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Business Operations Specialist

StainlessNew York Office
On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsProven experience in driving operational efficiency and strategic initiatives. Strong analytical skills with an ability to develop and track business metrics. Excellent communication and interpersonal skills, capable of building relationships across all levels of the organization. Demonstrated ability to thrive in a fast-paced startup environment. Familiarity with go-to-market strategies and product-led growth is a plus.

About the job

Join Our Team at Stainless

Stainless is an innovative tech startup that is revolutionizing the API landscape. We proudly serve leading industry names such as OpenAI, Anthropic, and Cloudflare.

With over $35 million raised from prominent investors like a16z and Sequoia, our founding team comprises seasoned professionals from prestigious companies including Stripe, Datadog, and Segment.

Located in the heart of New York City, just west of SoHo, our team of around 60 is on track to double in size within the next 9 to 12 months.

About the Position

We are seeking a dynamic Business Operations Specialist to spearhead operational excellence and facilitate growth as we transition from a ~50-person Series A company to a thriving organization of over 100 employees with a robust go-to-market engine.

This role will rapidly evolve alongside our business, allowing for significant influence and impact as you take ownership of various essential functions prior to the addition of specialized roles.

This position is based at our NYC headquarters.

Your Responsibilities

Choose your journey!

  • Operations: Drive excellence throughout the organization by managing operational cadence (QBRs, annual planning, performance reviews); identify and eliminate cross-functional bottlenecks; foster a best-in-class company culture & processes with a focus on employee engagement; design and oversee hiring strategies to attract top-tier talent.

  • Strategic Partnership: Collaborate closely with the Head of Business Operations as a trusted advisor; establish and monitor key business metrics; prepare board materials and participate in board meetings; oversee strategic product and financial planning; serve as a trusted representative in selected internal and external discussions; etc.

  • Growth & GTM: Assist in scaling a successful go-to-market engine: contribute to GTM strategy and performance metrics; work together on customer segmentation, core positioning, and pricing; connect the dots between marketing, sales, and product to achieve world-class product-led growth.

  • Special Projects: Take the lead on high-visibility initiatives that are strategically important and ensure that operations run smoothly.

Who You Are

  • You possess 3-8 years of experience, including:

    • 1-3 years in Management Consulting, Investment Banking, Private Equity, Venture Capital, or a similar field

    • 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, or as Chief of Staff.

About Stainless

Stainless is a pioneering tech startup dedicated to creating the future of APIs. We are proud to partner with industry leaders, and our impressive backing from top-tier investors underscores our commitment to innovation and excellence.

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