Associate, Settlement Services

Join Altisource as a Team Lead for Settlement Services, where you will play a pivotal role in managing and guiding a team to ensure seamless settlement processes. You will leverage your expertise to optimize operations, enhance efficiency, and deliver exceptional service to our clients.

Key Responsibilities:Serve as the primary point of contact for buyers, lenders, and other stakeholders regarding Title and Settlement services throughout the transaction.Review and summarize search documents, addressing title and commitment issues thoroughly.Facilitate the Title/Settlement Services process by providing timely updates and addressing inquiries related to the property.Engage effectively with all stakeholders involved in the transaction.Ensure the production of consistently high-quality, error-free work.Aim for 100% quality yield in all tasks.Communicate fluently in English, both verbally and in writing.Meet the output productivity targets established by the business unit.Conduct detailed investigations of high-priority complaints and disputes.Identify and escalate issues that require supervisor intervention.Complete all assignments and projects within established deadlines.Foster strong collaboration within the team to achieve departmental objectives.

ROLE AND RESPONSIBILITIESFUNCTIONAL/OPERATIONAL:Engage with external stakeholders including borrowers, selling agents, lenders, and attorneys to ensure smooth communication.Utilize proficient call and objection handling skills for both inbound and outbound communications.Coordinate closing schedules with buyers and lenders, and arrange notary services.Prepare and balance HUD and Closing Disclosure (CD) documents with lenders.Monitor closing deadlines to guarantee timely completions.Review title commitments and prepare comprehensive closing packages.Analyze tax statements and effectively prorate taxes as necessary.Review Homeowners Association (HOA) documents and lien payoffs.Demonstrate knowledge in disbursements and funding.Contribute to a positive customer experience throughout the closing process.

Role Overview:As an Associate in Settlement Services at Altisource, you will play a pivotal role in ensuring seamless communication with external stakeholders including borrowers, selling agents, lenders, and attorneys. Your expertise will be paramount in managing closing processes and maintaining a positive customer experience throughout.Key Responsibilities:Engage effectively with external stakeholders such as borrowers, selling agents, lenders, and attorneys.Demonstrate proficiency in call handling, addressing objections for both inbound and outbound communications.Coordinate closing schedules with buyers and lenders while arranging notary services.Prepare and balance HUD and CD documents in collaboration with lenders.Monitor closing deadlines to guarantee timely completion of all processes.Review title commitments and prepare comprehensive closing packages.Assess tax statements and accurately prorate taxes as needed.Examine HOA demands and lien payoffs.Possess knowledge of disbursements and funding processes.Contribute to a positive customer experience throughout the closing journey.

As a Senior Associate in Settlement Services at Altisource, you will play a crucial role in managing and facilitating settlement processes. Your expertise will help streamline operations, ensuring that all transactions are conducted efficiently and in compliance with regulatory requirements.

Join CRED, an exclusive platform for India's most reliable and creditworthy individuals, where members are rewarded for demonstrating excellent financial practices.CRED was created to revive the essential value of trust, fostering a community that emphasizes this virtue. Our mission is to cultivate a space where trustworthiness is the standard, not the exception. To realize this vision, we require a unique community of individuals committed to making this ideal a reality.Imagine the outcome when a team of passionate and motivated individuals is granted the freedom to pursue their objectives without limitations. The result is what we have at CRED—a vibrant environment where innovation thrives. As part of the payment operations team, you will play a key role in this exciting journey.

