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Business Intelligence & Analytics Manager

CollibraBrussels, Belgium
Hybrid Full-time

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Experience Level

Manager

Qualifications

Lead customer lifecycle analytics: health scoring, adoption patterns, expansion signals, renewal dynamics, and more. Act as the analytics partner for Services leadership, understanding their priorities, shaping the agenda, and proactively providing insights. Develop diagnostic frameworks that link product usage to commercial outcomes, enabling leadership to identify customer challenges and successes. Conduct comprehensive analyses: collect data, build models, test customer behavior hypotheses, and communicate findings effectively to stakeholders. Enhance executive reporting with context and narrative to accompany numerical data.

About the job

Join Collibra's Strategy and Operations Team

We are seeking a proactive Business Intelligence & Analytics Manager to spearhead customer lifecycle analytics within our Analytics & Insights team, a vital part of Collibra's Strategy function. In this role, you will delve into how customers engage with, expand, and achieve success using Collibra's platform, while establishing scalable and governed analytical frameworks that increasingly leverage AI.

This position intersects strategic analytics and the evolving ways Collibra utilizes its own data. You will manage a key analytics domain from start to finish, including customer health, product adoption, expansion trends, and renewal dynamics. Additionally, you will influence how we govern the data and semantic models that support these insights, moving towards AI-powered self-service analytics. We are committed to making Collibra its own first customer for data governance and AI-assisted discovery, and this role is integral to that vision.

Reporting to the Director of Analytics and Insights, you will serve as the dedicated analytics partner for our Services leadership and contribute significantly to the cross-functional diagnostic frameworks relied upon by our executive committee. Collaborating closely with our Data Office, RevOps, Product teams, and senior stakeholders, you will provide data-driven insights that go beyond mere data delivery.

If you are passionate about customer lifecycle analytics, building governed and AI-ready data products, and shaping how a data governance company conducts its internal analytics, we invite you to connect with us.

This is a hybrid role based in our Brussels office, requiring you to work from the office at least two days each week to enhance collaboration and team progress.

About Collibra

Collibra is a leading data intelligence company, dedicated to empowering organizations to maximize the value of their data. With a commitment to data governance and analytics, Collibra enables teams to make informed decisions and drive business growth through innovative solutions.

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