Business Operations Specialist

About FinixAt Finix, we are at the forefront of innovation in payment processing. Our full-stack acquirer processor empowers businesses of all sizes with modern payment solutions designed for flexibility and efficiency. By processing billions of dollars annually, we enable SaaS, marketplace, and e-commerce platforms to accept payments, manage payouts, and seamlessly onboard merchants. Our no-code, low-code, and developer-friendly tools allow businesses to get operational in hours rather than months.With over $175 million in funding, including a $75 million Series C round led by Acrew Capital and supported by industry giants like American Express Ventures and Sequoia Capital, Finix is poised for rapid growth and continued innovation.Role Overview: Finix is seeking a dedicated Compliance Operations Specialist to enhance and expand our compliance initiatives across our operations in the United States and Canada. Reporting directly to our Head of Compliance & Regulatory Counsel, you will play a pivotal role in regulatory reporting, coordinating audit responses, and implementing process improvements.As a Compliance Operations Specialist, your responsibilities will include filing Suspicious Transaction Reports (STRs) and Unusual Activity Reports (UARs), managing both bank and compliance audits, fostering sponsor bank relationships, and facilitating cross-functional compliance workflows. This position will be primarily based in San Francisco while supporting our operations across North America.

Hello, Future Homie!At Homebase, we are on a mission to empower small businesses by creating innovative solutions that make a difference. Our dynamic team is driven by empathy, urgency, and a commitment to excellence. Here, we work collaboratively to elevate each other and celebrate our collective achievements.We’re not just developing software; we’re fostering resilient teams. Are you ready to join us?Your Impact Begins HereBecome a vital member of our Trust & Safety team as a Senior Compliance Operations Specialist. In this key role, you will enhance our compliance framework and reduce operational risks. We seek a proactive professional who excels in risk management, fraud prevention, and compliance within a fast-paced fintech environment. Your expertise will be instrumental in protecting our operations and products from emerging risks and regulatory hurdles.Key Contributions in This Role:Develop and enforce comprehensive compliance and risk management policies tailored to our diverse product offerings.Collaborate with product teams to integrate compliance and risk mitigation strategies into product design and operations.Conduct in-depth investigations, document findings, and implement preventive measures.Continuously update and maintain risk management documentation to ensure compliance with regulatory and internal standards.Create and manage dashboards for real-time risk monitoring and reporting to stakeholders.Establish governance frameworks and clear escalation paths for compliance and risk-related issues.Lead initiatives across functions to address compliance and risk exposures while enhancing operational resilience.Analyze and streamline operational processes to optimize compliance and risk controls, eliminating inefficiencies.Stay informed on fintech industry trends to keep our compliance and risk prevention strategies cutting-edge. Foundation for Success - Here are the experiences and strengths that will help you thrive in this position:Proven expertise in compliance operations and risk management.Strong analytical and problem-solving skills.Excellent communication and collaboration abilities.Experience in the fintech sector is highly valued.

About DelveDelve is dedicated to transforming the compliance landscape, eliminating tedious manual tasks and creating seamless, automated partnerships. Our innovative solutions are trusted by over 450 rapidly expanding companies, including Lovable, 11x, and WisprFlow, enabling them to save countless hours while ensuring secure growth. With backing from prominent investors such as Insight Partners, General Catalyst, and Y Combinator, our team boasts a rich diversity of talent, including former founders, Olympiad medalists, and engineers from prestigious institutions like OpenAI, Stanford, MIT, and Berkeley.About the RoleIn the role of Senior GRC Specialist, you will serve as the primary advisor to our internal teams and customers. Your extensive knowledge of compliance frameworks will be key in guiding clients through their compliance journeys. You will closely collaborate with Sales, Customer Success, Product, and Engineering teams to translate compliance requirements into impactful solutions. This position is available for candidates located in the San Francisco Bay Area or those who prefer to work fully remotely from anywhere in the U.S.With a recent $32M Series A funding round, we are poised for rapid growth!Key ResponsibilitiesCustomer Advisory & Enablement: Conduct consultative calls and workshops to distill complex compliance standards such as SOC 2, ISO 27001, HIPAA, GDPR, HITRUST, FedRAMP, and FDA CFR into actionable strategies.Framework Expertise: Act as the Subject Matter Expert on various cybersecurity frameworks, addressing customer inquiries, assessing control implementations, and resolving audit challenges.Cross-Functional Collaboration: Partner closely with Product and Engineering teams to integrate audit readiness and customer insights into our platform’s core structure.Sales & Customer Success Support: Equip Sales and Customer Success teams with essential resources, including talking points and battlecards, to ensure confidence during customer interactions.Policy & Controls: Lead the development, documentation, and ongoing enhancement of our internal compliance framework as well as customer-oriented best practices.Audit Preparedness: Organize readiness assessments and manage evidence collection to guarantee that both Delve and our customers are always audit-ready.QualificationsProven experience in governance, risk management, and compliance, particularly with frameworks such as SOC 2, ISO 27001, HIPAA, and GDPR.Strong communication skills and the ability to engage effectively with clients and internal teams.Demonstrated ability to work collaboratively across different functions to achieve common goals.Experience in conducting workshops and training sessions.Bachelor's degree in a relevant field or equivalent experience.

