Bartender at TOCA Social | The O2, London

Join the revolution in dining and entertainment at TOCA Social, the world's first venue that combines football with exceptional culinary experiences! Our flagship location opened in 2021 at The O2, London, and we have exciting plans for expansion including venues in Birmingham (2024), Westfield London, Dallas, and Mexico (2025).At TOCA Social, we believe in inclusivity—everyone plays! You don’t need to be a football expert; if you thrive in a vibrant, energetic environment, you’ll love being a part of our team!Benefits:Competitive average earnings of £14.21 per hour, including tronc (based on recent averages)Enjoy complimentary TOCA games!Generous discounts on food and beveragesFree meals while on shiftAccess to local retail and hospitality discountsTeammate Assistance Programme offering free counseling sessionsExciting opportunities for career progression as we grow!Job Highlights:Location: TOCA Social, The O2, Peninsula Square, London, SE10 0DXReports to: Bar & Hospitality ManagerWork Hours: Both part-time and full-time positions are available. Flexibility for evening and weekend shifts is essential.As a Bartender, you will play a crucial role in creating memorable experiences for our guests. Your days will be dynamic and filled with opportunities to shine! We are committed to providing training and development for all team members, supporting your journey to becoming a legend in our venue.Role Scope & Responsibilities:We are seeking an enthusiastic and engaging Bartender to ensure the smooth operation of our bars while delivering exceptional guest experiences. Your key responsibilities will include:Welcoming guests and guiding them through their experience to ensure top-notch serviceExhibiting a friendly and approachable demeanor to enhance guest satisfactionPreparing high-quality drinks in line with TOCA Social standardsProviding knowledgeable drink recommendationsAssisting Barbacks as neededTaking orders and delivering drinks while checking in on guestsMentoring junior team members to help them excelEnsuring compliance with legal regulations, including age verification through ID checksWalking guests through our food and beverage offerings and making suggestionsIdentifying opportunities to exceed guest expectations in a delightful manner

Join the revolution in dining and entertainment at TOCA Social, the world's first immersive experience combining football with exceptional culinary delights! Since our launch in 2021 at The O2 in London, we've expanded to Birmingham and will soon unveil our venue in Westfield London in 2025. By 2026, we’ll also be opening our first US venue in Dallas, with exciting expansions planned in Mexico and Paris!At TOCA Social, everyone is welcome! A passion for football is not a prerequisite; if you thrive in a vibrant, high-energy atmosphere, you'll quickly embrace our unique and engaging concept!Perks of Joining Our Team:Competitive pay at £12.21 per hour, plus service charge!Enjoy complimentary access to TOCA games!Exclusive discounts on food and beverages!Free meal during your shift!Local retail and hospitality discounts!Teammate Assistance Programme offering free counseling sessions!Exciting opportunities for career progression as we grow!Role Overview:We are currently seeking a vibrant and enthusiastic Bartender who will be integral to ensuring the smooth operation of our bars and crafting unforgettable experiences for our guests. Responsibilities include:Welcoming and assisting guests to create a top-tier experienceExuding warmth and a desire to make guests happy with genuine interactionsCrafting delightful drinks that meet TOCA Social standardsProviding knowledgeable drink recommendationsSupporting Bar Backs when neededTaking orders, serving drinks, and checking in with guestsMentoring junior team members to help them succeedAdhering to legal regulations, including verifying guest age when necessaryShowcasing our food and beverage offerings and making recommendationsIdentifying opportunities to exceed guest expectations in a delightful manner

