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Assistant Bakery Operations Manager

Insomnia CookiesRichmond VA
On-site Full-time $18/hr - $20/hr

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Experience Level

Experience

Qualifications

Qualifications and Experience:• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and attention to detail.• Ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Capacity to perform all bakery roles during peak business periods.• Strong communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) is a pivotal role that serves as a leadership development pathway aimed at cultivating the future Bakery Operations Managers. ABOMs are expected to function at a level comparable to that of a Bakery Operations Manager (BOM), executing bakery operations with a blend of urgency, precision, and accountability while honing the leadership skills necessary for independent bakery management.

This position combines hands-on operational excellence with talent cultivation, administrative responsibilities, and team leadership. ABOMs are regarded as vital extensions of the BOM and must be prepared to take full ownership of the bakery when required. Our Richmond store is situated at 918 W Grace St Richmond, VA 23220

KEY RESPONSIBILITIES:

Operational Execution
• Oversee all essential bakery operations, including inventory management, scheduling support, staffing coordination, and the completion of administrative checklists.
• Uphold stringent standards for product quality, cleanliness, food safety, and customer experience.
• Assist with ordering and maintaining inventory accuracy as well as managing shrink control.
• Aid in the creation of schedules and labor deployment to achieve operational goals.

Talent & Team Development
• Assist in the recruitment, interviewing, onboarding, and training of new team members.
• Provide continuous coaching and immediate performance feedback.
• Hold team members accountable to established standards while fostering a culture of growth and improvement.
• Ensure onboarding and training programs are conducted in accordance with company standards.

Leadership & Ownership
• Manage bakery operations independently in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify operational weaknesses and implement corrective actions.
• Ensure continuity of operations during transitions in leadership or staffing shortages.
• Perform additional duties as assigned.

WHAT SUCCESS LOOKS LIKE:
• Ability to independently perform all BOM-level administrative and operational functions.
• Bakery is fully staffed, well-trained, and operating at optimal standards.
• A strong culture of accountability and consistency is evident.
• Acts as a dependable operational leader during any coverage scenarios.
• Demonstrates clear readiness for advancement to a BOM position.

QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and meticulous attention to detail.
• Proficiency in coaching and developing hourly team members.
• Comfortable operating in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

At Insomnia Cookies, we are dedicated to delivering delicious, warm cookies right to your door! We pride ourselves on our exemplary service and commitment to quality. Join our team and be a part of a fun, fast-paced environment where your contributions make a difference.

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