Since its inception in 2018, Parkade has been dedicated to transforming the parking experience. Our innovative platform converts underutilized spaces into revenue-generating opportunities for apartments, offices, and more.One of the standout features that our users appreciate is our commitment to enforcing parking regulations. Nobody enjoys returning home from a late shift to find their designated parking spot occupied! We strive to prevent such scenarios by proactively monitoring parking areas, and we need your help to enhance this initiative.We are currently seeking a Field Operations Specialist to visit partner properties and ensure compliance with our parking rules. Your primary responsibility will be using our mobile enforcement app to scan license plates; our remote operations team will handle the follow-up.Key ResponsibilitiesAs the on-ground representative for our remote operations team, you will patrol a portfolio of properties located between Mountain View and San Jose, initially comprising seven locations in that area.Property Visits: Conduct independent visits to each property approximately twice a week, following a flexible schedule.Schedule Management: Each visit will take about 30 minutes to 2 hours, ideally during peak times (typically 6:00am – 9:00am or 6:00pm – 11:00pm).Digital Patrols: Utilize the Parkade app to scan license plates in both designated and non-designated spots to identify unauthorized vehicles.Violation Reporting: Document violations by capturing images of the license plate, vehicle, and parking spot, and submit them via the app for remote team review.Enforcement Actions: Follow instructions from the Ops team regarding necessary actions, which may include placing a warning notice on a vehicle or contacting a towing service.Towing Documentation: If a tow is initiated, you may be required to stay on-site to sign off for the tow truck or verify whether the vehicle has left the spot.About YouYou possess a keen eye for detail and enjoy working independently while contributing to a vital service.

Join Spring Health as a Senior Compliance Specialist in Business Resiliency, where your expertise in compliance and risk management will play a crucial role in safeguarding our operations. You will be responsible for developing and implementing compliance strategies, conducting risk assessments, and ensuring adherence to regulatory requirements. Your insights will help us maintain a resilient business model while supporting our commitment to providing exceptional mental health care.

Join Adyen as a Compliance Officer specializing in Card Networks, where you'll play a crucial role in ensuring our operations meet regulatory requirements and industry standards. You will collaborate with various teams to assess compliance risks and implement effective measures to mitigate them. Your expertise will help shape our compliance culture and enhance our reputation in the industry.

