Chief of Staff at Casca | San Francisco

Why Choose Casca?At Casca, we're pioneering the future of banking by developing Artificial General Intelligence (AGI) that transforms outdated legacy systems into advanced AI-driven technology. Our mission is to automate 90% of the manual labor previously required in banking, making operations more efficient and effective.Your Role and Responsibilities:Role Distribution: 70% Coding | 30% Collaboration & MentorshipLead with Purpose: Spearhead architectural decisions that ensure long-term stability while keeping pace with our rapidly evolving banking platform. You'll identify essential pathways and make critical technical decisions to enhance overall efficiency.Code and Inspire: Dedicate approximately 70% of your time to writing high-quality code and 30% to aligning technical strategies. Your contributions will help unblock and empower the broader team.Execute Effectively: Direct the development of sophisticated initiatives by breaking down tasks and optimizing workflows for maximum productivity. You will ensure that features are deployed swiftly without unnecessary delays.Enhance Team Performance: Elevate your skills and vision by fostering the growth of your colleagues. You will mentor team members, exemplifying best practices in engineering and helping others unlock their potential.Value Optimization: Utilize your strong pattern recognition to create SaaS applications that strike the right balance between complexity, quality, and delivery speed, focusing on customer needs.Uphold High Standards: Lead efforts to refine controls and communication strategies, enhancing predictability and system reliability. Use data-driven approaches to prioritize impactful work.Our Technology Stack: TypeScript, React, NextJS, Postgres with Prisma, Python, AWS.

Why Choose Casca?At Casca, we are pioneering the development of Artificial General Intelligence (AGI) specifically tailored for the banking sector. Our goal is to transform outdated legacy systems with cutting-edge AI technology that automates up to 90% of the manual tasks previously performed by humans.Discover Your OpportunityIf you are passionate about leveraging AI to innovate in the fintech space and thrive in a dynamic startup atmosphere, we want to connect with you. We are continuously on the lookout for extraordinary talent to join our mission in reshaping the $7 trillion lending industry. Share your resume with us and explain how you can contribute to redefining the future of banking. We will help identify the ideal role for you.What We Offer:Impact & Ownership: An exclusive chance to influence the banking landscape through AI, managing product initiatives from inception to completion.Collaborative Work Environment: Join a skilled and enthusiastic team dedicated to continual growth and knowledge exchange.Attractive Compensation Package: Competitive salary, comprehensive benefits, and potential equity in a rapidly expanding startup.Professional Development: Access to mentorship and resources to enhance your skill set, influence our strategies, and accelerate your career trajectory.Innovative Culture: We foster an environment that encourages experimentation, learning from setbacks, and pushing the envelope in fintech.As an early-stage company at the forefront of AI innovation, we work with exceptional intensity and dedication. While work schedules may vary depending on role and team, many weeks will require added focus, flexibility, and time, especially during significant launches and impactful sprints. We seek individuals who are aligned with and can commit to these expectations.

Join Casca as a Product Manager!At Casca, we are revolutionizing the banking industry by developing Artificial General Intelligence (AGI) solutions. Our mission is to replace outdated legacy systems with cutting-edge AI technology that automates up to 90% of the manual tasks traditionally performed by humans.In this role, you will take full ownership of a product vertical, collaborating with our engineering team and banking clients to transform intricate lending workflows into streamlined, AI-driven experiences. Your decisions will directly influence our product development and direction.While demand is high, our challenge lies in delivering innovative solutions swiftly. We seek individuals capable of tackling significant challenges, engaging with sophisticated clients, and accelerating our delivery processes.Your ResponsibilitiesStrategize Product Development: Define the product roadmap by making critical prioritization decisions based on customer feedback, business impact, and technical feasibility.Engage with Clients: Spend time with banking customers to comprehend their workflows, identify pain points, and navigate regulatory environments, ensuring our products provide real solutions.Collaborate with Engineers: Work closely with the engineering team to balance speed, quality, and scope while gaining insights into technical complexities.Manage the Product Lifecycle: Oversee all stages including requirements gathering, development, quality assurance, rollout, and iteration, with a focus on measuring success and addressing shortcomings.Adapt Quickly: Handle multiple priorities, make informed decisions with limited information, and pivot as necessary based on new insights.QualificationsMinimum of 4 years of experience in product management within fast-paced, technology-centric environments, with a preference for candidates with startup experience.Proven track record of successfully launching customer-centric products that resonate with users.Strong analytical capabilities, utilizing data to inform decisions rather than retroactively justify them.Exceptional verbal and written communication skills, able to convey complex concepts in an understandable manner.Familiarity with AI/ML products, financial services, or enterprise software is a plus.What You Can ExpectOwnership & Impact: A unique opportunity to influence the future of banking through AI and lead product initiatives from conception to execution.Collaborative Culture: Join a dedicated and talented team that values creativity and teamwork.

