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Automation Engineer at Parabola | San Francisco

Parabola Inc.San Francisco, California
On-site Full-time $130K/yr - $165K/yr

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Experience Level

Entry Level

Qualifications

Strong problem-solving skills and a deep understanding of customer needs. Proven experience in project management and the ability to juggle multiple projects effectively. Excellent communication skills to establish and maintain relationships, alongside technical expertise in APIs and databases.

About the job

About Us:

At Parabola, we empower teams to streamline their workflows by transforming and organizing complex data from various sources like PDFs, emails, and spreadsheets. Our innovative platform enables forward-thinking organizations to automate tedious processes that were once considered manual.

Companies such as Brooklinen, On Running, and Flexport leverage Parabola to reclaim valuable time and tackle ambitious projects. From reconciling inventory across multiple third-party logistics providers to auditing invoices, and automating weekly report exports, Parabola equips teams to automate their workflows without needing extensive engineering resources.

About the Role:

Join our Automation Engineering team, a vital link for our most significant accounts striving to maximize the value from our product. Engaging from the sales cycle, you will work hand-in-hand with customers and Account Executives to establish success criteria and action plans that achieve value expeditiously. Through tailored training sessions, interactive workshops, and comprehensive support, you will assist customers in designing and implementing AI-driven workflows that automate intricate business processes, driving efficiency and effectiveness. You will oversee each project from initial concept to successful launch, ensuring enduring impact and value. Our team is dedicated to providing each customer with a top-notch onboarding experience and a smooth transition to our Customer Experience team.

About You:

You possess a genuine passion for understanding and supporting customers. You empathize with their challenges and celebrate their successes as your own. With a talent for solving complex issues, you embrace learning about customer systems, industries, and internal workflows. Your interpersonal skills enable you to build and nurture strong relationships, while your technical prowess allows you to troubleshoot APIs, query databases, engage AI models, and construct efficient Parabola flows. You excel in managing multiple projects simultaneously and are driven by a passion for success, confidently representing our company and advocating for the customers you support.

What You'll Be Doing:

  • Collaborating with customers to define success metrics and action plans.
  • Leading hands-on workshops and training sessions.
  • Designing and deploying automated workflows that enhance business efficiency.
  • Ensuring a smooth onboarding experience for customers.

About Parabola Inc.

Parabola is revolutionizing the way teams handle data and automate workflows. Our platform is designed to help businesses of all sizes easily manage and transform their data for greater efficiency and effectiveness. Backed by leading venture capital firms such as OpenView Partners and Matrix Partners, we are dedicated to creating tools that empower teams to automate their processes and reach new heights in productivity.

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