Join TOCA Social, where we believe that the happiness of our teammates directly enhances the guest experience. As a General Manager in Training, you will be pivotal in curating outstanding experiences for our guests by coordinating various aspects of their journey. We seek a candidate with prior experience in competitive socializing or hospitality venues, who embodies the 51% attributes that shape our cultural values.This role is a unique opportunity to train for a General Manager position, with guidance and support from seasoned leaders. You will gain hands-on experience and develop the necessary skills to effectively manage your own venue.Location: TOCA Social, The O2, Peninsular Square, SE10 0DXReports to: Senior General ManagerKey Responsibilities:Team DevelopmentRecruit, onboard, and nurture a motivated, high-performing team in collaboration with your leadership group.Promote an inclusive culture that prioritizes teammate engagement and wellbeing. Collaborate with the People Team and Learning & Development to facilitate career growth.Lead by example, setting clear expectations and holding the team accountable for maintaining high standards.Community Engagement & Brand AwarenessRepresent TOCA Social in the local community, forging strong external partnerships.Drive collaborations with local businesses, corporate clients, and community organizations.Enhance the Golden Goal Club database to boost sign-ups, encourage repeat visits, and foster guest loyalty.Lead local marketing efforts, events, and activations to increase foot traffic and brand recognition.Commercial ManagementUnderstand how daily operations influence revenue, labor, costs, and overall profit & loss performance.Contribute to achieving key performance indicators by driving sales and optimizing operational efficiency.Analyze performance data to inform strategic decision-making.Manage labor planning, scheduling, and productivity in alignment with business needs.Hands-On LeadershipBe present on the floor, delivering stellar guest experiences while supporting your team in real-time.Mentor teammates and leaders to consistently provide exemplary service.Act as the primary point of contact for guest recovery, addressing issues with empathy and accountability.Foster a vibrant, energetic environment that embodies TOCA Social’s “Everybody Plays” culture.Health, Safety & Compliance

Join the culinary team at TOCA Social, the world’s first dining and entertainment venue that combines the excitement of football with an unforgettable dining experience! Our flagship location opened at The O2 in London in 2021, with future expansions planned across Dallas, Paris, Mexico, and Guatemala by 2026.At TOCA Social, we believe in creating an environment where everyone can thrive, regardless of their football knowledge. If you’re passionate about working in a vibrant and energetic atmosphere, you’ll quickly fall in love with our innovative concept!Benefits:Competitive pay up to £15.50 (including service charge)Complimentary access to TOCA gamesSignificant discounts on food and beveragesFree meals during your shiftLocal retail and hospitality discountsTeammate Assistance Programme offering free counseling sessionsExcellent growth opportunities as we expand!

TOCA Social brings together dining, entertainment, and a football-inspired atmosphere at The O2 in London. Since opening in 2021, the venue has grown quickly, with new sites planned in Birmingham, Westfield London, Dallas, and Mexico over the next two years. This is a place where everyone is welcome, whether or not football is your thing. The team values energy, enthusiasm, and a genuine focus on guest experience. Role Overview The Waiter/Waitress role at TOCA Social centers on delivering memorable service and helping guests enjoy every aspect of their visit. The position offers the chance to cross-train in other departments, supporting both personal development and career progression. Key Details Location: TOCA Social, The O2, Peninsula Square, SE10 0DX, London Reports to: Hospitality Manager Hours: 15 hours per week (evening and weekend availability required) What You Will Do Welcome guests and guide them throughout their dining experience Take and serve orders, maintaining engagement and attention to detail Demonstrate TOCA Social’s boxes and uphold service standards Handle guest inquiries and bookings in person and over the phone, with an emphasis on upselling Oversee cloakroom and boot room operations when needed Present food and drink menus, offering tailored recommendations Spot opportunities to surprise and delight guests Keep all guest-facing areas clean and well-presented Process transactions accurately and remain accountable for sales Communicate clearly with teammates to ensure smooth service Monitor and maintain stock levels for guest access Support kitchen and bar teams as required Benefits Hourly rate of £12.21 plus service charge (potential to earn up to £20 per hour OTE) Free access to TOCA games Significant discounts on food and drink Complimentary meals during shifts Local retail and hospitality discounts Teammate Assistance Programme with free counseling sessions Career progression opportunities as the company expands