Casca is building the future of banking in San Francisco, using Artificial General Intelligence (AGI) to automate and modernize core operations. The company’s mission centers on replacing outdated legacy systems with AI-driven solutions that dramatically reduce manual work for banks. Role overview The Director of Customer Support will build and lead Casca’s support organization from the ground up. This leadership role shapes every aspect of the customer support function: setting standards for client interactions, designing scalable systems, and ensuring that every banker using Casca’s platform receives responsive, knowledgeable service. The position reports directly to the COO and works closely with Product, Engineering, and Implementation teams to turn customer feedback into product improvements. Casca’s clients include loan officers, credit analysts, and banking executives at major financial institutions. They depend on the platform to replace essential systems, so reliable, high-quality support is critical to their success and to Casca’s reputation. What you will do Design and launch the customer support function, including team structure, tools, service level agreements, escalation processes, and a knowledge base. Recruit, train, and lead a high-performing support team as Casca’s client base grows from dozens to hundreds of banks. Oversee the full customer support experience across channels such as email, chat, phone, and in-product messaging. Develop and track key metrics (CSAT, first response time, resolution time, ticket deflection) to drive improvements. Personally handle complex escalations and VIP client issues, especially in the early stages. Create self-service resources like a help center, FAQs, and in-app guidance to empower customers and reduce ticket volume. Build expertise in commercial lending, SBA programs, and banking operations to provide consultative support. Assess and implement scalable support tools, including helpdesk software, chatbots, and AI-assisted triage. What makes this role unique This position is responsible for architecting automated workflows and communication systems that deliver fast, consistent, and high-quality support without growing the team at the same rate as the client base. As an AI company, Casca expects its support function to reflect the same principles of automation and intelligence that drive its products.

Casca seeks a Quality Engineer based in San Francisco to help ensure strong product quality. This position works with teams across the company to shape and maintain quality assurance processes. Day-to-day work centers on detailed product testing and supporting ongoing improvements to both products and workflows. Key responsibilities Work with cross-functional teams to develop and refine quality assurance methods Carry out thorough testing of products Assist in efforts to enhance quality and customer satisfaction over time What we value Dedication to maintaining high standards in product quality Commitment to continuous improvement Strong teamwork and clear communication

Are you looking to become a part of a dynamic and forward-thinking company? If you are enthusiastic about technology and innovation but don’t see a current opening that fits your profile, we encourage you to apply here! We are always on the lookout for talented individuals who can contribute to our mission.

Join the Activation Team at Pinterest as a Staff Software Engineer, where you will play a critical role in shaping our user engagement strategies. You will work on innovative projects that enhance user experiences and drive growth through the development of cutting-edge features.

