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Business Systems Analyst / Administrator

Forge Global, Inc.New York, New York, United States
Hybrid Full-time $122K/yr - $150K/yr

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Experience Level

Experience

Qualifications

• Strong analytical skills with the ability to gather and interpret data effectively.• Experience in configuring and managing enterprise systems, particularly ERP, CRM, and accounting tools.• Excellent communication skills for stakeholder engagement and training capabilities.• Proven ability to lead projects and manage vendor relationships successfully.• Familiarity with user acceptance testing (UAT) processes and documentation practices.

About the job


At Forge, we recognize that our team is our most valuable asset. As pioneers in technology within the private market, our mission is to create a brighter future for everyone. We embody this mission through our core values of being bold, accountable, and humble. We witness the impact of our vision daily, assisting teams behind the most significant innovations of our era, including advancements in space travel, artificial intelligence, and beyond. 

With our liquidity solutions, exclusive data and insights, custody offerings, and a dynamic marketplace, Forge aims to establish unparalleled technology infrastructure that empowers a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can liquidate their private shares, while employers can reward shareholders with pre-IPO liquidity, and both individual and institutional investors can engage in the growth of private unicorns. 

Forge's unique global marketplace meets the increasing demand from individual and institutional investors seeking exposure to private company stocks, fostering a growing network effect. 

Our capacity to offer these transformative financial solutions has sparked remarkable interest from investors, heightened demand from customers, and an urgent need to expand our team to meet the growing needs of companies, teams, and innovators alike. 


The Role: 

As a Business Systems Analyst / Administrator within the Business Systems and Insights team, you will act as a crucial link between business operations and technology. Your responsibilities will include analyzing, configuring, and maintaining our core systems to enhance efficiency, support financial workflows, and deliver strategic solutions.


Location: This role requires 2-3 days a week in-office presence in Soho, NY. 

Responsibilities: 
• Gather, analyze, and document business requirements from stakeholders across finance, operations, and product teams. 
• Translate business needs into functional specifications, system workflows, and configuration designs. 
• Configure, administer, and maintain enterprise systems (e.g., ERP, accounting, CRM, back-office tools). 
• Lead system upgrades, new implementations, and integration projects; manage vendor relationships. 
• Develop and execute test plans, including user acceptance testing (UAT), to validate system changes. 
• Train end users, create documentation (user guides, SOPs), and provide post-implementation support. 
• Monitor system performance, perform root cause analysis for issues, and proactively recommend process improvements. 

About Forge Global, Inc.

Forge Global, Inc. is at the forefront of technology innovation in the private market, committed to reshaping financial systems and making them more accessible. Our mission revolves around delivering exceptional liquidity solutions and insights that empower companies and investors alike. We pride ourselves on our culture of collaboration and our dedication to supporting the innovations of tomorrow.

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