadership offsites. Step in on cross-functional issues that require executive attention. Lead Cross-Functional Initiatives: Tackle complex challenges across teams, such as implementation roadblocks, process redesigns in fund administration, and escalated client issues. Support Services and Customer Teams: Collaborate with leaders in Fund Admin Services and Client Experience. Remove obstacles, improve efficiency, and help integrate AI solutions into daily work. Establish Global Operating Rhythm: Build reporting structures, dashboards, and business review routines to support predictable operations in all regions where Caruso operates. Grow and Manage Teams: Lead and expand operational areas including People & Culture, Legal, Risk and Governance, Business Operations, and AI Enablement as Caruso scales.

Caruso is revolutionizing the fund administration landscape with its AI-native platform tailored specifically for private markets. By replacing outdated systems with cutting-edge software and integrated services, we empower fund managers to optimize their operations, enhance investor experiences, and significantly increase their Assets Under Management (AUM).Since our inception just over two years ago, Caruso has rapidly amassed over $50 billion in assets, supporting more than 500 funds and 75,000 investors on our platform. Our remarkable growth of 4× year-on-year is fueled by dedicated investors as we expand our footprint across Australasia and the United States.Role OverviewAs an Implementation Consultant, you will be at the forefront of orchestrating end-to-end implementations of the Caruso platform for fund managers operating within private credit, real estate, and various sectors of private markets.This role transcends standard onboarding procedures. You will engage deeply with each client to understand their fund operations, distill requirements into streamlined system workflows, and execute implementations that foster genuine operational transformation and sustained adoption.You will navigate the intersection of fund operations, platform configuration, and execution delivery, collaborating with fund managers, CFOs, and back-office teams to modernize legacy processes and effectively bring the Caruso platform to life.

Join Caruso, the cutting-edge AI-native fund administration platform revolutionizing private markets. At Caruso, we are committed to replacing outdated systems with innovative software and integrated services that empower fund managers to optimize their time, impress their investors, and expand their assets under management (AUM).In just over two years, Caruso has achieved remarkable growth, managing over $50 billion in assets, supporting more than 500 funds, and serving over 75,000 investors on our platform. Our exponential growth trajectory of 4x year-on-year is fueled by dedicated investors, enabling us to rapidly expand across Australasia and the United States.Discover more about us at getcaruso.com.The OpportunityAs we continue to grow, our Fund Admin Services team is looking to hire an Investor Response Specialist. This essential role will serve as the primary point of contact for investors and financial advisers associated with our client funds. You will ensure that every inquiry is addressed with precision, speed, and professionalism.This client-facing position is pivotal to Caruso's investor services operations. You will handle incoming queries, prioritize requests, and ensure that communication standards remain exceptional, distinguishing Caruso from traditional fund administrators. You will report directly to the Head of Investor Experience and collaborate closely with the transactions and operations team.Key Responsibilities:Provide prompt, clear, and professional responses to investor and adviser inquiries via email and other communication channels.Triage incoming requests, resolving straightforward queries directly and directing complex matters to the appropriate internal teams with comprehensive context.Maintain the investor communications queue, ensuring it is accurate, up-to-date, and prioritized effectively.Develop a thorough understanding of the funds and investor structures you support, enabling you to address inquiries confidently.Assist with investor correspondence, including distribution notices, statement requests, and general updates about funds.Facilitate the onboarding process for new investors by coordinating documentation and addressing application queries.Identify recurring themes in inquiries and communicate them to the team to enhance processes and investor communications.Collaborate with the transactions and operations team to ensure seamless transitions and a consistent investor experience.

