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Business Analyst at WNS Global Services | Warsaw

On-site Full-time

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Experience Level

Entry Level

Qualifications

At least 2 years of experience in a similar role, particularly with low-code B2B digital tool implementations. Fluent and confident in English communication. Proficient in leading and moderating client meetings and presentations. Exceptional analytical and problem-solving abilities. Familiarity with business process modeling and capable of graphical presentations (including BPMN and/or PowerPoint). Skilled in providing detailed technical assistance, both written and verbal. Experience in engineering and requirements management. Knowledge of Agile methodologies, specifically using Jira and Confluence.

About the job

  • Conducting engaging implementation presentations and workshops with clients, spotlighting the Ivalua Buyer platform in its standard configuration.
  • Gathering and refining business requirements while assisting clients in articulating their end-user needs through gap analysis.
  • Evaluating specific business requirements for technical feasibility and alignment with Ivalua configuration best practices.
  • Converting and refining business requirements into detailed functional specifications.
  • Transforming functional specifications into user stories and managing a product backlog.
  • Collaborating closely with application engineers and integration engineers to ensure that the Ivalua system is tailored to meet client specifications.
  • Maintaining continuous collaboration with the Customer's Product Owner throughout each project phase (Design / Build / Test / Hyper Care) in adherence to SCRUM methodology.
  • Working alongside the Project Manager for task scheduling and project scope management.
  • Fostering and nurturing strong business relationships with clients.

About WNS Global Services Inc.

WNS Global Services Inc. (NYSE: WNS) stands as a premier leader in Business Process Management (BPM) globally. With a portfolio serving over 400 clients, WNS combines operational excellence with profound domain expertise across key sectors, including Banking and Financial Services, Consulting, Healthcare, Insurance, Manufacturing, Retail, and Telecommunications. Since commencing operations in Poland in August 2012, the company has emphasized European language capabilities, particularly in finance, insurance, customer service, and travel sectors.

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