Business Operations Lead

Join Our Team as a Senior Business Operations & Strategy Manager!Are you ready to take your career to new heights? Flywire is on the lookout for a Senior Business Operations & Strategy Manager to enhance our strategic decision-making processes and operational excellence within our Global Education sector. In this prominent role, you will spearhead strategic planning initiatives, evaluate new growth avenues, and collaborate with organizational leaders to enhance performance, maximize revenue, and scale our innovative platform.As a pivotal player in the execution of strategic initiatives, you will bring analytical depth, structured thinking, and project leadership to our most critical priorities.Your Responsibilities Include:Evaluating New Business Opportunities: Analyze potential new verticals, geographies, and product offerings through comprehensive market research, financial modeling, and competitive analysis.Crafting Strategic Recommendations: Develop clear and actionable strategic initiatives by evaluating alternatives and building robust business cases.Presenting Insights: Synthesize findings and share insights with senior leadership in a compelling, structured manner.Driving Operational Optimization: Collaborate with cross-functional teams to enhance business models, processes, and service delivery.Aligning Strategic Priorities: Foster alignment on key business functions including vertical teams, marketing, product development, engineering, finance, and payment operations.Leading Planning Processes: Oversee elements of the annual and quarterly planning processes, ensuring alignment on objectives, KPIs, and execution strategies.Financial Impact Assessments: Develop assessments that highlight expected benefits such as revenue growth and cost efficiencies.Staying Ahead of Industry Trends: Maintain a keen awareness of industry dynamics and emerging opportunities in the global payments and FinTech landscape.Cross-Functional Collaboration: Drive projects from analysis to execution, ensuring stakeholder alignment and tracking progress.

Join Flywire as a Senior Business Operations and Strategy Manager in the Payments division, where you will play a pivotal role in shaping our operational strategies and driving business success. You will collaborate with cross-functional teams to enhance efficiency and optimize processes, ensuring we deliver exceptional value to our clients.Your expertise will help us navigate the complexities of the payments landscape, allowing us to develop innovative solutions that meet the evolving needs of our customers. If you're passionate about business strategy and operational excellence, this is the role for you!

Join Real Chemistry as a Senior Manager of New Business Strategy, where you will play a pivotal role in shaping our growth initiatives and expanding our market presence. In this leadership position, you will oversee the development and execution of innovative business strategies, collaborating with cross-functional teams to drive results and enhance our competitive advantage.

About the RoleWe are seeking a skilled Senior Manager of Strategy & Planning to lead our global Customer Success Strategy & Planning initiatives at MongoDB. In this pivotal role, you will immerse yourself in the core operations of our Sales and Customer Success divisions, forming essential relationships with senior leadership, mentoring your team, and spearheading initiatives aimed at driving sales growth. The ideal candidate possesses a deep understanding of team dynamics, a passion for data analysis to derive actionable insights, and excels at crafting narratives that empower our Sales team.As a key member of the Strategy and Planning team, which is part of our broader Sales Operations, you will function as a business partner to our Senior Leaders. This position provides an opportunity to act as the 'COO' of the Customer Success business, encompassing a wide array of strategic initiatives such as analyzing business inefficiencies, piloting innovative roles and engagement mechanisms, and deriving meaningful insights from sales data.

About Acadian Asset Management Acadian Asset Management is a global systematic investment manager with headquarters in Boston and offices in Singapore, London, and Sydney. Since 1986, Acadian has managed more than $170 billion in assets for institutional clients such as pension funds, endowments, foundations, and sovereign wealth funds. The firm’s approach blends technology, comprehensive datasets, and a range of expertise to help clients navigate complex markets and discover insights beyond traditional methods. Acadian values its people and fosters a collaborative, intellectually engaging workplace. The culture encourages new ideas, welcomes diverse perspectives, and supports innovation. Employees benefit from a flexible hybrid work model, broad benefits, and a casual but focused office atmosphere designed to support meaningful, team-driven work. Role Overview The Business Strategy team drives Acadian’s strategic vision in partnership with the Executive Committee and aligns initiatives with company-wide priorities. The team works closely with leaders across the business to turn strategy into practical projects, promote alignment, and maintain disciplined execution of the firm’s project portfolio. The goal is to support sustainable growth, accountability, and measurable outcomes. What You Will Do Align projects, teams, and resources to deliver on firmwide strategic initiatives. Report to the Director of Business Strategy and work directly with senior leaders to define the scope of complex projects. Establish business requirements and oversee implementation across multiple functions. Operate at the intersection of strategy and execution, with significant visibility across the organization. Influence outcomes without direct authority, manage competing priorities, and bring clarity to ambiguous situations. Work Location This position is based in Boston, Massachusetts. Acadian supports a hybrid work model. The Vice President of Business Strategy is expected to be on-site at least three days per week.

