About the job
About Our Team
The GTM (Go-To-Market) Innovation team is a dynamic and innovative group dedicated to transforming customer engagement through cutting-edge applications of our technology. As a vital internal incubator, we enhance the effectiveness of Sales, Technical Success, Enablement, and Revenue Operations by deploying our technology on a large scale. Our mission is to enrich real-world interactions by reshaping customer conversations, learning from each exchange, and discovering new ways to demonstrate the value of our technology.
About the Role
We are seeking talented backend software engineers with a product-oriented mindset to join our GTM Innovation team. In this role, you will play a crucial part in helping OpenAI engage with the world at scale. You will collaborate closely with go-to-market teams to understand their workflows, identify opportunities for improvement, and develop innovative solutions utilizing OpenAI’s API platform.
Your agility in moving from prototype to production will be essential, as your contributions will directly influence how customers interact with our technology in real-world settings. This role is perfect for engineers looking to engage directly with users, take ownership of end-to-end outcomes, and pioneer new categories of enterprise software.
Key Responsibilities:
- Develop impactful applications and tools that drive OpenAI’s go-to-market initiatives.
- Oversee the entire product lifecycle for GTM: prototype, iterate, deploy, and maintain.
- Collaborate closely with Sales, Technical Success, and Revenue Operations to identify user needs and create tailored solutions.
- Utilize OpenAI’s models in innovative ways to address real-world customer and internal workflow challenges.
- Convert insights gained from user interactions into actionable feedback for our Applied and Research teams to guide product development.
Qualifications:
- A minimum of 4 years of experience as a software/ML/product engineer working on user-facing systems.
- Experience as a founder or early engineer at a startup who has built a product from the ground up is highly desirable.
- Proficiency in Python or JavaScript and a strong capability in building full-stack applications.
- Experience building or prototyping LLM-powered workflows using the OpenAI API (or similar technologies).
- Demonstrated initiative, quick decision-making, and a profound sense of ownership.
- A passion for collaborating closely with end users to deliver exceptional solutions.

