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Bilingual Sales Performance Manager | Home Services

Sage Home LoansCharlotte, NC
Hybrid Full-time $60K/yr - $86K/yr

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Experience Level

Manager

Qualifications

Desired Qualifications: Bachelor's degree in Marketing, Management, Business, Finance, or a related field. Minimum of 2 years of relevant experience; prior call center management experience is preferred. Bilingual fluency in English and Spanish is essential. Proficiency in Microsoft Office Suite, Google Workspace, email, web, and social media communication. Strong analytical skills with a focus on data-driven decision-making. Exceptional written, verbal, and interpersonal communication abilities. Creative thinking with a strategic mindset. Excellent organizational skills and time management capabilities.

About the job

Join Red Ventures as a Bilingual Sales Performance Manager in our South Charlotte, NC headquarters. This pivotal role is hybrid, requiring in-office work from Monday to Thursday, with the flexibility to work remotely every Friday.

We are seeking a talented individual with professional proficiency in both English and Spanish, who can effectively manage client communications and relationships. You will collaborate with both internal and external sales leaders to identify and seize performance opportunities, enhance staffing effectiveness, and drive crucial sales KPIs such as compliance and customer satisfaction.

Key Responsibilities:

  • Lead and develop external sales teams to achieve specific business KPIs.
  • Balance high performance with compliant behaviors and exceptional customer service.
  • Analyze performance data to uncover revenue growth opportunities.
  • Engage with partners regarding sales strategy, staffing, product changes, and more.
  • Review and enhance sales call performance, compliance, and internal technology usage.
  • Motivate external sales leaders to meet and exceed business objectives.
  • Create an inclusive environment and participate actively in highly engaged teams.

About Sage Home Loans

Red Ventures is a leading digital media company that connects consumers with the best services and products in the market. Our passion for innovation and commitment to excellence drives us to create impactful customer experiences. We foster a collaborative and dynamic work environment that encourages growth and development.

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