About the job
Location: HWY 403 & Dundas St W, Mississauga
About the Role
Join our dynamic Special Operations team as an Associate Manager at Factor (factormeals.ca), a leading healthy meal delivery service. In this pivotal role, you will spearhead strategic initiatives that enhance and scale our operations. Reporting directly to the Senior Manager of Operational Excellence, you will collaborate with cross-functional teams across supply chain, production, culinary, quality, and operations technology to address our most critical priorities. You will manage multiple projects simultaneously, ensuring smooth core operations while actively identifying new opportunities for improvement.
What You Will Be Doing:
- Own high-impact strategic projects from inception to execution: identify opportunities, develop business cases, and deliver results.
- Conduct in-depth analyses across various business domains—supply chain, production, culinary, quality, and ops tech—to tackle complex challenges and enhance decision-making processes.
- Design and implement monitoring tools for project management, including timelines, budgets, and investments.
- Provide operational support across functions as required by business needs.
- Leverage data analysis to propose initiatives aimed at enhancing operational efficiency and improving customer experiences, presenting recommendations to senior leadership.
- Develop and implement communication and change management strategies for stakeholders, effectively mitigating project risks and obstacles.
- Ensure the successful implementation and sustainability of operational changes.
- Perform additional duties as assigned.

