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Business Development Manager at Customs Support | Warsaw, Poland

Customs Support GroupWarsaw, Mazowieckie, Poland
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in business development or sales within the customs or logistics sector. Strong understanding of customs regulations and international trade practices. Excellent communication and negotiation skills. Ability to build and maintain professional relationships. Proficient in using digital tools and technology.

About the job

Join the Customs Support Group (CSG), Europe’s foremost independent provider of customs services, established in 1964. With operations spanning 14 European countries and over 100 offices, we proudly employ more than 1,700 customs professionals.

Our mission is to facilitate the seamless and compliant movement of goods across borders, alleviating the complexities of customs regulations for our clients.

What We Do: We proudly serve over 60,000 clients and manage more than 20 million declaration lines annually. From everyday customs declarations to compliance, duty optimization, and trade advisory services, we simplify cross-border trade, making it more predictable and efficient.

How We Operate: By merging local customs expertise with advanced digital tools, we ensure quick and accurate handling of large volumes. Our innovative technology promotes smarter workflows, minimizes manual tasks, and enhances turnaround times, leading to measurable productivity improvements in markets like the UK.

Why It Matters: As customs regulations become increasingly intricate, the risks and costs of errors grow. CSG is dedicated to helping clients maintain compliance, mitigate risks, and ensure the smooth operation of their supply chains.

Why Join Us?

At CSG, you will become part of a dynamic international organization that is transforming customs operations.

You will:

  • Collaborate with seasoned customs professionals and tech teams.

  • Gain insights into international trade and complex supply chains.

  • Contribute to services that significantly impact global commerce.

This is an excellent opportunity to cultivate a career in a stable yet evolving industry where expertise and sound judgment are valued.

Position Overview

The Business Development Manager is responsible for spearheading sales growth of customs services in both domestic and international markets. Key objectives include acquiring new clients, nurturing long-term business relationships, and expanding the company’s customs services portfolio. This role demands a robust understanding of customs operations, international trade, and effective negotiation skills with B2B clients.

  • Proactively seek new clients interested in customs services (import/export clearance, transit, customs consultancy).

  • Analyze client needs and recommend optimal solutions.

  • Foster and maintain relationships with existing clients and business partners.

  • Collaborate with operations and customs departments to ensure top-tier service quality.

  • Prepare commercial proposals and presentations, and engage in negotiations.

About Customs Support Group

Customs Support Group (CSG) stands as a pillar in the customs services industry across Europe. With a legacy dating back to 1964, our commitment to facilitating international trade through expert customs solutions has established us as the trusted partner for businesses navigating the complexities of customs regulations.

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