FUNCTIONAL/OPERATIONAL:Identify and document all process, workflow, and system gaps, implementing necessary solutions.Collaborate with compliance and risk teams to address existing issues, establishing a formal follow-up and approval process.Oversee and enhance in-house REO settlement operation initiatives.Develop and maintain strategies to manage high production volumes while minimizing errors.Monitor productivity metrics and implement strategies for continuous improvement.Prioritize the needs and expectations of both internal and external customers, enhancing performance by addressing process and product deficiencies.Utilize customer feedback and quality performance data to advocate for improvements in personnel, processes, or technology to achieve excellence in settlement operations.Oversee quality performance and turnaround times for each settlement vendor, providing regular feedback to strengthen strategic partnerships.Assist in resolving issues that arise between vendors and operational staff, serving as a subject matter expert and communication conduit.Track daily production reports and proactively manage files nearing SLA deadlines.Use quality control results to design and implement training plans aimed at continuous improvement of all settlement activities.Support the development and execution of internal settlement activities, creating comprehensive training materials to ensure full compliance with state regulations.KEY RESULT AREAS:Design processes, workflows, and system requirements for all REO settlement activities.Optimize and implement process and technology plans to ensure excellence in settlement functions.Act as the subject matter expert and communication bridge between staff and vendors, as well as cross-functional teams.

Join our dynamic team as a Java Team Lead, where you will play a pivotal role in leading software development projects and mentoring a team of talented developers. You will be responsible for ensuring timely delivery of high-quality software solutions, collaborating with cross-functional teams, and driving innovative solutions to meet client needs.

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We are looking for a Billing Team Lead who possesses a blend of technical accounting proficiency and exceptional leadership abilities. In this pivotal role, you will guide and mentor a team of billing specialists, ensuring not only accurate and efficient billing operations across our global projects but also fostering a culture of continuous improvement and excellence.This position will report to the Manager of Accounting, AP, AR & Other Assets - GBS, ensuring the correct application of US GAAP accounting principles related to accounts payable, accounts receivable, and other asset categories.Key ResponsibilitiesInspire, coach, and develop a high-performing team of billing professionals, promoting collaboration and excellence.Oversee the complete billing process, guaranteeing accuracy, timeliness, and compliance with US GAAP, AECOM policies, and SOX controls.Manage the reconciliation of accounts receivable, accounts payable, and related asset accounts to ensure financial data integrity.Collaborate with Source to Pay (S2P) and Order to Cash (O2C) teams to address discrepancies and enhance billing accuracy.Assist in the monthly closing and reconciliation process, ensuring all journals, clearing accounts, and subledgers are accurately maintained.Serve as the primary contact for internal and external auditors, ensuring compliance with all regulatory requirements.Drive continuous improvement initiatives to enhance efficiency, promote automation, and adopt best practices in billing operations.Leverage Oracle and BlackLine systems to optimize productivity and enhance reporting accuracy.

Janes is dedicated to empowering military, government, and defense leaders with confidence in an ever-evolving global landscape. Through our reliable defense, security, and geopolitical insights delivered via integrated digital platforms, we transform vast amounts of data into concise, actionable intelligence. By bridging critical information gaps, Janes enables our clients to assess threats, expedite decision-making, and proactively address emerging challenges.Job Purpose:The APAC Solutions Team Lead holds a pivotal role within the Global Solutions team, overseeing a team of Solutions Engineers in this strategically significant region for Janes. This position marries technical leadership with hands-on involvement in intricate customer integrations and solution deliveries.As part of the Global Product Solutions team, you will facilitate the integration and optimization of Janes’ interconnected intelligence capabilities across the APAC customer base. This includes nurturing a high-performing engineering team while actively participating in priority customer engagements that require deep technical expertise and architectural insights.Your role is crucial for Janes’ expansion in the Asia-Pacific region. You will collaborate with the APAC Solutions team to support mission-critical customer operations, embedding Janes’ data into customer environments, ensuring interoperability with third-party datasets, and aligning solutions with clients’ AI, intelligence, and data strategies. You will significantly influence how Janes’ data is utilized within complex operational systems.Additionally, you will play a role in defining and documenting data standards, technical specifications, and integration pathways, which will enhance customer outcomes, ensure deployment consistency and scalability, and drive technical innovation in Janes’ solutions ecosystem.Contributing to impactful customer and partner projects across the Asia-Pacific region, you will help shape the evolution of Janes’ technical framework, including our graph knowledge base, intelligence products, and supporting infrastructure. Your contributions will have a direct and meaningful impact on national security and defense capabilities.