Join Our Dynamic TeamAt DoorDash, we are pioneering the future of digital ordering with our innovative SaaS solutions. Our Digital Ordering division empowers merchants—from restaurants to grocers—to connect with customers through their own branded channels, enhancing the customer experience and driving growth.This is a thrilling time to join one of our fastest-growing segments as we tap into a massive opportunity to support countless merchants across the Americas, transforming the landscape of a key industry.Your RoleAs the Associate Manager in Product Operations for the Digital Ordering team, you will spearhead the operational strategy for launching new products, features, pricing adjustments, and platform upgrades. Your role will involve collaboration with cross-functional teams including Product Management, Marketing, Sales Enablement, and Strategy & Operations to ensure seamless product launches that are well-coordinated and primed for success.You will be responsible for the complete go-to-market (GTM) process, defining the launch specifics—target audience, positioning, sales enablement needs, and operational modifications necessary for a successful rollout. Additionally, you will be the main point of contact for sales and field teams regarding product inquiries, facilitating feedback loops that shape future product enhancements.This position is perfect for an individual who thrives in dynamic environments, enjoys crafting structured plans from ambiguous inputs, and is passionate about leading cross-functional initiatives that directly influence product adoption and revenue growth.

Join ServiceNow as a Senior Manager, Digital Experience Strategy, where you will lead innovative strategies to enhance our digital presence. In this pivotal role, you will collaborate with cross-functional teams to drive engagement and optimize user experiences across various digital platforms.

ezCater is the premier technology platform for workplace food solutions in the United States, connecting businesses with over 100,000 restaurants nationwide. We offer flexible and scalable catering solutions for everything from regular employee meals to special one-off meetings, supported by our dedicated 24/7 customer service team. Our platform allows companies to manage their food expenditures in a single, customizable interface, while assisting restaurant partners in increasing their order volume and customer base. Supported by top-tier investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.We are on the lookout for a seasoned Senior Manager, People Business Partner (HRBP) to deliver strategic partnership, consultation, and support to our functional leaders and their teams. If you excel at cultivating trusted relationships, fostering growth, coaching leaders, and are passionate about building high-performing teams in a dynamic environment, this role is tailored for you! This position will report to the Director of People Strategy & Development and will have one direct report.

The Team: The GTM Strategy & Operations Senior Associate – Sales Development & AI will be a vital member of a global team steering Datadog through its next growth phase, primarily focusing on our Sales Development Representative (SDR) organization and GTM AI initiatives. We are a group of interdisciplinary thinkers with diverse backgrounds in technology, management consulting, investment banking, and business development, committed to accelerating Datadog’s global expansion. Our collaborative work with senior leadership helps shape corporate strategy, launch new go-to-market programs, enhance operational efficiency, and support data-driven decision-making. In this role, you will serve as a key partner to GTM leadership, influencing how we harness AI to scale operations and empower one of Datadog’s most crucial growth drivers. The Opportunity: As a GTM Strategy & Operations Senior Associate – Sales Development & AI, you will be instrumental in impacting our global SDR organization and defining our GTM AI roadmap. This position is not solely strategic; it also emphasizes the development, launch, and implementation of solutions aimed at enhancing SDR and sales productivity, efficiency, and pipeline generation. This is an exciting time to join the team as we actively test and deploy innovative AI-driven solutions across the Sales organization. You will have the chance to create immediate, measurable impact by designing and implementing initiatives from start to finish — analyzing problems, developing solutions, and ensuring widespread adoption throughout the organization. What You’ll Do: Define and execute the GTM AI roadmap: Determine how we can utilize AI to enhance our go-to-market strategies. Build and deploy SDR-focused solutions: Design, launch, and scale programs, processes, and tools that improve SDR productivity and pipeline generation (e.g., routing logic, outreach strategies, tooling enhancements, workflow automation). Strategic collaboration with SDR leadership: Work directly with Sales Development leaders to refine team strategy, prioritize initiatives, and achieve key objectives. GTM analysis and reporting: Analyze SDR and GTM data to identify trends, uncover performance gaps, and inform decision-making regarding coverage, segmentation, and channel efficiency. Strategic roadmap development: Assist in defining and executing the roadmap for scaling the SDR organization in alignment with growth targets, and identify opportunities to optimize performance and productivity. Data visualization and presentation: Create compelling visualizations and presentations to communicate findings and recommendations to stakeholders.