At Qualia, we take pride in revolutionizing the B2B real estate technology landscape, transforming the home buying and selling experience into a seamless, secure, and enjoyable journey. Our innovative SMB and Enterprise products connect users across the real estate ecosystem—including homebuyers, sellers, lenders, title and escrow agents, and real estate professionals—onto a unified digital closing platform, enhancing clarity and transparency in real estate transactions. Millions of consumers leverage Qualia through our business partners nationwide to successfully close on homes each year. YOUR ROLE As a key member of our team, you will contribute to the development of payment solutions designed to streamline financial transactions in real estate closings. You will play a vital role in our Compliance and Payment Operations department, managing daily payment processes, transaction oversight, and issue resolution while scaling compliant and repeatable procedures as our business expands. Collaborating with Compliance, Operations, Product, Engineering, Customer Support, and our banking partners, you will ensure all payment activities align with regulatory standards, network rules, and internal controls. Additionally, you will assist in establishing a robust Compliance and Payment Operations function in partnership with the Director of Compliance. KEY RESPONSIBILITIES Compliance & Risk Management Support our Compliance Management System (CMS) for embedded payments, focusing on governance, oversight, and operational excellence. Assist in building and managing a future team of Payment Operations Analysts. Monitor payment activities across various channels for ACH returns, transaction irregularities, and potential fraud, escalating issues as per established protocols. Address escalations related to customer onboarding, coordinating with the sponsor bank to resolve matters within SLA. Own and manage daily payment operations workflows, including exception handling, returns management, and issue tracking. Facilitate internal and external audits by collecting evidence, validating controls, and ensuring compliance with documented policies and procedures. Ensure adherence to NACHA Operating Rules, Reg E, BSA/AML requirements, consumer protection obligations, and sponsor bank standards. Resolve Level 2 and Level 3 customer complaints in collaboration with Customer Support. Oversee onboarding workflows and address any escalations. Process Improvement & Growth Track and analyze key operational and risk metrics, including ACH return rates and exception volumes, to inform decision-making.

Welcome to Adyen At Adyen, we empower businesses by providing a comprehensive suite of payment, data, and financial products, trusted by industry leaders such as Meta, Uber, H&M, and Microsoft. Our commitment to innovation and ethical practices establishes us as the premier financial technology platform. We cultivate an environment where our teams are motivated and equipped to tackle unique technical challenges, enabling them to take ownership of their careers and drive sustainable growth. Position Overview: Senior Compliance Officer, Card Network Specialist Our dynamic Compliance team is seeking a seasoned Senior Compliance Officer to join us in our San Francisco office. The ideal candidate will possess in-depth experience in the Card Network and payments sectors, exhibiting strong analytical skills and the ability to collaborate with diverse teams, including risk, legal, finance, and sales. Your role will involve providing pragmatic advice to foster sustainable growth and ensuring compliance. Key Responsibilities Proactively identify compliance obligations in line with Card Network and Local Payment Methods Rules. Translate compliance obligations into actionable Policies and Procedures for global implementation. Represent the Compliance team in various projects to develop strategies that align with our global objectives, ensuring compliant and controlled growth. Enhance knowledge management and educational initiatives across the organization. Participate in Product Risk Assessments and provide guidance to other compliance areas. Oversee first-line compliance operations and manage escalations from internal and external stakeholders. Evaluate opportunities and risks to achieve compliant solutions that align with commercial and strategic goals. Advise and liaise with internal and external stakeholders, including auditors. Your Profile A minimum of 5 years of experience in the payments or credit card industry, or in second line compliance functions. Established understanding of the finance and payment industries, with experience in dealing with Card Networks and Scheme Rules. Strong knowledge of the U.S. market along with exposure to global business practices. Exceptional analytical and communication skills, with a collaborative mindset.

Waymo seeks a Trade Compliance Specialist to help ensure its autonomous vehicle operations in San Francisco and Mountain View comply with all relevant trade laws. This position monitors import and export activities, making sure every step aligns with current regulations. Role overview This role focuses on managing compliance with trade regulations, supporting both locations as Waymo continues to develop its technology. The specialist will help maintain high regulatory standards and contribute to the company’s commitment to safe transportation. Key responsibilities Monitor and manage compliance with all import and export laws affecting Waymo’s operations Support the company’s adherence to trade regulations as autonomous vehicle projects evolve Work to uphold regulatory standards and help advance Waymo’s mission to improve road safety Location This position is based in San Francisco, CA and Mountain View, CA.

