companyKruger logo

Application Support Technical Consultant

KrugerQuito, Pichincha, Ecuador
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

RequirementsHard Skills:Degree in Systems Engineering, Software Engineering, Telematics, or related fields. Minimum of 1 year of relevant experience. Basic to intermediate knowledge in:Containers: Docker (basic concepts and operational use)Infrastructure and deployments: Support in application or infrastructure deploymentsDevOps (desirable): Exposure to DevOps practices, monitoring CI/CD pipelinesOperating Systems: Linux (basic commands, log reviews)Version Control: Git (basic usage)Networking: Basic concepts of connectivity and portsEnglish proficiency at B2 level (mandatory). Power Skills:A curious, collaborative attitude with a desire to grow. Proactive and solution-oriented mindset. Clear and empathetic communication. Collaborative spirit. Commitment to continuous learning.

About the job

Join Kruger as an Application Support Technical Consultant and be part of a team that transforms lives.

Your role within the operations team will involve providing technical support for applications and technological platforms, ensuring operational stability of environments, deployments, and technical documentation, while enhancing your skills in automation, containers, and cloud operations.

Your contributions will directly impact the operational efficiency of the business and enhance the customer experience.

Main Responsibilities:

  • Deliver N1 technical support for applications and infrastructure.

  • Manage and respond to incidents reported by clients, ensuring clear and timely communication in English.

  • Conduct initial technical validations, perform basic fault analysis, and escalate issues as necessary.

  • Assist with application and infrastructure deployments, adhering to established procedures.

  • Execute operational tasks in Linux environments (log reviews, basic commands).

  • Support the use of containers and orchestrated environments, following defined guidelines.

  • Monitor existing automation processes and pipelines.

  • Document incidents, procedures, and solutions.

  • Collaborate actively with other technical teams, promoting teamwork and continuous improvement.

About Kruger

Kruger is committed to transforming lives through innovative solutions and technology. We aim to enhance operational efficiency and customer experiences.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.