Cloudbeds logoCloudbeds logo

Associate Website Designer - Transform Hospitality with Cloudbeds

CloudbedsLatin America
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Entry Level

Qualifications

Core Responsibilities:Manage support tickets through our ticketing system from live customers with published websites while adhering to the required SLA. Maintain records and oversee all task management systems related to website services. Communicate effectively with various customer profiles via video calls, emails, and voice calls. Resolve customer complaints and manage deadline-driven pressures efficiently. Conduct customer scoping, gather content, and lead revision calls, coordinating customer requirements with website designers. Collect property details and website requirements, organizing information for the website design team’s reference. Proactively communicate with customers throughout the process.

About the job

What Sets Us Apart

At Cloudbeds, we are not merely creating software; we are revolutionizing the hospitality industry. Our expertly crafted platform serves properties in over 150 countries, facilitating billions of bookings every year. From independent hotels to large hotel groups, we empower hoteliers to enhance their operations and elevate their commercial strategies through a seamless platform that integrates with a multitude of partners. Imagine being part of a fully remote team working alongside global innovators to develop AI-driven solutions that tackle the most significant challenges facing hoteliers today. Since our inception in 2012, we have earned the title of the World's Best Hotel PMS Solutions Provider and have been recognized on Deloitte's Technology Fast 500 list for 2024. However, this is just the beginning.

Are you enthusiastic about web design and ready to kickstart a rewarding career in this field? If you have experience in website creation using platforms like Wix, Squarespace, or WordPress, possess a background in customer service, and have a talent for crafting engaging content, Cloudbeds is eager to meet you!

This entry-level position provides a unique opportunity to assist our current website customers while actively engaging in the onboarding and setup processes for new clients, all under the mentorship of our experienced Website Design team.

About Cloudbeds

Cloudbeds is at the forefront of innovation in the hospitality sector, providing a comprehensive platform that assists hotel operators in enhancing their efficiency and profitability. Our commitment to customer success and technological advancement positions us as a leader in the industry.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.