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Beauty Advisor at KIKO Milano | Glasgow, Scotland

KIKO MilanoGlasgow, Scotland, United Kingdom
On-site Part-time

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Experience Level

Experience

Qualifications

1-2 years of experience in a relevant role, preferably in Fashion or Beauty. Strong understanding of beauty products and current trends. Exceptional communication and customer service abilities. Ability to thrive in a fast-paced retail environment. Willingness to work flexible hours, including evenings, weekends, and holidays. Track record of meeting sales targets. Experience in conducting product demonstrations and applying makeup. Knowledge of skincare routines and techniques. Capability to maintain a clean and organized workspace.

About the job

Are you enthusiastic about beauty and eager to assist others in showcasing their individual style? Become a vital part of our dynamic team at KIKO Milano as a Beauty Advisor. In this role, you'll be instrumental in delivering unparalleled customer service and beauty insights to our esteemed clientele.


KEY RESPONSIBILITIES

CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT

  • Provide exceptional service by engaging with customers, ensuring a welcoming atmosphere that reflects KIKO standards in attitude, attire, and makeup.

  • Achieve business objectives in collaboration with the Store Manager, focusing on customer experience, sales, and KPIs.

  • Meet customer needs through effective cross-selling of products.

  • Complete all BeKIKO training modules, quizzes, and other educational requirements.

  • Communicate with management regarding any issues affecting customer experience and KPI achievements, including trends, stock, and store cleanliness.

  • As a team member, you may have the chance to take on the role of 'Beauty Tutor,' assisting the Store Manager in training the store team.

PROCEDURES & POLICIES EXECUTION

  • Ensure compliance with all KIKO standards within the store.

  • Maintain KIKO protocols as outlined in the KIKO STORE BOOK and communicated by the Store Manager.

  • Contribute to maintaining high standards in store presentation, merchandising, and customer care.

  • Stay updated on market trends to enhance customer engagement.

About KIKO Milano

KIKO Milano is a vibrant and innovative beauty brand, committed to offering high-quality cosmetics that empower individuals to express their unique style. Our team is passionate about beauty and dedicated to providing exceptional service to our customers.

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