Business Operations Lead

Business Operations LeadLocation: Boston, MA (Hybrid — 2 days per week in office)About UsClasp is an innovative, venture-backed startup dedicated to transforming access to education and career opportunities. We aim to revolutionize how employers attract and retain essential talent while addressing the pressing issue of student debt. Our unique platform connects employers, educational institutions, and diverse talent, facilitating mutual benefits through accessible education financing. We view ourselves as more than just a fintech; we are a catalyst for economic mobility.Recognized as a Forbes Fintech 50 company, a portfolio company of SHRM (the largest HR organization), and featured in Business Insider’s “43 Start Ups to Bet Your Career On in 2025,” Clasp is committed to social impact and innovation. We are reshaping the future of the workforce, one opportunity at a time. Join us in empowering learners and unlocking rewarding careers that foster positive change in their communities and beyond.What We NeedWe are looking for a highly trustworthy, analytical, and proactive Business Operations Lead to act as a strategic partner to our COO. This role transcends administrative duties; you will serve as a

The Operations Team Lead at tsmg plays a crucial role in managing daily operational activities and leading the team of Drivers to ensure optimal performance. Reporting directly to the Country Manager, the Ops Lead is responsible for providing guidance, resolving issues, and facilitating communication within the team to enhance productivity and efficiency.

As the Director of Business Operations at Klaviyo, you will spearhead our operational strategies, ensuring alignment with the company's growth objectives. You will lead a dynamic team, driving efficiency through innovative solutions and robust process improvements. Your leadership will be crucial in optimizing workflows, enhancing productivity, and fostering a culture of excellence.

Join our dynamic Express Small Package team in the heart of Downtown Boston as a Field Operations Specialist. At Mercury Business Services, we pride ourselves on delivering exceptional logistics solutions tailored to meet the unique needs of our clients.With over 40 years of experience, our company specializes in the timely and temperature-sensitive shipping requirements of the healthcare, life sciences, technology, and professional services sectors. We are committed to our core values of Customer First, Extreme Ownership, Relentless Improvement, Band-aids and Stitches, and Humility.As a member of our team, you will enjoy a collaborative environment where personal attention to our clients is paramount, moving away from the traditional impersonal call center experience.This position requires a commitment to a 10:30 AM to 6:30 PM shift, assisting in various activities within our Squads and Express Packages team.

Join Our Team as a Senior Business Operations & Strategy Manager!Are you ready to take your career to new heights? Flywire is on the lookout for a Senior Business Operations & Strategy Manager to enhance our strategic decision-making processes and operational excellence within our Global Education sector. In this prominent role, you will spearhead strategic planning initiatives, evaluate new growth avenues, and collaborate with organizational leaders to enhance performance, maximize revenue, and scale our innovative platform.As a pivotal player in the execution of strategic initiatives, you will bring analytical depth, structured thinking, and project leadership to our most critical priorities.Your Responsibilities Include:Evaluating New Business Opportunities: Analyze potential new verticals, geographies, and product offerings through comprehensive market research, financial modeling, and competitive analysis.Crafting Strategic Recommendations: Develop clear and actionable strategic initiatives by evaluating alternatives and building robust business cases.Presenting Insights: Synthesize findings and share insights with senior leadership in a compelling, structured manner.Driving Operational Optimization: Collaborate with cross-functional teams to enhance business models, processes, and service delivery.Aligning Strategic Priorities: Foster alignment on key business functions including vertical teams, marketing, product development, engineering, finance, and payment operations.Leading Planning Processes: Oversee elements of the annual and quarterly planning processes, ensuring alignment on objectives, KPIs, and execution strategies.Financial Impact Assessments: Develop assessments that highlight expected benefits such as revenue growth and cost efficiencies.Staying Ahead of Industry Trends: Maintain a keen awareness of industry dynamics and emerging opportunities in the global payments and FinTech landscape.Cross-Functional Collaboration: Drive projects from analysis to execution, ensuring stakeholder alignment and tracking progress.

