About the job
As the Assistant Manager of Leasing and Operations, you will be a vital onsite leader, contributing significantly to the success of our property. In collaboration with the Property Manager, you will spearhead innovative marketing campaigns and events that resonate with the PeakMade brand ethos. Together with the onsite team, you'll strive to meet established objectives related to revenue, occupancy, resident retention, and leasing.
Your role will be critical in ensuring that financial operations and daily tasks are executed with precision and efficiency. The Property Manager will count on your support to uphold world-class service standards for our residents.
Who You Are:
- Tenacious: You are driven to achieve success and inspired by the accomplishments of your team and community.
- Flexible: You thrive in a dynamic, fast-paced environment and can manage change effectively.
- A leader: You lead by example, take ownership of your role, and embody PeakMade values in every interaction.
- Technically savvy: You are proficient with various social media platforms, Microsoft Office applications, and property management software.
- Customer-focused: You prioritize building relationships and are dedicated to treating your team, residents, and communities with respect.
What You’ll Do:
- Assist in preparing and processing leases and related documents for the Property Manager's approval.
- Support the Property Manager in generating weekly and monthly reports.
- Help the property achieve budgeted revenues, expenses, and Net Operating Income.
- Participate in the recruitment and interviewing process.
- Document and manage service requests from residents, ensuring timely responses.
- Supervise maintenance staff in scheduling and coordinating property repairs with external contractors as needed.
- Address resident complaints and resolve issues promptly and professionally.
- Assist in leasing activities to maximize property occupancy.
- Engage in quarterly property inspections and assist during move-ins and move-outs.
- Help maintain key control for both occupied and vacant units.
- Contribute to the development and execution of annual marketing strategies within budget.
- Lead and mentor full-time and part-time leasing staff, aiding in their recruitment and training.
- Employ established sales and marketing tactics to boost property traffic, uphold closing ratios, and achieve occupancy targets.
- Stay informed on current leasing and marketing trends.

