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Business Operations Lead - Fraud Strategy

On-site Full-time

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Experience Level

Manager

Qualifications

Role OverviewWe are seeking an accomplished Business Operations Lead to spearhead Taptap Send’s fraud prevention strategy, safeguarding our customers and business from financial crime. The ideal candidate will be a strategic thinker with hands-on experience in analytics and operations and a proven track record of driving improvements in critical metrics. Experience in fast-paced startups is essential, with an added advantage for those with fintech and fraud backgrounds. Your responsibilities will include developing and implementing robust fraud prevention frameworks, enhancing risk detection models, and collaborating with cross-functional teams to continuously fortify our fraud defenses while ensuring a seamless experience for legitimate users.

About the job

About Us

At Taptap Send, we are revolutionizing cross-border financial transactions for emerging markets. Our mission is to empower families, stimulate local economies, and redefine access to essential financial services for millions.

Since our inception in 2019, we have transformed the landscape of money transfers, operating across six continents and serving both high-traffic and underserved remittance corridors. We have harnessed a significant transition from traditional banking to mobile solutions, delivering digital financial services to regions previously unreachable by conventional systems. Our next phase of growth will introduce a suite of services tailored to enhance financial accessibility for diaspora communities, including local card solutions and advanced savings and payments features.

Our rapid expansion is fueled by premier investors and a commitment to blending real-world impact with pioneering fintech innovation.

  • Founded by Harvard graduates and serial entrepreneurs who have established successful companies, including Segovia (acquired) and GiveDirectly (over $300M in revenue, recognized as the fastest-growing NGO worldwide).
  • Supported by leading investors such as Spark Capital, Canaan Partners, Reid Hoffman, and Breyer Capital.
  • Composed of top talents from renowned organizations like Bain, Google, McKinsey, Uber, Checkout, and Bolt — we prioritize agility, humility, and a deep commitment to our mission.
  • A diverse global team of over 250 individuals representing more than 50 nationalities and speaking over 50 languages.
  • Driven by our core values of ownership, impact, humility, and heart, which we embody in our actions, not just our words.

About Taptap Send

Taptap Send is a leading cross-border fintech company founded to provide innovative financial solutions for emerging markets. Our mission is to empower communities and transform how money moves across borders, ensuring financial services are accessible to all.

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