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Bartender at TOCA Social | The O2, London

TOCA SocialLondon, England, United Kingdom
On-site Part-time £14.21/hr - £14.21/hr

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Experience Level

Entry Level

Qualifications

To thrive in this role, you should possess:A passion for providing excellent customer serviceA positive attitude and the ability to work in a fast-paced environmentStrong communication skills and a teamwork-oriented mindsetA willingness to learn and grow within the company

About the job

Join the revolution in dining and entertainment at TOCA Social, the world's first venue that combines football with exceptional culinary experiences! Our flagship location opened in 2021 at The O2, London, and we have exciting plans for expansion including venues in Birmingham (2024), Westfield London, Dallas, and Mexico (2025).

At TOCA Social, we believe in inclusivity—everyone plays! You don’t need to be a football expert; if you thrive in a vibrant, energetic environment, you’ll love being a part of our team!

Benefits:

  • Competitive average earnings of £14.21 per hour, including tronc (based on recent averages)
  • Enjoy complimentary TOCA games!
  • Generous discounts on food and beverages
  • Free meals while on shift
  • Access to local retail and hospitality discounts
  • Teammate Assistance Programme offering free counseling sessions
  • Exciting opportunities for career progression as we grow!

Job Highlights:

Location: TOCA Social, The O2, Peninsula Square, London, SE10 0DX

Reports to: Bar & Hospitality Manager

Work Hours: Both part-time and full-time positions are available. Flexibility for evening and weekend shifts is essential.

As a Bartender, you will play a crucial role in creating memorable experiences for our guests. Your days will be dynamic and filled with opportunities to shine! We are committed to providing training and development for all team members, supporting your journey to becoming a legend in our venue.

Role Scope & Responsibilities:

We are seeking an enthusiastic and engaging Bartender to ensure the smooth operation of our bars while delivering exceptional guest experiences. Your key responsibilities will include:

  • Welcoming guests and guiding them through their experience to ensure top-notch service
  • Exhibiting a friendly and approachable demeanor to enhance guest satisfaction
  • Preparing high-quality drinks in line with TOCA Social standards
  • Providing knowledgeable drink recommendations
  • Assisting Barbacks as needed
  • Taking orders and delivering drinks while checking in on guests
  • Mentoring junior team members to help them excel
  • Ensuring compliance with legal regulations, including age verification through ID checks
  • Walking guests through our food and beverage offerings and making suggestions
  • Identifying opportunities to exceed guest expectations in a delightful manner

About TOCA Social

TOCA Social is pioneering a unique fusion of dining and football entertainment, setting a new standard in the industry. Our venues are designed to provide an unforgettable experience for guests, where everyone can enjoy the game, delicious food, and vibrant atmospheres.

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