Join TOCA Social, the world's pioneering dining and entertainment venue infused with a football theme, revolutionizing the way we dine and play! Established in 2021 at The O2 in London, our expansion continues with new locations set to open in Birmingham (2024) and Westfield London, Dallas, and Mexico in 2025!At TOCA Social, we believe that Everybody Plays! No prior football knowledge is necessary—if you thrive in a vibrant and dynamic atmosphere, you will love what we offer!Employee Benefits:Competitive pay up to £14.50 (including service charge)Free access to TOCA games!Generous discounts on food and beveragesComplimentary meals during shiftsDiscounts at local retailers and hospitality venues!Access to a Teammate Assistance Programme with free counseling sessionsOpportunities for career advancement as we grow!Key Responsibilities:As a Kitchen Crew Member, you will play an essential role in ensuring the seamless operation of our kitchen, delivering exceptional culinary experiences for our guests. Your responsibilities will include:Assisting the kitchen team with the preparation and presentation of TOCA Social dishesMaintaining high standards of cleanliness and food qualityCollaborating with team members to exceed guest satisfactionReporting maintenance issues to your supervisorProperly storing and labeling all food productsComplying with TOCA Social’s standards and health regulationsCommunicating effectively and positively with teammatesSupporting the kitchen and venue during special eventsActively participating as a team player ready to assist in various departmentsMentoring junior team members as needed

Join TOCA Social, the revolutionary dining and entertainment experience that puts a unique football twist on fun! Our first venue launched in 2021 at The O2 in London, followed by a Birmingham location in 2024, and we’re excited to open our Westfield London venue in 2025. By 2026, we will have expanded to Dallas, Mexico, and Paris!At TOCA Social, we believe that Everybody Plays! You don’t need to be a football expert to thrive in our vibrant and interactive environment. If you enjoy energetic atmospheres filled with laughter and excitement, you’ll fit right in!

About TOCA Social TOCA Social brings together dining, entertainment, and the energy of football in one lively venue. Since opening the flagship at The O2 in London in 2021, the company has expanded to Birmingham in 2024. New locations are on the horizon for Westfield London, Dallas, and Mexico in 2025. What Makes TOCA Social Unique The team welcomes guests from all backgrounds, no football experience required. The focus is on creating memorable moments and a fun, welcoming atmosphere for everyone. Enthusiasm and a positive attitude matter most.

TOCA Social brings together football, creative dining, and social experiences in venues across five countries. Each site features advanced football technology paired with hospitality, giving guests a unique way to enjoy the sport and connect with others. With strong backing from top industry investors and a clear strategy for international growth, TOCA Social is preparing for significant expansion. The business model has been validated, and the company is entering a pivotal phase of scaling up. Role overview The Director of Strategic Initiatives will help shape the next chapter at TOCA Social. This position works closely with the Global President, taking a lead role in major decisions and strategic projects. Responsibilities range from building financial models for new venues to preparing board presentations and analyzing commercial partnerships. The role combines high-level planning with hands-on execution across the business. This position offers direct involvement in the football industry, opportunities to work with a growing network of partners, and the chance to see the impact of your work on the company’s growth. What you will do Work with the Global President and senior leaders on strategic planning, preparing board materials, and communicating with investors. Lead financial modeling for new venues, real estate, and capital planning. Conduct commercial analysis and due diligence for partnerships, sponsorships, and new market opportunities. Convert operational and revenue data into actionable insights to support business decisions. Oversee high-priority projects that span multiple teams, collaborating with operations, marketing, and commercial groups from start to finish. Support global growth by using data-driven analysis to prioritize markets and build business cases for expansion. Location This role is based in London, England, United Kingdom.

