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Business Analyst - Claims & MPL at Adept Consulting Services | Harrisburg, PA

Adept Consulting Services, Inc.Harrisburg, Pennsylvania, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Preferred Skills:Experience with Medical Professional Liability (MPL) claims or underwriting workflows. Familiarity with modern claims management systems, insurance cloud solutions, or insuretech platforms. Knowledge of healthcare and medical industry terminology, compliance, and regulatory frameworks (e.g., HIPAA, incident reporting, medical claims processes). PMP or equivalent certification is preferred but not mandatory. Required Skills and Qualifications:Minimum of 2 years of Business Analysis experience, specifically in claims (P&C, Health, MPL, or specialty lines). Hands-on experience with claims departments, adjusters, claims workflows, First Notice of Loss (FNOL), coverage analysis, or system configuration. Willingness to commute to Harrisburg, PA once a month for in-person collaboration. Experience working in agile environments with a track record of successful iterative delivery. Proven ability to convert complex claims and MPL requirements into actionable system configurations, data rules, and workflows. Excellent communication and stakeholder management skills. Strong capabilities in requirements gathering, process analysis, backlog management, and documentation. Technical proficiency, including familiarity with cloud-based solutions and relevant technologies.

About the job

Adept Consulting Services, Inc. is an expanding IT consulting firm based in Pennsylvania, committed to delivering exceptional services since 1994. Our unwavering focus on customer satisfaction is reflected in our 100% client satisfaction rate, achieved through the expertise of our skilled senior consultants. We invite you to become a valued member of our team, where your contributions are recognized and rewarded.

In this role, you will have the opportunity to work on innovative insurance and insuretech solutions, collaborating closely with product, technical, and client teams. This position requires adeptness in translating claims business needs into actionable system requirements, assisting in configuration, supporting implementations, and ensuring seamless project delivery.

Key Responsibilities:

  • Conduct thorough analyses of claims workflows, business rules, loss reporting processes, and regulatory requirements.
  • Translate claims requirements into detailed user stories, configurations, and data mappings.
  • Support system configuration and testing in modern insurance and claims platforms.
  • Engage directly with claims adjusters, subject matter experts (SMEs), developers, and client stakeholders.
  • Assist with Medical Professional Liability (MPL) requirements, including incident/occurrence reporting, liability triggers, defense costs, reserves, and coverage nuances.
  • Ensure deliverables meet client expectations in a dynamic, agile environment.

About Adept Consulting Services, Inc.

Adept Consulting Services, Inc. is a reputable IT consulting firm rooted in Pennsylvania, known for managing stable, long-term projects while ensuring complete customer satisfaction. Since 1994, we have successfully partnered with our clients by providing skilled, senior consultants dedicated to achieving results.

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