Caruso is an innovative AI-native fund administration platform tailored for private markets. Our mission is to modernize legacy systems with cutting-edge software and seamless integrated services, empowering fund managers to streamline operations, impress investors, and enhance Assets Under Management (AUM).In just over two years since our inception, Caruso has achieved remarkable growth, managing over $50 billion in assets, hosting 500+ funds, and serving more than 75,000 investors on our platform. Our year-on-year growth rate of 4× is supported by dedicated investors, as we expand rapidly across Australasia and the United States.Position OverviewWe are seeking a meticulous and proactive Registry Officer to become an integral part of our dynamic team in Sydney. In this pivotal role, you will oversee investor onboarding, maintain registry integrity, and execute capital activities for a diverse portfolio of private market funds.This hands-on position is essential to our operations, ensuring investor records are accurate, compliant, and current. You will collaborate closely with the fund accounting, legal, and implementation teams, all while leveraging our advanced, AI-native platform designed to automate routine tasks.Key Responsibilities:Investor Onboarding & AML/KYCThoroughly review and validate investor onboarding documentation, including AML/KYC requirements, in accordance with regulatory standards and fund-specific guidelines for AU/NZ jurisdictions.Investor Registry ManagementEnsure the accuracy of investor registers by updating personal or company information, tax residency, banking instructions, and reporting preferences.Capital Activity ProcessingFacilitate the complete process of capital calls, distributions, transfers, and unit issues/redemptions, including preparing investor notifications and updating registry records accordingly.Communications & ReportingCreate and distribute investor correspondence, including transaction notices, holding statements, confirmations, and other ad hoc communications to ensure a premium investor experience.Compliance & ControlsMaintain compliance with AML/CTF laws, FATCA/CRS requirements, and trust deed or PDS specifications. Assist with audits and compliance reviews as necessary.Workflow ManagementMonitor tasks and workflows using internal tools and systems, proactively addressing delays or exceptions and collaborating with other teams to resolve outstanding items efficiently.Process OptimizationContinuously seek opportunities to enhance processes for improved efficiency and effectiveness.

Caruso is an innovative SaaS platform specifically designed for fund managers, empowering them to scale complex investment operations effectively. Our cutting-edge technology integrates investor onboarding, capital raising, compliance, fund administration, and automation, all enhanced by expert oversight and AI-driven functionalities.In just over two years, we've successfully managed over $30 billion in assets, partnering with 400 funds and engaging over 30,000 investors. Supported by leading institutions, we are rapidly expanding across the Asia-Pacific region, the United States, and beyond, as Caruso sets the standard for modern fund management systems.To learn more, visit getcaruso.com.Role SummaryAs Caruso continues to grow, we are establishing a dedicated Customer Success function that focuses on proactive account management, distinct from daily support operations. This position is specifically for a Customer Success Manager focusing on the Australian market.Your key responsibility will be to manage a portfolio of clients post-implementation, driving deep adoption, retention, account health, and long-term success. You will serve as the primary relationship owner for your accounts, conducting structured engagement cadences, leading business reviews, and ensuring clients derive ongoing value from our platform.This role emphasizes account management and client success, with reactive support delegated to a dedicated support team, allowing you to concentrate on what truly matters: fostering trusted relationships and achieving impactful outcomes.This position is ideal for individuals who thrive on cultivating long-term partnerships, possess a commercial mindset, and excel in strategic operations.What You'll Do:Manage a portfolio of clients post go-live, focusing on adoption, retention, and long-term success.Combine proactive customer success efforts with responsive client support — owning both the relationship and operational queue.Develop trusted relationships with key stakeholders and execute consistent client engagement activities (check-ins, training sessions, business reviews).Continuously monitor customer health and usage metrics, identifying potential risks early and implementing strategies to enhance outcomes.Collaborate closely with Sales and Implementation teams to ensure smooth handovers and an exceptional ongoing client experience.Serve as an internal advocate for client needs, relaying insights to Product and Engineering teams to minimize friction and enhance the platform.Identify opportunities for deeper adoption and account growth, contributing to expansion discussions when appropriate.

Join Canva as the Chief Marketing Officer, where you will lead dynamic marketing strategies and drive the company's vision forward. As part of our executive team, you will oversee marketing operations, brand management, and customer engagement initiatives, ensuring that Canva continues to be a leader in the design space.This is an incredible opportunity to shape the future of how we communicate and connect with our users globally.

Xero is hiring an Executive Assistant to support the Chief Legal Officer in the Sydney office at 45 Clarence St. This position plays a central role within the Risk, Ethics, Advocacy & Legal (REAL) team, providing executive support and helping to ensure leadership forums and communication channels run smoothly. Role overview This Executive Assistant position involves more than traditional administrative tasks. The role coordinates board operations, supports strategic planning cycles, and acts as a key contact for a range of stakeholders. By managing these responsibilities, the Executive Assistant enables the CLO and leadership team to focus on critical projects while maintaining steady operations and communication. Collaboration and team environment The role connects with a network of executive assistants and operational specialists who value transparency and teamwork. Close collaboration with the Head of Operations is a regular part of the job, helping leadership teams stay organized and supporting the global REAL team through clear communication and shared processes. Key responsibilities Plan and manage communications for the Chief Legal Officer, including drafting messages to keep the team informed and engaged. Oversee all aspects of leadership meetings and offsites, from setting agendas to handling logistics and tracking follow-up actions. Provide support for board operations, including managing board papers and coordinating with board members. Assist with strategic planning cycles and take part in internal learning and development projects, depending on interests and skills. Workplace flexibility Xero offers a hybrid work model that blends remote work with scheduled office days. This approach helps build team connection and supports a strong workplace culture. Requirements Extensive experience supporting senior executives in complex, knowledge-based organizations. Professional maturity and resilience, with the ability to remain composed in changing situations. Strong initiative and a proactive approach to anticipating the needs of senior leadership.