Nexamp is looking for a Senior Business Transformation Manager to help shape the future of clean energy. This role focuses on improving operational efficiency and leading cross-functional projects that drive real change across the organization. Role Overview The Senior Business Transformation Manager will take ownership of initiatives that optimize and standardize core business processes. This includes clarifying roles, decision rights, and handoffs, as well as supporting organizational and operating model design. The position combines strategic thinking with hands-on project leadership and requires close collaboration with leaders across Nexamp. What You Will Do Lead end-to-end delivery of business transformation projects, from defining challenges to implementing solutions and measuring results. Apply continuous improvement methodologies such as Lean, Six Sigma, and operational excellence to drive process improvements. Design and implement changes in processes, operating models, and work methodologies. Embed sustainable change management practices throughout the organization. Work closely with senior stakeholders to co-create solutions and influence decision-making. Who We’re Looking For Experience leading transformation or process improvement initiatives in complex organizations. Strong background in continuous improvement frameworks (Lean, Six Sigma, or similar). Comfort working in ambiguous situations and influencing at the leadership level. Ability to balance strategic vision with hands-on execution. Commitment to measurable, lasting improvements. Location and Reporting This position supports hybrid work from Nexamp’s offices in Boston, Chicago, or Washington D.C. The Senior Business Transformation Manager reports directly to the Director of Transformation.

Harvard University is seeking a dynamic and skilled Operations Manager to enhance our organizational effectiveness. In this pivotal role, you will oversee daily operations, implement strategic initiatives, and ensure operational efficiency across various departments. The ideal candidate will possess exceptional leadership skills, a keen analytical mindset, and the ability to drive results in a fast-paced environment.

Who We AreButcherBox, a certified B Corporation headquartered in Boston, is proud to be recognized for four consecutive years on Inc.'s list of Best Workplaces. We are committed to providing our members with the highest quality meat products, including 100% grass-fed and grass-finished beef, free-range organic chicken, crate-free pork, and wild-caught seafood, all delivered directly to their doors. Our products are humanely raised or caught, and we never use antibiotics or added hormones.At ButcherBox, we envision a better world, one that respects our planet and improves the lives of animals and farmers alike. We prioritize integrity in our business practices, leading to better meal experiences shared with loved ones. Our collaborative and supportive team continuously seeks exceptional individuals to join us on this mission!About the Role:We are seeking a Senior Manager, Brand Strategy to play a pivotal role at the intersection of brand and performance marketing. This position focuses on enhancing our brand while effectively engaging prospects and members across our existing marketing channels.This position is part of the Brand & Creative organization and involves close collaboration with various teams including Product, Merchandising, Growth/Performance Marketing, CRM, Social Media, Retail, PR, Partnerships, and Creative. You will drive brand strategy through our marketing ecosystem, partnering with Growth, CRM, and channel leads to optimize campaigns across platforms such as Meta, Google, influencers, and other emerging channels.This is a dynamic, hands-on role suited for a strategic thinker with strong brand instincts, in-depth channel knowledge, and a practical approach to execution.The Senior Manager, Brand Strategy will report directly to the Senior Director of Brand & Creative.