IT Operations Team Lead (Hybrid – Boston)Are you ready to elevate your career?We are seeking a dynamic and hands-on IT Operations Team Lead to guide a team of engineers while remaining deeply involved in technical aspects. You will serve as the escalation point for intricate issues, spearhead operational excellence, and oversee infrastructure and security projects across the EMEA region.This position is ideal for a technical leader who relishes building, automating, troubleshooting, and enhancing platforms, while also mentoring others and elevating standards.Why Choose AMCS?At AMCS, we don't just provide jobs; we offer purpose-driven careers. Join a rapidly growing, pioneering company that is transforming resource management, waste reduction, and operational optimization across various industries. Our culture is centered on connection—connecting to our mission, our customers, and one another. We nurture a collaborative and entrepreneurial environment where your ideas and contributions truly matter.Your ResponsibilitiesServe as the senior escalation point for complex incidents, focusing on root cause analysis, permanent fixes, and post-incident enhancements.Lead thorough root-cause analyses, define permanent solutions, and ensure that lessons learned are documented and integrated into process improvements.Take ownership of technically challenging issues, guiding them through the entire lifecycle from investigation to resolution and follow-up.Oversee technical workstreams for initiatives such as office relocations, network and firewall upgrades, cloud and hybrid enhancements, and integration of acquired companies.Collaborate closely with vendors, internal stakeholders, and other IT teams to implement changes safely and effectively.Enhance platform reliability and performance through proactive monitoring, automation, patching, and standardized operational processes.Work in partnership with the Information Systems team to support audit readiness and evidence capture in line with ISO27001, SOC, and internal control frameworks.Collaborate with the Cyber Security team to ensure security best practices are integrated across identity, endpoint, network, and infrastructure platforms.Contribute to the ongoing enhancement of security posture, resilience, and risk management.Provide daily technical direction and mentorship to engineers, helping them develop deeper expertise and confidence.Establish clear expectations regarding ownership, accountability, quality, and follow-through.Support individual development, succession planning, and preparedness for increased responsibility.Partner with IT Operations leadership on workload planning, risk management, and delivery priorities.Qualifications We SeekProficient in Microsoft 365 administration (Exchange Online, Teams, SharePoint/OneDrive).Experience with Azure fundamentals.

Acadian Asset Management stands as a pioneering global investment management firm, dedicated to systematic and data-driven investing since its inception in 1986. With our headquarters located in Boston and additional offices in Singapore, London, and Sydney, we manage assets exceeding $170 billion for esteemed institutions worldwide, including pension funds, endowments, foundations, and sovereign wealth funds. Our approach integrates advanced technology, extensive datasets, and multidisciplinary expertise, enabling clients to navigate complex markets and unveil insights that traditional methodologies may overlook.What distinguishes Acadian is our team. We cultivate a collaborative and intellectually stimulating environment where innovative ideas are encouraged, diverse perspectives are embraced, and creativity flourishes. Our shared objective is to deliver exceptional client outcomes while supporting one another in a challenging yet rewarding work landscape. We offer a flexible hybrid work model, comprehensive benefits, and a relaxed yet focused office culture, all aimed at fostering meaningful collaboration that defines Acadian.Position Overview:The Business Operations and Onboarding Associate will collaborate with the VP of Business Operations and Onboarding to ensure a high-quality onboarding experience for our clients. In this role, you will assist in coordinating onboarding activities for new accounts, maintaining onboarding documentation and reporting, and partnering with internal teams to facilitate seamless account setups. This position offers a remarkable opportunity to gain diverse exposure to business development, client onboarding, and cross-functional collaboration within Acadian’s Global Client Group, while playing a vital role in the transition from prospect to client. Acadian supports a hybrid work environment, with employees expected to be on-site in the Boston office three days a week.What You’ll Do:Assist and collaborate with the VP, Business Operations and Onboarding to coordinate the onboarding of new Americas accounts, including Separately Managed Accounts and Fund Participants.Monitor committed but unfunded business, ensuring that key milestones, timelines, and next steps are documented and communicated effectively.Act as a primary contact during the onboarding phase, supporting both internal stakeholders and external clients through meeting coordination, communications, and follow-ups.Prepare onboarding materials, process documentation, and system setups (e.g., Salesforce, contract management tools, onboarding platforms, reporting).Ensure consistent, timely, and high-quality client communications throughout the onboarding process.Maintain accurate records of onboarding milestones and client status.

