About the job
Position Overview:
The Assistant Produce Manager plays a pivotal role in supporting the Produce Manager by overseeing the daily operations of the Produce department. This includes ensuring exceptional customer service, supervising staff, and adhering to company policies and procedures. The Assistant Produce Manager is also tasked with meeting production and budget goals while performing stocking duties as required. Outstanding customer service skills are essential, serving as a model for the team.
Key Responsibilities:
- Support the Department Manager in managing all operational aspects of the Produce department, including supervision of staff, customer service, and achieving departmental sales, profit, labor, shrink, and inventory targets.
- Ensure adherence to all company policies and procedures consistently.
- Perform tasks of absent department personnel as needed.
- In the absence of the Department Manager, assume full responsibility for department operations.
- Supervise a team of 2 to 20 associates in a fast-paced environment, implementing disciplinary measures when necessary.
- Utilize various store computer systems effectively.
Additional Responsibilities:
- Assist the Department Manager with periodic reviews of departmental practices and provide reports to Store Management.
- Contribute to achieving additional objectives such as food safety, workplace safety, and compliance with company audits.
- Perform other duties as assigned by Store Management.
Work Assignment and Oversight:
- Assign, review, and approve work for clerks under direct supervision.
- Proactively identify and complete necessary tasks in a timely manner.
- Determine optimal staffing levels for each shift according to business needs.
- Prepare weekly work schedules.
Decision-Making Authority:
- Recommend staffing decisions and conduct interviews for department personnel.
- Assign work, direct tasks, and train department staff.
- Assist in performance evaluations for all department personnel.
- Recommend disciplinary actions up to termination, and impose immediate suspension subject to managerial approval.
- Schedule work hours and time off for department staff.
- Authorize and assign overtime as necessary.