We are on the lookout for an accomplished Lead Compliance Program Specialist to spearhead and elevate our regulatory compliance efforts. This pivotal role involves ensuring strict adherence to regulatory standards pertaining to payments, financial crime compliance, data privacy, and licensing, with a concentrated emphasis on BSA/AML/CTF compliance and compliance assurance. The ideal candidate will possess a robust background in compliance, risk management, and regulatory affairs within the financial services or fintech sectors. As a vital member of our compliance team, you will collaborate cross-departmentally with Product, Finance, Sales, and Operations teams to devise, implement, and oversee compliance processes. Reporting directly to the Senior Compliance Manager, you will have the chance to leverage your existing expertise while broadening your skill set in a dynamic, innovative, and rapidly growing business environment. This position is an excellent opportunity for a seasoned compliance professional who thrives in a fast-paced setting and is eager to champion compliance excellence.

Join Valerie Health as an Operations Specialist, where you will play a crucial role in enhancing our operational processes and ensuring seamless functionality across our departments. You will work collaboratively with various teams to drive efficiency and optimize performance.

Join Medraai as a Business Operations Specialist and become a vital part of our dynamic team in San Francisco. You will play a key role in optimizing our business processes, ensuring operational excellence, and contributing to strategic initiatives that drive growth.Your analytical skills will be put to the test as you analyze data to identify trends and areas for improvement. Collaborate with cross-functional teams to implement solutions that enhance efficiency and effectiveness. If you are passionate about process improvement and thrive in a fast-paced environment, we want to hear from you!

Join Paraform as an Internal Operations Specialist, where you will play a crucial role in enhancing our operational efficiency and streamlining processes. You will collaborate with various teams to implement strategies that support our growth and improve our internal workflows. If you are passionate about operational excellence and thrive in a dynamic environment, we want to hear from you!

At Meter, we are poised for significant growth and are making substantial investments in expanding our Sales team. To facilitate this expansion, we are seeking our inaugural Sales Operations team member who will collaborate with Sales leadership to establish a robust function and set the groundwork for scalable and high-performing sales execution.In this pivotal role, you will directly shape the evolution of Meter’s go-to-market strategies as we expand our reach.

About UsAt Physical Intelligence, we are pioneering the integration of general-purpose AI into the physical realm. Our team comprises talented engineers, scientists, roboticists, and innovative thinkers dedicated to creating foundational models and advanced algorithms that will drive today's robots and the physically-actuated devices of tomorrow.As we continue to grow, our success hinges not only on our research excellence but also on robust business operations encompassing partnerships, infrastructure, and deployment strategies.In this position, you will play a critical role in identifying key challenges, structuring actionable plans, and delivering measurable results with minimal oversight from the founders.

At teameigen, we are a passionate collective of innovators, engineers, and storytellers, supported by some of the most esteemed venture capitalists and the creators of iconic consumer products, along with cultural influencers across film, music, and television.In the vibrant landscape of ambitious startups, the role of a versatile operator often goes unnoticed. Just as Matt Cohler revolutionized operations at Facebook and Shakil Kahn propelled Spotify’s growth, we seek an essential team member who will be pivotal in eliminating obstacles and driving projects to completion. If you are that person, we want you at Eigen.Imagine the most intelligent, resourceful, and energetic individual you know—someone who consistently breaks barriers and views challenges as opportunities to shine. Over the coming year, this operator will lay the groundwork for our cultural, operational, and administrative success, overseeing critical projects and gaining invaluable exposure to our board, shareholders, and outstanding partners. Ideal candidates will possess the following traits:Expertly manage multiple priorities without letting any slip through the cracks.Ensure thorough follow-through on all tasks—no loose ends or need for reminders.Quickly grasp new concepts and operate effectively in unfamiliar domains.Uphold an exceptionally high standard for quality in all endeavors.Be a genuinely likable presence—charismatic, engaging, and approachable.

