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Audiovisual Field Service Engineer

Latitude Inc.Sacramento, CA
On-site Full-time

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Experience Level

Experience

Qualifications

3+ years of experience in AV field service, system integration, or commissioning. Strong troubleshooting skills with AV components such as displays, projectors, DSPs, switchers, control systems, microphones, cameras, and networked AV solutions. Hands-on experience with commissioning AV systems, including calibration and system testing. Ability to read and interpret AV system drawings, wiring diagrams, and technical documentation. Strong communication and client-facing skills, with the ability to explain technical issues to non-technical users. Valid driver’s license and willingness to travel to client sites. CTS certification is not required, though AVIXA training or other vendor certifications are a plus.

About the job

Job Title: Audiovisual Field Service Engineer
Location: Sacramento, CA or Pennsylvania (two locations available)
Employment Type: Full-Time

About the Position:
We are on the lookout for a skilled Audiovisual Field Service Engineer to become a vital part of our dynamic team. This role demands a comprehensive understanding of audiovisual (AV) system troubleshooting, repair, and commissioning. The perfect candidate will possess practical experience in diagnosing intricate AV issues on-site, ensuring that systems are installed, configured, and operating at optimal performance levels.

Core Responsibilities:
Conduct on-site diagnostics, troubleshooting, and repairs of AV systems, encompassing audio, video, control, and conferencing technologies.
Commission AV systems, guaranteeing functionality, calibration, and seamless integration within client environments.
Collaborate extensively with project managers, engineers, and installation teams to deliver exceptional solutions.
Provide thorough system testing, verification, and comprehensive client handoff documentation.
Assist clients with training, guidance, and technical support regarding AV system usage.
Keep accurate service reports, logs, and documentation of tasks completed.
Stay updated with the latest AV technology trends, equipment, and industry best practices.

Required Qualifications:
Minimum of three years of experience in AV field service, system integration, or commissioning.
Robust troubleshooting abilities with AV components, including displays, projectors, DSPs, switchers, control systems, microphones, cameras, and networked AV solutions.
Hands-on expertise in commissioning AV systems, including calibration and system testing.
Capability to read and interpret AV system schematics, wiring diagrams, and technical documents.
Exceptional communication and client-facing skills, with the capacity to convey technical information to non-technical users.
A valid driver’s license and readiness to travel to client locations.
While CTS certification is not mandatory, AVIXA training or other vendor certifications are advantageous.

Preferred Qualifications:
Familiarity with AV control platforms such as Crestron, AMX, or Extron.
Experience with video conferencing systems including Zoom Rooms, Microsoft Teams Rooms, Cisco, or Poly.
Knowledge of networking principles related to AV over IP systems.

Why Join Our Team:
Engage in a variety of AV projects utilizing cutting-edge technology.
Become part of a collaborative and supportive team environment.
Receive competitive compensation and benefits.
Explore opportunities for career advancement and training.

About Latitude Inc.

Latitude Inc. is a forward-thinking company that focuses on delivering exceptional audiovisual solutions to clients across various sectors. We pride ourselves on fostering a collaborative and innovative work environment that encourages professional growth and development.

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