Join Ofload: Transforming FreightTechThe freight industry in Australia, valued at $66 billion, is ripe for innovation. Unfortunately, it remains bogged down by inefficiencies, with 30% of trucks operating empty and a lack of transparency across networks. At Ofload, we are dedicated to revolutionizing this sector by harnessing technology and data to enhance connectivity between our esteemed clients and agile transport operators. Our mission is to minimize empty truck miles, bolster visibility, and streamline supply chains, creating a greener and more efficient freight ecosystem that benefits both businesses and the environment.This is more than just logistics; it's FreightTech—a dynamic evolution of an industry that is fundamental to our economy and daily lives.Why Choose Ofload?Becoming part of Ofload means joining a fast-growing scale-up where your contributions matter. Our team is composed of driven, ambitious individuals who are committed to challenging the norm and making a significant impact. We believe in open communication and collaborative growth.With over $100M secured from top-tier investors—who have backed renowned companies like Canva, Revolut, and HelloFresh—we have garnered accolades for our innovative approach and outstanding culture:Ranked #1: Deloitte Climate and Sustainability Award 2024 for our groundbreaking Carbon Analytics PlatformRanked #2: AFR BOSS Best Places to Work 2024 in Transport and ConstructionFeatured in the AFR BOSS Fast100 List 2025 with the second-highest revenueRecognized in Deloitte Fast50 for three consecutive yearsListed in AFR FastStarters for three consecutive yearsAt Ofload, we blend the nimbleness of a tech startup with the crucial task of addressing a major real-world challenge. If you are ready to join a visionary team poised to redefine the freight landscape, we encourage you to apply.Role Overview:As the Chief of Staff, you will collaborate closely with the CEO & Founder to align priorities with actionable strategies. Your focus will be to enhance clarity, momentum, and execution of critical business initiatives.In this pivotal role, you will spearhead transformative, cross-departmental projects that propel the company forward—from steering strategic initiatives to refining the operational dynamics within the leadership team. You will be instrumental in connecting teams, harmonizing priorities, and ensuring that essential tasks are completed efficiently as Ofload scales.

Job OverviewAs the Office Manager at MOOMOO Australia, you will play a pivotal role in ensuring the seamless operation of our offices in Sydney. This multifaceted position involves overseeing administrative tasks, managing procurement, and facilitating employee events and welfare programs. Your primary goal will be to foster a collaborative, efficient, and organized work environment that enhances both business operations and employee satisfaction.Key DutiesSupervise daily office operations across two floors, ensuring high standards of maintenance, safety, and functionality.Plan and coordinate company-wide employee events biannually to encourage engagement and team spirit.Organize and facilitate internal activities that promote workplace collaboration and a positive culture.Administer and manage employee welfare initiatives, including insurance, gym memberships, and other upcoming benefits programs.Oversee the procurement of office supplies and equipment, including purchasing, allocation, and inventory management across both office floors.Process office operation-related payments and checks, ensuring precision and adherence to company policies.Arrange business travel logistics, including flight and accommodation bookings for employees and management.Review and authorize payment and reimbursement requests in line with established financial approval processes.QualificationsBachelor’s degree in Business Administration, Management, or a related field.A minimum of 3 years’ experience in office management, administrative operations, or facilities coordination.Demonstrated ability to manage multi-floor or multi-site office environments effectively.Exceptional organizational, communication, and problem-solving abilities.Proficiency in Microsoft Office Suite and familiarity with procurement or expense management systems.Knowledge of Australian workplace facilities management is advantageous.Work EnvironmentThis role requires your presence on-site at our Sydney office to oversee operations, coordinate events, and ensure smooth daily functioning across multiple floors.