Why Choose Casca?At Casca, we are pioneering Artificial General Intelligence (AGI) for the banking sector. Our mission is to modernize outdated legacy systems with innovative AI technologies that can automate up to 90% of traditional manual tasks.Our Vision Casca was established by a team of seasoned Banking IT professionals and AI scholars from prestigious institutions like Stanford University, Georgia Tech, and Goldman Sachs. We are committed to transforming the $7 trillion lending industry with Generative AI systems, effectively rendering traditional lending software obsolete.This is an exciting opportunity to spearhead the digital transformation of America’s largest financial institutions. You will play a crucial role in connecting state-of-the-art AI advancements with conventional banking operations, streamlining loan processes from months to mere minutes. Join us in crafting an extraordinary future where deployment is the catalyst for industry-wide change.Your Responsibilities:Revolutionize Banking Operations with AIImplement Casca's AI-driven loan origination platform at Tier 1 banks, leading the charge in transforming legacy systems within months.Translate advanced AI functionalities into practical bank workflows, ensuring alignment with compliance, operations, and IT requirements.Collaborate closely with our forward-deployed team to ensure technical delivery, including environment setup, core banking integrations, API specifications, and data mapping.Work directly with engineering to influence the evolution of our platform based on insights gained from client deployments.Develop the Deployment FrameworkCreate a unique deployment methodology that scales across all banks we onboard, rather than merely following existing protocols.Facilitate cross-functional collaboration across engineering, compliance, legal, and bank leadership.Identify risks early, eliminate obstacles swiftly, and maintain momentum in complex multi-stakeholder projects.Be the AuthorityEngage with C-suite executives, providing expert insights that drive decision-making processes.

About GridwareGridware is an innovative technology firm based in San Francisco, committed to safeguarding and optimizing the electrical grid. We have pioneered a revolutionary grid management approach known as Active Grid Response (AGR), which emphasizes the monitoring of electrical, physical, and environmental factors that influence grid reliability and safety. Our cutting-edge AGR platform leverages high-precision sensors to identify potential issues early, facilitating proactive maintenance and fault prevention. This holistic strategy aids in enhancing safety, minimizing outages, and ensuring the grid operates with maximum efficiency. Gridware is supported by prominent climate-tech and Silicon Valley investors. For further details, please visit www.Gridware.io.Role OverviewWe are looking for a talented Staff Software Engineer to act as a pivotal technical force within our team, enhancing the overall software engineering capabilities through architectural innovation, mentorship, and fostering a culture of excellence. In this role, you will design and develop the essential software systems that drive Gridware's platform. This encompasses everything from backend services that oversee our distributed network of devices to the front-end interfaces that visualize grid health, fleet diagnostics, and real-time field events.Your responsibilities will span the entire technology stack, building and scaling systems that integrate hardware, firmware, and cloud infrastructure to enable dependable communication, fleet visibility, and expedited decision-making. This position offers significant ownership and impact, allowing you to influence how our technology supports and protects critical infrastructure at scale.

About BroccoliBroccoli is revolutionizing the $500 billion home services industry by developing an AI operating system designed to empower trades businesses such as HVAC and roofing. Our intelligent AI agents handle customer interactions, manage job bookings, and ensure every lead is effectively captured.With the backing of prominent venture capital firms and a successful $27 million Series A funding round, we are on an aggressive growth trajectory. Collaborating with top private equity-backed home service platforms, we anticipate expanding our team fivefold by 2026, presenting a unique opportunity to join us early and make a significant impact.Why Join Broccoli?As a Staff Engineer, you will be instrumental in establishing the technical backbone of Broccoli AI. Your responsibilities will include ownership of critical systems, influencing architectural decisions, and shaping our development and deployment processes on a large scale.Immediate Impact: Your contributions will directly enhance production systems, benefiting hundreds of customers.Category Creation: Play a pivotal role in defining a new category of AI-powered workforce within an expansive market.Speed & Ownership: Enjoy the advantages of a small team with rapid feedback loops and substantial decision-making authority.Founder Collaboration: Partner closely with experienced founders to drive product and technical vision.What You’ll DoDesign, develop, and scale backend systems and internal tools for our AI agent platform.Take ownership of essential APIs and integrations, including systems like ServiceTitan.Lead complex features from initial design through to production deployment.Enhance real-time voice capabilities, reliability, and intelligence of AI agents.Mentor fellow engineers and help implement best practices across the team.Balance speed and quality while scaling systems to accommodate live customer traffic.What We’re Looking For7+ years of experience in backend or full-stack engineering.Strong system design and architectural skills.Proven experience in deploying and maintaining production systems at scale.Ability to thrive in high-growth, ambiguous startup environments.A proactive approach with a strong execution mindset.