Join Astrome Technologies as a Deployment Team Lead, where you'll take charge of the installation and integration of cutting-edge E Band Wireless Radio solutions at client locations. This pivotal role involves overseeing a team of skilled technicians to ensure seamless deployments that adhere to client specifications and project requirements.Key Responsibilities: Strategize and implement customer demonstrations and deployments of Microwave Transmission Networks in collaboration with the account business leader. Lead the field deployment team, tracking performance and providing support to guarantee high-quality execution of deployment tasks. Formulate and execute deployment strategies consistent with project goals and timelines. Supervise all technical processes relating to the installation, configuration, and integration of Microwave Links at customer sites. Conduct RF site surveys and Link Budget Planning, working closely with clients and internal teams to define project specifications. Ensure compliance with safety standards and best practices throughout deployment operations. Manage resource allocation and scheduling to enhance team productivity and meet project milestones. Provide comprehensive training and support to team members and stakeholders regarding deployment processes and technologies. Compile and share deployment reports, detailing project status and team performance metrics, with senior management.

Join Eurofins as a .NET Fullstack Team Lead, where you will spearhead innovative software solutions while leading a dynamic development team. Your expertise will drive the design, development, and implementation of robust applications that meet the evolving needs of our clients.

Join Laundryheap as a Customer Support Team Lead specializing in escalations. In this pivotal role, you will manage and guide a team of customer support representatives, ensuring exceptional service is delivered to our valued customers. You will handle complex escalations, providing resolutions and fostering a positive customer experience. Your leadership will be key in driving team performance and operational excellence.

About Ping Identity: At Ping Identity, we are committed to providing secure and seamless digital experiences for all users, a principle we call digital freedom. This ethos not only inspires our service offerings but also shapes our company culture. Our employees thrive in an environment that embraces digital freedom, empowering them to fully express their individuality and authentic selves.Our advanced cloud identity platform enables individuals to shop, work, bank, and engage in their preferred ways—free from friction and fear.While safeguarding digital identities is our technological focus, nurturing individual identities is central to our company culture. We champion every identity. One of our core values, Respect Individuality, encourages us to celebrate diversity, ensuring everyone can bring their whole selves to work.Headquartered in Denver, Colorado, with a global presence, we cater to the most demanding enterprises worldwide, including over half of the Fortune 100. At Ping Identity, we are redefining perceptions of cybersecurity, digital experiences, and identity management.The Team Lead, Course Development plays a pivotal role in spearheading the creation of high-quality technical training content for Ping Identity’s customer courses, certifications, and workshops, while mentoring a local team of course developers.You will produce engaging, technically precise learning materials that articulate Ping Identity product capabilities and features to developers, system integrators, and system administrators globally. This role combines hands-on course creation with effective people leadership to ensure consistent quality, technical rigor, and impactful learning across the curriculum.This position reports to the Senior Manager, Certification and Curriculum Development and coaches a dedicated team of course developers.

Join Stripe as a Team Lead in Risk Operations and play a vital role in safeguarding our clients' interests. In this dynamic position, you will lead a dedicated team of Risk/Partner Risk Operations associates responsible for investigating accounts to identify and mitigate risks associated with fraud and compliance with user policy requirements. Your leadership will inspire success through clear goal-setting, mentorship, and effective communication across different organizational levels. You’ll leverage your expertise to drive operational performance while fostering a culture of excellence and trust within your team.