At Cardless, we're innovating the financial landscape with our cutting-edge credit card and loyalty platform, empowering consumer businesses to effectively engage their customers. With successful launches of over a dozen credit card programs for notable brands such as Coinbase, Bilt, and Qatar Airways, we are at the forefront of bringing imaginative card solutions to life. Our technology enables seamless integration of credit card features directly into products, revolutionizing the user experience.We embrace a culture of curiosity, humility, and intensity, allowing us to operate swiftly and take significant ownership of our endeavors. This is an environment where a driven and resourceful individual can make a substantial impact on our growth trajectory. Headquartered in San Francisco, we have secured approximately $150M in equity funding from leading venture capital firms, including Spark Capital, American Express, and Activant Capital.The RoleThis is an ideal opportunity for aspiring entrepreneurs looking to gain a comprehensive understanding of high-growth fintech operations. You will collaborate closely with our COO on top-priority initiatives, gaining exposure to all facets of the business, including product development, operations, partnerships, finance, and compliance.We are seeking a versatile Business Operations generalist to partner with our COO on critical projects across the organization. You will act as an extension of the leadership team, taking ownership of workstreams from start to finish, pivoting quickly to focus on the most vital tasks of the week.This position is dynamic; responsibilities may shift rapidly. One day, you could be project-managing a feature launch impacting hundreds of thousands of users, and the next, you might negotiate a contract with a banking partner or develop training materials to expand our call center operations fivefold within 60 days.Key Projects You May Work OnProduct Launch Management: Take charge of project managing a new feature expected to reach hundreds of thousands of cardholders. Collaborate with engineering, compliance, and brand partners to ensure successful implementation. Draft the internal PRD, track outstanding questions, and ensure no details are overlooked.Partner and Vendor Negotiations: Lead negotiations with our sponsor bank, card networks, or service partners. Grasp the contract terms, advocate for necessary changes, and finalize agreements that safeguard the business interests.Scaling Operations: Design training procedures and standard operating protocols to expand our call center from 20 to 100 agents in just 60 days. Create documentation that enables operations to handle ten times our current volume.Process Development: Establish new workflows from the ground up— whether it’s a closure process for a new product category or a monitoring dashboard for partner performance.

About the Role Anthropic is hiring a Research Operations Specialist for the Discovery team. This position supports research operations in either San Francisco, CA or New York City, NY. The role centers on improving research processes, streamlining workflows, and providing direct support to researchers. What You Will Do Enhance research operations by identifying and addressing workflow bottlenecks Support researchers with day-to-day operational needs Help maintain efficient, organized research practices What We Look For Strong analytical skills Experience or interest in research operations Commitment to effective, reliable processes This role offers the chance to contribute to Anthropic’s AI research by making the team’s work smoother and more effective.

At Ripple, we’re shaping a future where value transfers as seamlessly as information does today. It’s ambitious, it’s transformative, and we’re already making it happen. Through our innovative crypto solutions, we are enhancing the global financial ecosystem for financial institutions, businesses, governments, and developers, fostering greater economic equity and opportunities for individuals worldwide. Join us to do the most meaningful work of your career while developing your skills in a supportive environment with colleagues who are invested in your success. If you’re excited to make a tangible impact and unlock remarkable career advancement opportunities, come aboard and help us create real-world value.YOUR ROLE:As a Senior Program Manager and Operations Specialist in Ecosystem Growth, you will oversee the management and scaling of high-quality program and operational processes for impactful global growth initiatives, including FinTech grants and accelerators, with an emphasis on expanding XRP Ledger (XRPL) blockchain adoption. This role is positioned at the nexus of program strategy and operational excellence, ensuring that our programs are executed efficiently and effectively at scale.Your responsibilities will include leading comprehensive program operations, collaborating cross-departmentally with Finance, Legal, Compliance, and Marketing teams to guarantee smooth execution. You will also manage critical global initiatives and partnerships, assist Ecosystem Managers in optimizing deal flow and award processes, and ensure timely communication and payments to grantees, vendors, and partners.This position is ideal for an individual who thrives in a dynamic startup environment and possesses a proven track record in creating and expanding programs that benefit fintech entrepreneurs, developers, and nascent startups.KEY RESPONSIBILITIES:Oversee the complete operations of ecosystem growth programs, including grants, accelerator initiatives, hackathons, and startup competitions.Facilitate global program expansion by ensuring consistent, high-quality execution across various regions.Collaborate with finance, legal, compliance, and marketing teams to ensure seamless program delivery and governance.Monitor budgets, process payments, and uphold fiscal accountability.Maintain CRMs and dashboards to track key program metrics, objectives, and successes.Develop presentations to highlight program outcomes for internal discussions and key industry events and developer conferences.Coordinate strategic initiatives and promotional efforts for program marketing.Continuously identify operational bottlenecks and implement process enhancements.