Transforming the Future of Living.At Blueground, we envision a world where a dependable living base empowers individuals to explore and thrive. We are pioneering the leading platform for modern living.Each year, 350 million individuals relocate across cities, yet current housing solutions fall short of the requirements of this dynamic, mobile generation. Blueground is here to revolutionize that.With a portfolio of over 40,000 homes worldwide, available for stays ranging from a few days to over a year, we are just at the beginning of our journey. Our mission is to redefine living standards and establish a groundbreaking category in the market. Our competitive advantage lies in our sophisticated proprietary technology, operational excellence, and a dedicated team that executes with agility and precision.Our culture is anchored in five core principles: Guests First – Every decision is made with our guests' experience at the forefront. Move Fast – We emphasize speed, momentum, and proactive action. Dive In – The details matter, and we commit to understanding them thoroughly. Embrace Change – Change is not a hurdle; it is an opportunity for growth. Keep It Honest – Transparency is key to progress and strengthens our relationships. If you are prepared to contribute to the most rewarding work of your life and assist in reshaping how the world lives, we would love to connect with you.Your RoleWe are seeking a proactive and detail-oriented Operations Lead to join our rapidly expanding team in Boston, MA. This hands-on role is perfect for someone who excels in problem-solving, leads by example, and ensures that each property adheres to the highest standards of quality and guest satisfaction.Key Responsibilities Manage Property Turnovers: Oversee the complete apartment preparation process—from coordinating housekeeping and maintenance teams to conducting precise inspections prior to guest arrivals. Ensure Onsite Readiness: Assemble furniture, troubleshoot Wi-Fi and tech setups, and perform small repairs to guarantee each apartment is ready for move-in. Field Coordination & Team Management: Serve as the primary contact in the field, cultivating relationships with external vendors, housekeeping staff, and building personnel to facilitate smooth operations. Implement Quality Control: Conduct comprehensive property inspections using mobile checklists, identify issues, and ensure all spaces align with our cleanliness, functionality, and design standards. Provide Hands-On Support: Assist with urgent needs—whether that's replacing furniture, fixing appliances, delivering essentials, or resolving guest lockouts. Enhance Efficiency: Oversee and maintain our corporate vans and inventory stock, ensuring supplies and tools are consistently organized and accessible. Your day will start at the office, where you will collect your equipped

Support Our People. Amplify Our Impact.Are you eager to leverage your expertise in a mission-driven environment?Do you seek to enhance your professional skills through hands-on responsibilities and interdepartmental collaboration?Do you aspire to be a strategic partner in advancing a management consulting business?Are you excited to collaborate with sustainability experts and contribute to significant client outcomes?Are you ready to be part of an international, purpose-driven team that champions curiosity, growth, and collaboration?THE ROLEAs the Talent & Operations Lead for Quantis US, you will operate at the nexus of support and business functions, uniquely positioned to drive the talent agenda and its successful execution, aiding every Quantisian in our mission to propel sustainable transformation.You will serve as a strategic operations partner to the Managing Director (MD) of Quantis US, ensuring the alignment of talent strategy with operational capacity, staffing efficiency, and financial performance.Reporting directly to the MD and functionally to the Global Talent & Operations Lead, you will manage a team of two. Your primary responsibilities will include:Collaborating with Consulting Leadership and the MD to enhance revenue operations, project structuring, staffing, and performance metrics.Tracking financial and operational KPIs (revenue, productivity, utilization, workload) and initiating improvement actions to boost business performance.Leading workforce planning and talent initiatives in conjunction with global teams, ensuring alignment with business goals and full HR/legal compliance.Overseeing recruitment, HR operations, staffing, and employee experience through effective leadership.Acting as a trusted advisor to team leads and employees, promoting a high-performing and supportive culture across multiple US hubs.WHY YOU’LL LOVE QUANTISQuantis, a BCG company, is a premier sustainability consultancy addressing the world’s most urgent environmental challenges. For nearly two decades, our expert team has collaborated with organizations worldwide to transform industries and shape a sustainable economy. We help companies transition from business as usual to business at its best by integrating cutting-edge science with strategic insights, enabling them to minimize impacts, implement solutions, and operate within planetary boundaries.

