About the job
Aspire Software is hiring a Chief Operating Officer (COO) to lead operations for one of its software business units. This position is fully remote and open to candidates based in Canada.
As COO, the focus is on operational and commercial leadership within a rapidly growing software vertical. The role involves shaping and executing a strategic plan that spans sales and marketing, customer support, and professional services. Success depends on an AI-forward mindset and the ability to align operational strategies with Aspire’s growth objectives.
Key responsibilities
- Develop and implement an AI strategy for non-R&D departments
- Set and drive long-term, annual, and quarterly financial and non-financial targets
- Communicate a clear vision for growth, revenue, profitability, and customer care
- Engage directly in daily operations, including sales performance, opportunity management, forecasting, resource allocation, customer support, and project delivery
Sales and marketing leadership
- Lead revenue growth initiatives by identifying new opportunities and executing strategies for cross-selling and market expansion
- Establish sales operations and infrastructure to support scaling and maintain process discipline
- Oversee competitive intelligence programs to inform feature and product development
- Improve use of CRM and internal tools to enhance forecasting, set targets, and deliver insights to the executive team and board
- Create and track KPIs for the sales team, such as CAC/LTV, and develop dashboards and reporting to monitor NRR and MRR trends
- Work with sales leaders to set quotas, budgets, compensation plans, and pricing strategies
- Manage key relationships with large accounts
- Represent Aspire Software at trade shows and industry panels
Aspire Software is part of Valsoft Corp and manages a broad portfolio of software companies. The group delivers mission-critical solutions across multiple industries, focusing on growth through reinvestment and a decentralized operating model. Aspire emphasizes industry best practices and operational excellence as it scales its businesses.