About the TeamThe Account Development Strategy & Operations team is pivotal in crafting and sustaining a high-performing sales organization to enhance SMB restaurant growth through innovative product solutions.As an Associate Manager, you will play a critical role in DoorDash's transformation from a marketplace to a leading technology partner. You will spearhead the strategy and operational framework for Digital Ordering, our premier white-label solution that allows merchants to manage commission-free ordering directly on their websites. Your contributions will empower local businesses to enhance their digital presence and foster direct relationships with customers through DoorDash’s exceptional logistics and technology.About the RoleWe seek a proactive builder who excels in uncertain environments while maintaining strong operational discipline. You will convert overarching company objectives into specific quarterly sales targets, balancing strategic insights with the technical and operational expertise necessary to establish new functions and systems. Your responsibilities will include auditing sales processes and utilizing cutting-edge AI to optimize productivity. Reporting to the Senior Manager of Sales Strategy & Operations, you will collaborate across Product, Sales, and Analytics to transform a research-based vision into a robust, scalable revenue engine.You Will Thrive in This Role Because You Will...Translate Strategy into Execution: Establish ambitious quarterly sales goals, guiding the team to focus on key growth areas for sustained expansion.Establish Operational Governance: Facilitate business operations, including Weekly Business Reviews, to ensure meticulous tracking of leads, opportunities, and deals.Drive Sales Acceleration through Rigor: Enhance the sales team's efficiency by implementing tool and system updates, and optimizing the sales funnel through precise measurement and analysis of performance metrics.Innovate with AI: Lead ongoing exploration of the latest AI tools and technologies to drive improvements.

As the Director of Business Operations at Klaviyo, you will spearhead our operational strategies, ensuring alignment with the company's growth objectives. You will lead a dynamic team, driving efficiency through innovative solutions and robust process improvements. Your leadership will be crucial in optimizing workflows, enhancing productivity, and fostering a culture of excellence.

Join Trexquant, a leader in developing and operating systematic trading strategies across diverse global liquid markets. Our innovative and highly technical platform relies on a collaborative team of engineers and researchers who are passionate about adopting new technologies and integrating machine learning to enhance our operations. If you are eager to take ownership of establishing an established quantitative fund in a new location and thrive in a dynamic environment, we invite you to apply.About the Boston OfficeWe aim to attract top-tier quantitative and engineering talent to our new Boston office. You will play a pivotal role in establishing our presence in Massachusetts, forming a high-performing team, and enhancing Trexquant's reputation as a preferred destination for leading quantitative developers and researchers in the Greater Boston area.Key ResponsibilitiesLead the hiring strategy and execution for quantitative developers and researchers as we grow our Boston team.Oversee candidate outreach, interviews, and negotiations, collaborating closely with our recruiting team in Stamford, CT.Coordinate the physical and operational setup of the new Boston office with input from leadership, legal, compliance, operations, and IT.Act as Trexquant's representative in the Boston market by engaging in meetings, events, and direct candidate interactions.Monitor and report on hiring progress, office milestones, and overall expansion initiatives.QualificationsMinimum of 3 years of experience in strategy, operations, recruiting, partnerships, consulting, or a related field.Preferred AttributesStrong ownership mentality; ability to work independently and resolve challenges proactively.Familiarity with the Boston business landscape and recruitment environment.Interest in quantitative finance and technology-driven organizations.Willingness to relocate to the Greater Boston Area.BenefitsCompetitive salary and performance-based bonuses.Comprehensive health, dental, and vision insurance for you and your dependents.Work in a culture that values innovation with ample opportunities for career advancement.A friendly, collaborative, and casual work atmosphere.The base salary for this role ranges from $150,000 to $175,000, contingent on the candidate's educational background and professional experience. This salary is part of Trexquant’s total compensation package, which may also include a discretionary performance-based bonus. This position is classified as exempt from overtime under applicable law based on job responsibilities and salary level.Trexquant is an Equal Opportunity Employer.