Role Overview Emburse is looking for a Business Systems Analyst with a focus on Salesforce and Lead-to-Cash processes. This position is based in Boston, MA. What You Will Do Work with teams across the company to gather business and technical requirements Design solutions that improve Salesforce and Lead-to-Cash workflows Support the implementation of new processes and system enhancements Analyze current operations to identify areas for improvement Collaboration This role partners closely with cross-functional groups to ensure business needs are met and solutions are delivered smoothly.

Join our dynamic team at Alimentiv as a Senior Clinical Operations Lead, where you will play a pivotal role in shaping the future of clinical trials. We are looking for a strategic thinker with extensive experience in clinical operations to lead our initiatives and ensure the successful execution of clinical studies.

We are seeking a dynamic and experienced Operations Lead to oversee Perception Data Labeling at Zoox. In this pivotal role, you will lead a team dedicated to ensuring the accuracy and efficiency of data labeling processes, which are critical to the development of our autonomous vehicle technology. You will collaborate with cross-functional teams to establish best practices and optimize workflows.

Join Klaviyo as the Workplace and Real Estate Operations Lead, where you will play a pivotal role in shaping our office environments and real estate strategies. You will be responsible for overseeing the daily operations, optimizing space utilization, and ensuring a productive and engaging workplace for all employees.Your leadership will be vital in managing vendor relationships, driving cost efficiencies, and implementing innovative solutions that enhance our workplace culture. Collaborating with various teams, you will help create spaces that foster collaboration, creativity, and inclusivity.

Become a Force for Good at Axon.At Axon, we're dedicated to our mission of protecting life. As pioneers in addressing critical safety and justice challenges, we offer a suite of advanced devices and cloud-based software solutions. Our collaborative culture promotes open communication and values diverse perspectives from our customers, communities, and team members.Working at Axon is dynamic, rewarding, and impactful. Here, you will have the opportunity to take ownership of your work and facilitate meaningful change. You will continuously develop professionally while contributing to a mission that truly matters—at a company where your contributions are valued.Your ContributionAs a pivotal member of Axon's Business Solutions team, you will take on the role of Business Solutions Architect/Product Manager, overseeing our Sales Systems and Enablement portfolio. This position involves managing the delivery and ongoing enhancement of essential platforms that facilitate the entire sales lifecycle—from opportunity management and quoting to forecasting, deal execution, and sales analytics.In this role, you will serve as a strategic partner to the Sales organization, collaborating closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to identify business requirements, foster strong relationships, and translate those needs into scalable solutions.Your immediate focus will be on leading high-impact initiatives aimed at enhancing sales productivity, deal velocity, and pipeline visibility. This includes improvements in quoting, forecasting, and sales workflows. Over time, you will assume responsibility as the product owner for designated sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business impact across the Sales organization.A vital aspect of this position involves close collaboration with IT and Engineering teams, where you will spearhead rapid prototyping of ideas, validate solutions with stakeholders, and transition them into production-ready capabilities.You will own the outcome of what gets delivered; the technical teams will be responsible for the implementation.

