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Associate Store Leader at On Running | Seoul

On-site Full-time

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Experience Level

Experience

Qualifications

Your Story- Over 6 years of experience in a customer-centric environment, including management responsibilities.- Retail experience in a sports or fashion context is highly desirable.- A collaborative team player with excellent interpersonal, hospitality, and communication skills.- Entrepreneurial mindset coupled with outstanding organizational skills to proactively anticipate future store needs. Additional Requirements- Physical Demands: The role requires constant movement, communication, hearing, reaching, climbing stairs, and standing for extended periods. It includes stooping, kneeling, and crouching.- Working hours: Flexibility to work weekends, evenings, and holidays as required.

About the job

Join Our Team as an Associate Store Leader

This is an exciting opportunity to become an integral part of On's Direct-to-Consumer (DTC) Retail team and co-manage our retail stores in the vibrant city of Seoul.

As one of the pioneering team members, you will play a crucial role in shaping our store operation processes. Your responsibility will encompass the overall performance of the store and ensuring top-notch customer service every day. You will oversee all store operations, including inventory management, IT systems, customer flow, product training, and internal team responsibilities.

Your Mission

- Actively embody and communicate On's values and brand philosophy in interactions with both the team and customers.

- Assist in staff planning and recruitment to cultivate a high-performing team.

- Contribute to the implementation of continuous learning and development programs for the store team, providing on-the-job coaching and training as necessary.

- Monitor store key performance indicators to assess the health of business operations.

- Supervise Front-of-House (FoH) operations to guarantee exceptional service for every customer.

- Manage inventory and Back-of-House (BoH) processes to optimize stock levels and ensure smooth product flow.

- Serve as the in-store troubleshooting expert for On's systems and core processes.

About On Running

At On, we are passionate about creating extraordinary experiences. Our Direct-to-Consumer (DTC) Retail team in Seoul is committed to connecting with diverse communities and empowering individuals through innovative products and services. Join us to make a difference and elevate the brand experience globally.

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