TOCA Social revolutionizes the dining and entertainment landscape with a unique football-themed experience. Since our inaugural venue opened in 2021 at The O2 in London, we have successfully launched three venues across the UK, with exciting expansions planned for Dallas, Paris, Guatemala, and Mexico by 2026!At TOCA Social, we embrace the spirit of play and fun, welcoming all individuals regardless of their football knowledge. If you thrive in a lively atmosphere, you'll quickly appreciate our innovative concept!Job Highlights:Location: Based in London, with occasional travel to Birmingham.Reports to: Head of Commercial PartnershipsWe are on the lookout for a dynamic Inbound and Trade Sales Manager to join our Sales team. This pivotal role involves enhancing TOCA Social’s inbound tourism, travel trade, and local community revenue streams across our UK venues.You will be responsible for shaping the strategy, forging valuable partnerships, and driving the commercial success of our inbound and community sales initiatives, ensuring TOCA Social is recognized as a must-visit experiential destination within the international travel trade and local communities.Role Scope & Responsibilities:Develop and implement the inbound tourism, travel trade, and community partnership strategy in alignment with company growth objectives.Oversee inbound, trade, and community revenue performance across UK venues, including forecasting and KPI tracking.Forge and maintain partnerships with tour operators, DMCs, group organizers, ticketing intermediaries, hotels, and tourism stakeholders.Initiate structured school trip programs, youth and grassroots football partnerships, and consistent local group bookings.Design and execute revenue-generating events such as tournaments, club nights, holiday camps, and community activations.Establish pricing structures, contracting standards, and account management processes.Collaborate closely with Venue General Managers to align outreach efforts with venue objectives and peak trading periods.Assist Corporate Sales by converting community and local business relationships into corporate bookings and private hires.Represent TOCA Social at trade shows, tourism expos, networking events, and community forums.Develop scalable systems, CRM processes, and reporting tools to facilitate ongoing growth.Support new venue openings through pre-launch inbound and community engagement strategies.

Welcome to TOCA Social, the pioneering dining and entertainment concept that brings a unique football twist to your experience! Since opening our first venue at The O2 in London in 2021, we have expanded to three locations across the UK and are thrilled to announce our upcoming venue in Dallas, US, with plans for Paris, Mexico, and Guatemala by 2026!At TOCA Social, we believe that everyone should play! No prior football knowledge is necessary; if you thrive in a vibrant and entertaining atmosphere, you're bound to love our innovative concept!About the Role:Location: Hybrid, requiring travel to venue locations across the UK and Europe at least two times per week.Reports To: Global Talent Development & Learning LeadHours: 45 hours per week, with one day dedicated to completing the Level 5 Digital Learning Designer Qualification.Contract Length: 19 months, with potential for a permanent position based on business needs.Anticipated Start Date: April 2026.As TOCA continues to grow in both corporate and franchise markets, we are enhancing our learning systems to keep pace with operational changes while facilitating long-term leadership and capability development. The Learning Designer & Administrator Apprentice will be responsible for designing, maintaining, and reporting on learning content and platforms for both TOCA brands (Soccer and Social), ensuring that learning remains accurate, accessible, and relevant.This apprenticeship is tailored for individuals early in their learning or People & Culture career, providing the opportunity to work closely with our Global Talent & Development Partner and gain firsthand experience in a global learning and development role.Key Responsibilities:Learning Design & Content Maintenance:Creation and upkeep of operational learning materials across both TOCA brands, including:Classroom-based workshop materials (participation guides, facilitation guides, and tools for workshops).E-learning modules and structured learning pathways for team members.Job aids, SOPs, and assessments.New venue opening learning toolkits.Quickly and accurately updating training materials in response to operational changes, such as:Menu changes.Service updates.System and process modifications.New territory launches.LMS Administration:End-to-end management of TOCA’s global learning platforms, including:Maintaining clean and accurate learning pathways.Uploading, updating, and archiving learning content.Monitoring completion rates, engagement, and learner progress.Building quizzes, assessments, and knowledge checks.Ensuring data accuracy and platform governance.Reporting & Insight:You will support...

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