Act as the primary contact within the team for customer complaints, requests, and coordination of appointments, holidays, and training sessions.Lead and manage a team of Field Service Specialists, focusing on their development, assignment of tasks, scheduling of work, and performance evaluation while ensuring equitable workload distribution and effective resource planning.Handle escalated customer situations, ensuring timely escalation to appropriate personnel when necessary.Ensure customer satisfaction in line with the Corporate Service Standard (CSS).Serve as the primary technical contact for both direct and indirect reports, coaching them through logical troubleshooting processes and enhancing their technical skills.Make decisions regarding warranty, goodwill, discounts, loaner equipment, and reconstructions as necessary.Oversee Customer Relationship Management (CRM) activities within the team, focusing on processing times and data quality.Manage activities according to Service Management specifications including processing times, orders, and data quality.Organize and lead regular team meetings and meetings with Service Management.Conduct annual audits and customer visits alongside each service technician in the team.Participate in personal development through involvement in job interviews and hiring processes.Contribute to achieving yearly contract revenue as per the budget.Ensure field staff receive proper training and that their skills are continuously developed through regular evaluations and feedback surveys. Conduct training sessions as needed.Compile and maintain operational records, including repair times, maintenance statistics, and test results.Report product failure trends and weaknesses to the relevant product groups.Coordinate all necessary express operations.

As a crucial member of the Title Finance team and the Centre of Excellence (COE), your primary responsibilities will include:• Overseeing the Client and Vendor invoicing team for Altisource’s Trustee Business.• Preparing weekly and monthly summaries of revenues and expenses.• Establishing and maintaining accurate records, approvals, documentation, and audit trails for all transactions.• Conducting variance analyses and providing insights on business results.• Collaborating with the accounting team to support the audit process with necessary documentation.• Facilitating internal audit/SOX cycles by providing essential information and assistance.• Leading and participating in various special projects and process re-engineering initiatives.• Ensuring robust controls for vendor payments and client invoicing.• Delivering timely and accurate information to internal customers.• Coordinating with client counterparts to ensure prompt invoice payments.• Ensuring the team consistently meets all Service Level Agreements (SLAs).Key Result Areas:• Guaranteeing the completion of daily transaction invoicing, vendor payments, and reconciliations.• Driving month-end close and reporting within five working days as part of the month-end process.• Ensuring compliance with various statutory regulations in a timely manner.• Responding promptly to disputes regarding client or vendor invoices.• Completing various statutory and internal audits and applicable SOX cycles by management deadlines.

Job Title: Team Lead for Procurement ComplianceJob Location: BengaluruJob OverviewAs a crucial member of our Global Procurement Compliance team, you will spearhead our Conflict Minerals compliance program. This position involves collaborating with internal teams and global partners to ensure adherence to compliance standards while meeting customer expectations.Key Responsibilities:Conflict Minerals Management:Lead and oversee the company's Conflict Minerals compliance initiatives.Serve as the primary point of contact for global customers and suppliers regarding compliance matters.Collaborate with functional teams to advance compliance efforts.Stay updated on EICC CFSI policies, laws, and compliance trends.Deliver timely updates on Conflict Minerals to internal teams and clients.Foster a culture of continuous improvement by seeking innovative solutions.Ensure timely delivery of CMRT commitments to enhance customer focus.Support sourcing operations with supplier onboarding and performance monitoring.Team Leadership:Manage a global team of four across Bengaluru and Shanghai, ensuring efficient task management.Promote a team-oriented work culture aligned with MBM principles.Oversee team member selection, development, and retention.Mentor and coach team members to meet performance expectations.Create an inclusive work environment that encourages diversity and innovation.Recognize and reward team achievements and talent.Set high standards for quality and performance.Be willing to engage in hands-on tasks as necessary.Process Optimization:Implement LEAN principles to enhance the Conflict Minerals program.Effectively manage multiple projects and tasks.Utilize systems like PSN, EHSM, and SAP BW for reporting purposes.Qualifications:Bachelor's degree in Science, Engineering, Business Administration, or a related field.Experience in procurement compliance, particularly in Conflict Minerals.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Proficiency in relevant compliance frameworks and regulations.Ability to drive continuous improvement initiatives.