About the job
Join Our Team as an Associate Store Leader
This is an exciting opportunity to become an integral part of On's Direct-to-Consumer (DTC) Retail team and co-manage our retail stores in the vibrant city of Seoul.
As one of the pioneering team members, you will play a crucial role in shaping our store operation processes. Your responsibility will encompass the overall performance of the store and ensuring top-notch customer service every day. You will oversee all store operations, including inventory management, IT systems, customer flow, product training, and internal team responsibilities.
Your Mission
- Actively embody and communicate On's values and brand philosophy in interactions with both the team and customers.
- Assist in staff planning and recruitment to cultivate a high-performing team.
- Contribute to the implementation of continuous learning and development programs for the store team, providing on-the-job coaching and training as necessary.
- Monitor store key performance indicators to assess the health of business operations.
- Supervise Front-of-House (FoH) operations to guarantee exceptional service for every customer.
- Manage inventory and Back-of-House (BoH) processes to optimize stock levels and ensure smooth product flow.
- Serve as the in-store troubleshooting expert for On's systems and core processes.

