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B2B Marketing Operations Manager

DeliverooLondon - The River Building HQ
On-site Full-time

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Experience Level

Manager

Qualifications

Essential:Proven experience in B2B marketing, preferably in a fast-paced environment. Strong analytical skills with the ability to leverage data for strategic decision-making. Excellent communication and interpersonal abilities to build relationships with stakeholders. Familiarity with marketing automation platforms and CRM tools.

About the job

B2B Marketing Operations Manager

Join Deliveroo in our quest to revolutionize how people shop and dine. Our mission is driven by impact, innovation, and growth. Positioned at the heart of our marketplace, the Commercial team shapes our partnerships with restaurants, grocers, and new market verticals globally. From forging significant collaborations to unveiling new revenue opportunities and crafting data-driven growth strategies, we tackle ambitious challenges that propel our business forward. If you excel in dynamic commercial environments and aspire to influence the trajectory of a leading global brand, this is your opportunity.

We are seeking a B2B Marketing Operations Manager to become a vital member of our London team. In this pivotal role, you will steer the design and implementation of our communications with external partners, ensuring optimal engagement to drive global growth.

Your Responsibilities

You will be integrated into the Commercial Operations team, the powerhouse behind Deliveroo's frontline strategy, providing essential tools, data, and frameworks that enable our teams to craft market-leading offerings for our restaurant and retail partners.

Your day-to-day responsibilities will include:

  • Lead Communication Strategy: Manage the B2B marketing calendar, overseeing the planning, quality assurance, and execution of multi-channel campaigns for our global partner network.

  • Optimize Campaign Performance: Establish comprehensive tracking and reporting systems to evaluate campaign performance, utilizing data-driven insights to recommend and implement optimizations.

  • Own the MarTech Stack: Serve as the business owner for tools such as Salesforce Marketing Cloud and Pardot, collaborating with Product teams to enhance our technical capabilities.

  • Drive Strategic Alignment: Balance business objectives with communication frequency, ensuring that internal messaging is seamlessly aligned with external partner outreach.

  • Continuous Improvement: Advocate for best practices in campaign design and automation, staying ahead of industry trends to maintain Deliveroo’s B2B communications at the forefront of excellence.

Qualifications for Success

Essential:

  • Proven experience in B2B marketing, preferably in a fast-paced environment.

  • Strong analytical skills with the ability to leverage data for strategic decision-making.

  • Excellent communication and interpersonal abilities to build relationships with stakeholders.

  • Familiarity with marketing automation platforms and CRM tools.

About Deliveroo

Deliveroo is dedicated to transforming the shopping and dining experience through innovation and impact. As a leading player in the marketplace, we focus on building strong partnerships with our clients and driving growth in various sectors.

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