Join Carta's engineering team as a Staff Software Engineer, where you will play a crucial role in developing innovative solutions that enhance our platform. You will collaborate with cross-functional teams to design, implement, and maintain scalable systems, ensuring high performance and responsiveness to requests from the front-end.We're looking for a passionate engineer who thrives in a fast-paced environment and is excited about tackling complex challenges. If you are eager to contribute to cutting-edge technology and drive impactful projects, we want to hear from you!

Role overview The Staff Software Engineer position at Amplitude, Inc. is based in San Francisco, CA. This role centers on developing and enhancing software to broaden the platform’s features. Day-to-day work includes direct software development and frequent collaboration with colleagues from various teams. What you will do Design, build, and maintain scalable software applications that support the platform’s growth. Collaborate with product managers and designers to deliver features that address user needs. Mentor junior engineers and contribute to their technical and professional development. Review code and help improve engineering practices throughout the team. Stay current with emerging technologies and industry trends to guide technical choices.

About Our TeamThe GTM (Go-To-Market) Innovation team is a dynamic and innovative group dedicated to transforming customer engagement through cutting-edge applications of our technology. As a vital internal incubator, we enhance the effectiveness of Sales, Technical Success, Enablement, and Revenue Operations by deploying our technology on a large scale. Our mission is to enrich real-world interactions by reshaping customer conversations, learning from each exchange, and discovering new ways to demonstrate the value of our technology.About the RoleWe are seeking talented backend software engineers with a product-oriented mindset to join our GTM Innovation team. In this role, you will play a crucial part in helping OpenAI engage with the world at scale. You will collaborate closely with go-to-market teams to understand their workflows, identify opportunities for improvement, and develop innovative solutions utilizing OpenAI’s API platform.Your agility in moving from prototype to production will be essential, as your contributions will directly influence how customers interact with our technology in real-world settings. This role is perfect for engineers looking to engage directly with users, take ownership of end-to-end outcomes, and pioneer new categories of enterprise software.Key Responsibilities:Develop impactful applications and tools that drive OpenAI’s go-to-market initiatives.Oversee the entire product lifecycle for GTM: prototype, iterate, deploy, and maintain.Collaborate closely with Sales, Technical Success, and Revenue Operations to identify user needs and create tailored solutions.Utilize OpenAI’s models in innovative ways to address real-world customer and internal workflow challenges.Convert insights gained from user interactions into actionable feedback for our Applied and Research teams to guide product development.Qualifications:A minimum of 4 years of experience as a software/ML/product engineer working on user-facing systems.Experience as a founder or early engineer at a startup who has built a product from the ground up is highly desirable.Proficiency in Python or JavaScript and a strong capability in building full-stack applications.Experience building or prototyping LLM-powered workflows using the OpenAI API (or similar technologies).Demonstrated initiative, quick decision-making, and a profound sense of ownership.A passion for collaborating closely with end users to deliver exceptional solutions.

