companyCanadian Bank Note Company logo

Bilingual Customer Service Representative at BUMP Group | Ottawa

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Qualifications

Qualifications:Fluency in both English and French is required. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-centric approach. Experience in a customer service role is preferred but not mandatory. Ability to work effectively in a team-oriented atmosphere.

About the job

Canadian Bank Note Company seeks a Bilingual Customer Service Representative to join the BUMP Group in Ottawa. This position centers on supporting customers in both English and French, answering questions, and resolving issues to create a positive experience.

Key responsibilities

  • Handle customer inquiries by phone, email, or other channels in both official languages
  • Offer clear information and practical solutions to address concerns
  • Maintain a friendly and helpful approach with each interaction

Requirements

  • Fluency in English and French, with strong communication skills in both
  • Ability to manage several requests at once and set priorities
  • Genuine interest in assisting others
  • Comfort working in a busy environment

This role is located in Ottawa.

About Canadian Bank Note Company

The Canadian Bank Note Company is a leading provider of secure documents and innovative solutions, delivering high-quality products and services to clients worldwide. We pride ourselves on our commitment to excellence and our dynamic work environment that fosters growth and development.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.