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Business Analyst

CGS FederalBoston, MA
Hybrid Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proven experience as a Business Analyst or in a similar role. Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. Experience with Microsoft and Atlassian tools. Ability to work collaboratively in a fast-paced environment. Detail-oriented with strong organizational skills.

About the job

Business Analyst
Employment Type: Full-Time, Experienced
Department: Information Technology

CGS Federal is seeking a talented Business Analyst to collaborate with a prominent federal agency! In this role within Business Operations and Content Strategy at CGS, you will engage with internal business stakeholders and external partners to identify new business opportunities and articulate functional requirements.

At CGS, we unite driven, skilled, and innovative individuals to tackle the most pressing challenges faced by the government through state-of-the-art technology. We are looking for candidates who are passionate about driving government innovation, value teamwork, and possess the foresight to anticipate the needs of others. Our environment fosters employee support and encourages professional development through diverse learning opportunities.
 
Key Skills and Responsibilities:
- Assist in developing briefings, agendas, and various documentation as needed, including training materials and demonstrations for diverse stakeholders.
- Document and analyze business and functional requirements to ensure accurate translation into process maps and technical specifications.
- Produce thorough documentation adhering to organizational standards, including system architectural diagrams, concepts of operations, and monthly status reports.
- Create high-level briefings and communication materials tailored for customers, management, and executive stakeholders.
- Collaborate with government representatives and team members to identify, recommend, and implement enhancements for service delivery and new technology adoption.
- Evaluate program materials and propose innovative strategies for improvement.
- Independently gather information from subject matter experts to develop, organize, and author procedure manuals, technical specifications, and process documentation.
- Cultivate a deep understanding of Microsoft and Atlassian products (including Teams, SharePoint, Visio, Jira, Confluence) to convert complex product information into clear, engaging content.
- Research, outline, write, and edit new and existing content for various platforms.

About CGS Federal

CGS Federal is committed to assembling a workforce of motivated and skilled professionals dedicated to solving complex governmental challenges with innovative technological solutions. We foster a collaborative culture that promotes personal and professional growth, encouraging our employees to engage in continuous learning and development.

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