About TaskRabbit:TaskRabbit is a dynamic marketplace platform that seamlessly connects individuals with skilled Taskers to manage various everyday tasks, from furniture assembly to handyman services, moving assistance, and much more.At TaskRabbit, our mission is to transform lives one task at a time. We celebrate innovation, inclusivity, and diligence. Our vibrant culture is collaborative, pragmatic, and fast-paced. We seek talented, entrepreneurial, and data-driven individuals who are passionate about enabling others to pursue what they love. In partnership with IKEA, we aim to cultivate opportunities for individuals to earn a consistent and meaningful income on their own terms, fostering lasting connections within communities globally.TaskRabbit operates in a hybrid work model with team members spread across the US and EU, consistently recognized as a Best Place to Work by Built In for 2022, 2023, and 2024 across various national and regional categories. Join us at TaskRabbit, where your contributions matter, your ideas are appreciated, and your potential can thrive!This role follows a hybrid work schedule, requiring two days in-office collaboration each week. The position can be based at our San Francisco office or our upcoming New York City office (opening March 2026). About the Role:The Demand Services Team is at the forefront of architecting the future of TaskRabbit’s service engine. Our goal is to create a scalable, event-driven ecosystem that captures client needs with unprecedented precision. This domain is dedicated to decoupling Demand from Supply and eliminating legacy constraints, empowering our platform to tackle the complex requirements of our customers.As a Staff Engineer on this team, you will not only maintain a domain system but also lay the groundwork for unlocking high-value revenue streams and allowing TaskRabbit to expand into entirely new service categories. Your efforts will significantly contribute to enhancing the everyday lives of our users by making complex home services feel effortless.Join us in our mission to improve the everyday lives of everyday people.

Join our innovative team at Crusoe as a Staff Software Engineer. In this pivotal role, you will leverage your advanced software engineering skills to design, develop, and optimize cutting-edge solutions that enhance our technology stack. Collaborate with cross-functional teams to drive projects from concept to completion, ensuring high-quality deliverables that meet user needs and business objectives.

About the TeamThe Marketing Innovation team at OpenAI operates within the Demand Generation and Marketing organization, dedicated to creating sophisticated AI-driven systems that significantly enhance revenue generation and marketing functionalities.Our focus is on developing and scaling autonomous systems that effectively engage with customers and optimize internal processes to operate seamlessly at scale. We aim to redefine marketing and revenue operations in an AI-centric environment.We tackle challenges that go beyond conventional low-code tools and automation workflows, stepping in when a native product experience and deep system integration are essential for precision, safety, and reliability.About the RoleWe are seeking innovative software engineers with a product-focused mindset to join our Marketing Innovation team.In this role, you will be responsible for designing and managing autonomous systems that interact directly with enterprise clients, prospects, and critical revenue workflows. You will collaborate closely with leaders in sales, demand generation, and marketing to understand objectives and translate these into robust production systems.Rapidly transitioning from vague problem definitions to operational software will be a key aspect of your work, where success will be measured by the impact you create: namely, revenue growth, enterprise pipeline development, and marketing efficiency.This position is perfect for engineers eager to take ownership of tangible systems, relish the challenge of building innovative products from scratch, and are excited to shape the future of AI-driven solutions and processes.Responsibilities:Develop autonomous and semi-autonomous systems that enhance revenue, pipeline, and marketing efficiency.Oversee the complete product development lifecycle, from initial prototypes to stable production systems, ensuring robust instrumentation and evaluations.Engage with the full technology stack, including API development, orchestration, data management, user interface design, and deployment.Work in tandem with marketing, demand generation, and sales teams to establish success metrics and functional specifications.Utilize OpenAI models and tools creatively, balancing trade-offs between different models, platforms, and architectures.

Why Join AngelListAt AngelList, we tackle some of the most challenging issues in venture capital and private markets. Our team is driven by precision, urgency, and a vision for the future. If you're passionate about transforming the startup funding landscape, this is your opportunity.About AngelListOur mission is to fuel innovation by enhancing the success rate of startups globally. We achieve this by creating the financial infrastructure that facilitates investment in transformative companies. AngelList stands at the intersection of venture capital and the startup ecosystem, supporting over $171 billion in assets and facilitating investments in more than 13,000 startups, including over 300 unicorns. With 57% of premier U.S. VC deals involving AngelList investors, we are ambitious in our goals.If you are excited about shaping the future of private markets, we invite you to join our journey.About the Role: As a Staff Software Engineer for our Nova platform, you will be pivotal in defining and designing our development processes. You will be responsible for establishing the domain model and architectural patterns that will guide our engineering team. If you are a catalyst who can empower a team of eight to perform like a team of twenty by establishing clear patterns, embedding engineering context into our codebase, and driving vital initiatives forward, we want to hear from you.