Acadian Asset Management LLC is hiring a Business Architect II focused on Operations Systems in Boston, Massachusetts. This role centers on shaping and delivering solutions that enhance daily business operations. Role overview The Business Architect II collaborates with teams throughout the company to align business objectives with technology initiatives. The main goal is to improve operational efficiency and support future growth. Key responsibilities Design and implement solutions that streamline daily operations Work closely with cross-functional teams to ensure business needs are reflected in technology projects Help prepare the organization for scalable growth by improving operational processes Location This position is based in Boston, Massachusetts.

Join Flywire as a Senior Business Operations and Strategy Manager in the Payments division, where you will play a pivotal role in shaping our operational strategies and driving business success. You will collaborate with cross-functional teams to enhance efficiency and optimize processes, ensuring we deliver exceptional value to our clients.Your expertise will help us navigate the complexities of the payments landscape, allowing us to develop innovative solutions that meet the evolving needs of our customers. If you're passionate about business strategy and operational excellence, this is the role for you!

Harvard Business School's HBS Foundry is hiring a Business Operations and Finance Manager based in Boston. This role centers on improving how the Foundry runs day to day and strengthening financial processes to support ongoing growth. Key responsibilities Work closely with teams across the Foundry to move strategic projects forward Review financial data, analyze performance, and share key findings with leadership Oversee budgets and support decisions that make the best use of resources Look for ways to streamline operations and make workflows more efficient Role impact This position plays a direct part in the Foundry's growth by providing financial analysis and operational support. The work helps drive the Foundry's focus on innovation and high standards.

Collaborative Success in Streaming. Join Roku to Revolutionize TV ViewingAs the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is on a mission to transform every television experience globally. We pioneered the streaming revolution, connecting viewers with their favorite content, empowering publishers to grow and monetize their audiences, and offering advertisers innovative ways to reach consumers.Your journey with Roku starts from day one, where your contributions are both meaningful and appreciated. We are a rapidly growing public company, and your role will help us delight millions of streamers worldwide while gaining valuable experience across diverse disciplines. About Our TeamThe Ad Product Strategy & Operations (PS&O) team is a critical bridge within Roku’s Ad Product organization, blending strategy with execution. We collaborate with product managers and cross-functional teams to streamline decision-making, ensure readiness for launches, and implement product strategies across our advertising portfolio. Our focus is on enhancing clarity, scalability, and alignment from roadmap planning to execution, working closely with commercialization partners to effectively bring new products to market. Position OverviewWe are seeking a PS&O Lead with a robust background in performance advertising to drive product strategy through detailed market analysis, competitive intelligence, and go-to-market execution for Roku's expanding performance advertising division. You will create and implement scalable frameworks that foster revenue growth across our performance and growth advertising portfolio. Your role will involve ensuring tight collaboration between product, sales, and legal teams, acting as a strategic partner to identify and address systemic roadblocks and operational inefficiencies that might hinder our success in the market.The ideal candidate will have experience building or scaling performance advertising products within a digital platform context. Familiarity with outcome-based buying systems, such as cost-per-action bidding, conversion optimization, audience targeting, and measurement, is essential.

WHY JOIN ALO?At Alo Yoga, we believe in the transformative power of mindful movement. Our mission is to cultivate a lifestyle that transcends the studio, enriching both personal lives and communities. Embrace the journey of taking your practice off the mat and into everyday life.OVERVIEWThe Operations Lead plays a vital role within our store leadership team, focusing on enhancing profitability and operational efficiency. Collaborating closely with the Operations & Visual Manager, you will initiate and delegate tasks, providing constructive feedback to ensure that our store operations run smoothly and effectively.

As the Revenue Operations Lead at Whoop, you will play a crucial role in optimizing our revenue processes and enhancing operational efficiency. You will collaborate with cross-functional teams to develop strategies that drive revenue growth, improve customer retention, and streamline sales operations. Your analytical skills will be essential in assessing performance metrics and implementing data-driven solutions.