Harvard Business School's HBS Foundry is hiring a Business Operations and Finance Manager based in Boston. This role centers on improving how the Foundry runs day to day and strengthening financial processes to support ongoing growth. Key responsibilities Work closely with teams across the Foundry to move strategic projects forward Review financial data, analyze performance, and share key findings with leadership Oversee budgets and support decisions that make the best use of resources Look for ways to streamline operations and make workflows more efficient Role impact This position plays a direct part in the Foundry's growth by providing financial analysis and operational support. The work helps drive the Foundry's focus on innovation and high standards.

Acadian Asset Management stands as a pioneering global investment management firm, dedicated to systematic and data-driven investing since its inception in 1986. With our headquarters located in Boston and additional offices in Singapore, London, and Sydney, we manage assets exceeding $170 billion for esteemed institutions worldwide, including pension funds, endowments, foundations, and sovereign wealth funds. Our approach integrates advanced technology, extensive datasets, and multidisciplinary expertise, enabling clients to navigate complex markets and unveil insights that traditional methodologies may overlook.What distinguishes Acadian is our team. We cultivate a collaborative and intellectually stimulating environment where innovative ideas are encouraged, diverse perspectives are embraced, and creativity flourishes. Our shared objective is to deliver exceptional client outcomes while supporting one another in a challenging yet rewarding work landscape. We offer a flexible hybrid work model, comprehensive benefits, and a relaxed yet focused office culture, all aimed at fostering meaningful collaboration that defines Acadian.Position Overview:The Business Operations and Onboarding Associate will collaborate with the VP of Business Operations and Onboarding to ensure a high-quality onboarding experience for our clients. In this role, you will assist in coordinating onboarding activities for new accounts, maintaining onboarding documentation and reporting, and partnering with internal teams to facilitate seamless account setups. This position offers a remarkable opportunity to gain diverse exposure to business development, client onboarding, and cross-functional collaboration within Acadian’s Global Client Group, while playing a vital role in the transition from prospect to client. Acadian supports a hybrid work environment, with employees expected to be on-site in the Boston office three days a week.What You’ll Do:Assist and collaborate with the VP, Business Operations and Onboarding to coordinate the onboarding of new Americas accounts, including Separately Managed Accounts and Fund Participants.Monitor committed but unfunded business, ensuring that key milestones, timelines, and next steps are documented and communicated effectively.Act as a primary contact during the onboarding phase, supporting both internal stakeholders and external clients through meeting coordination, communications, and follow-ups.Prepare onboarding materials, process documentation, and system setups (e.g., Salesforce, contract management tools, onboarding platforms, reporting).Ensure consistent, timely, and high-quality client communications throughout the onboarding process.Maintain accurate records of onboarding milestones and client status.

AlphaBeinsight Inc. seeks a Sales Strategy Consultant based in Boston. This position centers on reviewing sales data and monitoring market trends to help shape strategies that drive business results. The consultant partners with teams throughout the company to find new growth opportunities and strengthen sales performance. Key Responsibilities Study sales performance and evaluate current market conditions Create and improve sales strategies using data-driven insights Work with colleagues from different departments to advance business objectives Spot potential areas for growth and suggest actionable recommendations

WHOOP is on the lookout for a dynamic Senior Business Planning Manager to lead financial strategy and performance management for our Apparel & Accessories division. In this pivotal role, you will collaborate closely with the Director of Business Planning & Supply Chain and influential leaders across Finance, Inventory Planning, Supply Chain, Product Development, Marketing, and E-commerce. Your expertise will not only drive execution but also establish comprehensive planning frameworks, set benchmark standards for KPI management, and influence the evaluation and prioritization of growth opportunities. You will be instrumental in steering leadership decisions through insightful data analysis and structured strategic thinking.

Veeva Systems is a pioneering organization dedicated to transforming the life sciences sector through innovative industry cloud solutions. Our mission is to expedite the delivery of therapies to patients, and our impressive growth trajectory reflects our commitment, having surpassed $3 billion in revenue in the last fiscal year. At Veeva, our core values are paramount: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), ensuring a balanced approach to serving the interests of our customers, employees, society, and investors. As a Work Anywhere company, we empower you to choose your ideal work environment, whether at home or in the office, to maximize your potential. Join us in revolutionizing the life sciences landscape, with a commitment to making a meaningful impact on our customers, employees, and the communities we serve.