About UsAt Imprint, we are revolutionizing the landscape of co-branded credit cards and financial products, making them smarter, more rewarding, and fundamentally brand-centric. We collaborate with esteemed brands like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to create innovative credit programs that enhance customer loyalty, unlock savings, and stimulate growth. Our sophisticated platform integrates cutting-edge payments infrastructure, intelligent underwriting, and a seamless user experience, enabling brands to offer impactful financial products without the need to become a bank.With co-branded cards accounting for over $300 billion in annual spending in the U.S., the majority are still managed by traditional banks. Imprint stands as the modern solution: agile, technology-driven, and tailored for today’s consumers. Supported by industry leaders like Kleiner Perkins, Thrive Capital, and Khosla Ventures, we are assembling a top-tier team to redefine payment methods and empower brand growth. If you're eager to work at a fast pace, tackle complex challenges, and make a significant impact, we want to hear from you.Discover more about us on Imprint's Technology Blog.Your RoleDesign and spearhead the development of secure, reliable, and scalable backend systemsProvide technical leadership and mentorship across diverse teams and projectsSet and advocate for coding standards, architectural principles, and technical vision within the engineering organizationCollaborate closely with product, design, and engineering leadership to align technical strategy with business objectivesDrive the continuous enhancement of system performance, scalability, and reliability to accommodate rapid growth and evolving business needsLead complex, high-impact projects from inception through deployment and ongoing optimizationEnhance developer experience through advanced tooling, comprehensive observability frameworks, and improvements in platform reliabilityMentor and nurture engineers through code reviews, design discussions, and technical guidanceContribute to the technical roadmap and identify innovative opportunities

Supported by prominent Silicon Valley investors, Peregrine Technologies empowers public safety organizations, state and local governments, federal agencies, and private-sector institutions to address societal challenges with unparalleled speed and precision. Our AI-driven platform transforms fragmented and isolated data into actionable operational intelligence, quickly surfacing mission-critical information to facilitate informed and timely decisions that enhance outcomes across various contexts. Currently, Peregrine serves hundreds of customers across more than 30 states and two countries, impacting over 125 million individuals—and we are amplifying our influence as we expand into enterprise markets and internationally.Our TeamAs an engineering team, we place a strong emphasis on empathy, believing it enhances our solutions. Understanding how users interact with our product is essential, and engineers will collaborate closely onsite to grasp the diverse use cases that Peregrine addresses.We are seeking a Staff Software Engineer to join our core engineering teams. In this role, you will collaborate cross-functionally with design and product management to develop robust, scalable, and user-centric systems. Our teams confront a variety of challenges, from enabling real-time user collaboration on intricate maps to constructing high-scale backend architectures capable of processing billions of data points.We value ownership and teamwork; you will take complete responsibility for significant features and work closely with fellow engineers to ensure successful completion. We believe that humility and empathy are vital for crafting the right solutions—you will work directly with our deployment team and users as we refine our offerings to meet their needs. Creativity and perseverance will be key to executing our vision.RoleWe are looking for a Staff Software Engineer to join our expanding team, lead impactful projects, cultivate an inclusive team culture, and steer technical decision-making.This position is ideal for someone who excels in both people management and hands-on technical leadership. You will build a high-performing team, guide them through complex technical challenges, and ensure their work aligns with our business goals. The ideal candidate will effectively mentor while upholding high standards in technical execution.You will drive significant work that delivers value to our customers, from supporting emergency responders during hurricanes to de-escalating intricate organized crime situations. We are developing innovative capabilities that enable...