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AI Transformation Lead for People at Trainline - 12 Month FTC

TrainlineLondon
On-site Full-time

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Experience Level

Manager

Qualifications

Ideal Candidate Profile:Experience: Proven experience in AI transformation or digital transformation roles, particularly within HR or People functions. Skills: Strong analytical skills and a deep understanding of AI technologies and their applications in the workplace. Leadership: Excellent communication and leadership abilities to drive change and foster collaboration across teams. Education: Relevant degree in a related field or equivalent experience.

About the job

Trainline connects millions of travelers with rail and coach tickets across Europe through its app and website. The company partners with over 270 operators in 40 countries, supporting more than 135 million monthly visits and £6.3 billion in annual ticket sales. Trainline’s commitment to a sustainable future shapes its mission to make journeys simpler, greener, and more affordable.

Headquartered in London and listed on the FTSE 250, Trainline employs over 1,000 people from more than 50 nationalities, with offices in Paris, Barcelona, Milan, Edinburgh, and Madrid. The business is growing its presence both in the UK and across Europe.

Role overview

This is a 12-month fixed-term contract based in London. The AI Transformation Lead for People will guide the adoption of AI within Trainline’s People function. The focus is on pinpointing high-value opportunities, shaping practical solutions, and integrating AI-driven tools and processes into daily People operations.

Collaboration is central in this position, which bridges the People, Technology, and Data teams. The aim is to transform work across the employee lifecycle by introducing AI, automation, and agent-based workflows. This work is intended to increase efficiency, enhance employee experience, and free up resources for more strategic initiatives.

What you will do

  • Review People processes, systems, and workflows to identify valuable opportunities for AI implementation.
  • Create and deliver an AI roadmap focused on outcomes, with an emphasis on speed and business impact.
  • Partner with People leadership to select and prioritize a portfolio of AI use cases.
  • Promote AI adoption in the People function and ensure alignment with Trainline’s broader AI strategy.

About Trainline

Trainline is at the forefront of transforming rail travel for millions of customers. Our commitment to sustainability and innovation drives us to deliver the best travel experiences while reducing our environmental impact. Join us as we redefine travel and make it accessible and enjoyable for everyone.

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