Who We Are:Geotab® is a leading global innovator in IoT and connected transportation, proudly certified as a “Great Place to Work™.” Our diverse and talented team collaborates to empower businesses to thrive while enhancing community safety and sustainability.We are at the forefront of advancing security by connecting commercial vehicles to the internet, offering web-based analytics that enable our customers to optimize fleet management. With our open platform and the Geotab Marketplace®, we provide a plethora of third-party solutions that help businesses, big and small, automate their operations by integrating vehicle data with their data assets. Processing billions of data points daily, Geotab utilizes data analytics and machine learning to enhance productivity, reduce fuel consumption, improve driver safety, and ensure compliance with regulatory standards.As we expand our team, we are seeking passionate individuals who are willing to think outside the box and make a meaningful impact. Our dynamic work environment is fast-paced and constantly evolving. Geotabbers embrace challenges and are open to taking on new responsibilities that may extend beyond the initial job description. Join us for a rewarding career filled with opportunities for innovation, competitive benefits, and a fun, inclusive culture. Discover your full potential at Geotab. To gain insight into life as a Geotabber, explore our blog and follow us on Instagram. Join our talent network to stay updated on job opportunities.

Role Overview Navitas is seeking a Marketing Officer based in Sydney to help shape and deliver marketing strategies across Sydney and Melbourne. This role focuses on developing campaigns that build brand awareness and connect with a wide range of stakeholders. What You Will Do Create and execute marketing campaigns to support business goals Work to strengthen Navitas’ brand presence in the education sector Engage with internal teams and external partners to ensure campaigns reach key audiences Contribute to projects aimed at supporting student success and growth Impact This position supports the expansion of Navitas’ educational services and helps improve outcomes for students in both Sydney and Melbourne.

About Legora Legora works directly with legal professionals to develop solutions tailored to the realities of modern legal work. Our AI-driven workspace helps legal experts ask better questions, extract insights, and streamline complex processes. We partner with top firms to create workflows that make a real difference, from analyzing large volumes of documents quickly to building practical tools for legal teams. Firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters trust Legora in over 40 countries. We focus on steady growth, frequent product releases, and thoughtful scaling to meet ambitious goals. Collaboration and technology are at the heart of our work, empowering lawyers to achieve their best. Joining Legora means working with people who set high standards and believe in building from the ground up. The team values hands-on contributions and welcomes those ready to help shape the future of legal technology. Workplace Lead – Sydney Role Overview The Workplace Lead will manage daily office operations at Legora’s Sydney location. This role ensures the office remains organized, welcoming, and efficient. Key tasks include supporting daily operations, coordinating with vendors and internal teams, and improving systems that keep the office running smoothly. This is a hands-on position suited to someone who enjoys practical problem-solving and appreciates established routines. The Workplace Lead works closely with IT, Security, People, and Finance, acting as the main contact for workplace questions, office procedures, and task execution.

At Objective, we are dedicated to developing innovative software solutions that truly make a difference. With a talented team of over 400 professionals across Australia, New Zealand, and the United Kingdom, we are proud to be a leading provider of SaaS solutions tailored for government entities. Our focus lies in creating information and process governance solutions that are user-friendly, empowering organizations to effectively navigate their digital transformation journey. We are currently seeking a motivated and detail-oriented Accounts Payable Officer to become a vital part of our Finance team in our North Sydney office. In this role, you will take ownership of the complete accounts payable process, reporting directly to the Finance Manager. You will play a key role in driving efficiency and accuracy in handling APAC region transactions and reconciliations. This position offers a fantastic opportunity for individuals looking to build a long-term career with a stable, Australian-owned SaaS organization.

About Heidi Health:At Heidi, we are dedicated to revolutionizing the healthcare experience, aiming to reduce the time required to provide exceptional care.Our vision for 2050 is to empower every clinician with AI tools that alleviate administrative tasks while enhancing the quality and accessibility of patient care worldwide.Created by clinicians for clinicians, our team is an inspiring mix of innovators, builders, scientists, healthcare professionals, mathematicians, designers, and creative thinkers.In just six months, we accomplish what others take four years to achieve. Last year alone, our platform facilitated 20 million patient consultations, and we are currently managing over 1 million consultations weekly.With a recent funding round of $16.6 million from top venture capital firms, we are poised for significant global expansion, targeting the US, Canada, UK, and Europe. We need talented individuals like you to help us on this journey.The Opportunity:We are looking for Clinical Template Officers to join our Medical Knowledge Team, collaborating closely with our regional Customer Success teams to assist clinicians utilizing our clinical AI solutions.Your Responsibilities:Leverage your clinical expertise to evaluate clinical documents provided by users, transforming them into customizable, high-quality templates compatible with the Heidi platform.Work alongside the Customer Success, Go-To-Market, and Medical Knowledge teams to identify clinical needs of new users and create templates during onboarding.Engage in training and educational initiatives to enhance user knowledge of our templates.Gain a thorough understanding of the Heidi platform and how it integrates into our clients' clinical workflows.Collaborate with existing users to optimize and refine their templates, ensuring they meet desired outcomes.Deliver outstanding customer support by promptly addressing inquiries and resolving issues.Familiarize yourself with various AI and software tools to enhance your efficiency.

Join Accor Hotels as a Front Office Supervisor and be a part of a dynamic team dedicated to providing exceptional guest experiences. In this role, you will oversee daily front office operations, manage staff, and ensure high standards of service are maintained. If you are passionate about hospitality and thrive in a fast-paced environment, we want to hear from you!

ShipBob is looking for an Operations Support Manager in Sydney to help shape daily operations and support merchant success. This position offers the chance to make a direct impact by solving real challenges and contributing to the company’s growth. Key focus areas Ownership mindset: The role centers on taking initiative, learning continuously, and finding new ways to improve processes. Contributions here will influence outcomes for ShipBob, its clients, and your own development. Collaboration: Working closely with colleagues and approachable leaders, you’ll be part of a team that values open feedback and mutual support. ShipBob encourages an inclusive culture where everyone is empowered to participate and share ideas. What you will do This role involves tackling operational challenges, developing practical solutions, and driving projects that support both company and merchant growth. Expect to work in a transparent environment where your input is valued and your efforts have visible results.

At Jump Trading Group, we are dedicated to achieving excellence in research and innovation. We harness the talents of exceptional individuals in Mathematics, Physics, and Computer Science to explore scientific boundaries, push beyond them, and apply groundbreaking research to the global financial markets. Our distinctive culture thrives on continuous innovation, requiring fearlessness, creativity, intellectual honesty, and a competitive spirit. We believe in collective success and unlocking individual talents through collaboration and mutual respect. At Jump, our research outcomes contribute to more than just superior risk-adjusted returns—we develop, design, and implement technologies that transform our world, support startups across various industries, and collaborate with leading global research organizations and universities to tackle pressing challenges.The Tech Services Office Support Technician will play a crucial role in maintaining Jump’s Infrastructure, ensuring operational stability, integrity, and efficiency through automation. This position offers the chance to engage with cutting-edge global infrastructure while collaborating closely with local teams in our rapidly growing office. The ideal candidate will thrive in a fully automated, agile environment and continuously seek improvement opportunities. Prepare for daily challenges in Jump's fast-paced, innovative, and diverse workplace.

Join our dynamic team at myNRMA as a Payroll Officer, where you will play a crucial role in managing and processing payroll for our dedicated workforce. You will ensure accuracy and compliance while providing exceptional support to our employees regarding payroll inquiries.In this position, you will handle payroll calculations, maintain payroll records, and assist with audits. Your attention to detail and ability to work with various stakeholders will be key to your success.

Join TMGM, a leader in online trading and investment services, and the proud Official Regional Online Forex and Trading Partner of Chelsea FC in the Asia Pacific! With a vast global footprint across three continents, we have established ourselves as a reputable CFD trading provider. Our commitment to regulatory compliance, technological advancement, and exceptional customer service sets us apart in the industry.At TMGM, we aim to provide not just a trading platform, but a comprehensive suite of tools designed to empower our clients with optimal trading conditions. Our innovative platforms and ongoing research and development initiatives ensure that your trading experience is outstanding, equipping you to navigate the dynamic financial landscape effectively.About the RoleThe Sales Operations Team is seeking an enthusiastic and detail-oriented individual to assist with daily operational and coordination tasks. This role focuses on facilitating process execution, maintaining accurate internal records, and collaborating with various teams to ensure seamless daily operations. The ideal candidate will thrive in a structured and process-driven environment and contribute significantly to our operational efficiency.ResponsibilitiesSupport day-to-day operational processes, ensuring accuracy and timely completion of tasks.Assist with access setup, updates, and related maintenance tasks following established procedures.Coordinate with relevant teams to gather and verify necessary information for ongoing processes.Maintain and update internal trackers, records, and guidelines.Support routine operational tasks, including data preparation and basic checks.Provide administrative support for ad hoc tasks assigned by the team.

About the Role Accor Hotels in Sydney is looking for a Front Office All Rounder to join the team. This position plays a key part in shaping the guest experience from the moment visitors arrive. What You Will Do Welcome guests at reception and assist with check-in and check-out Handle guest inquiries and provide information about the hotel and local area Support concierge services, including luggage assistance and arranging transport Carry out administrative tasks to keep front office operations running smoothly Who We’re Looking For Friendly and proactive approach to guest service Comfortable multitasking across reception, concierge, and admin duties Positive attitude and ability to stay composed during busy periods This is an on-site role based in Sydney. Join a team that values genuine hospitality and teamwork.