AI Transformation Lead for People at Trainline - 12 Month FTC

Trainline connects millions of travelers with rail and coach tickets across Europe through its app and website. The company partners with over 270 operators in 40 countries, supporting more than 135 million monthly visits and £6.3 billion in annual ticket sales. Trainline’s commitment to a sustainable future shapes its mission to make journeys simpler, greener, and more affordable. Headquartered in London and listed on the FTSE 250, Trainline employs over 1,000 people from more than 50 nationalities, with offices in Paris, Barcelona, Milan, Edinburgh, and Madrid. The business is growing its presence both in the UK and across Europe. Role overview This is a 12-month fixed-term contract based in London. The AI Transformation Lead for People will guide the adoption of AI within Trainline’s People function. The focus is on pinpointing high-value opportunities, shaping practical solutions, and integrating AI-driven tools and processes into daily People operations. Collaboration is central in this position, which bridges the People, Technology, and Data teams. The aim is to transform work across the employee lifecycle by introducing AI, automation, and agent-based workflows. This work is intended to increase efficiency, enhance employee experience, and free up resources for more strategic initiatives. What you will do Review People processes, systems, and workflows to identify valuable opportunities for AI implementation. Create and deliver an AI roadmap focused on outcomes, with an emphasis on speed and business impact. Partner with People leadership to select and prioritize a portfolio of AI use cases. Promote AI adoption in the People function and ensure alignment with Trainline’s broader AI strategy.

About UsAt Trainline, we are committed to revolutionizing travel by fostering a sustainable future. Our platform empowers millions of travelers to discover and book the most cost-effective tickets across various carriers and fares, utilizing our highly-rated mobile app, website, and B2B partner channels.Join Us on Our Journey As Europe’s leading downloaded rail app, we experience over 125 million monthly visits and facilitate £5.9 billion in annual ticket sales. Collaborating with over 270 rail and coach companies across more than 40 countries, we strive to make travel simple, seamless, eco-friendly, and affordable.As a FTSE 250 company, our diverse team of over 1,000 Trainliners hails from more than 50 nationalities and operates from key cities including London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With a focus on growth across the UK and Europe, now is the ideal time to join us on this exhilarating journey.Elevating Machine Learning & AI at Trainline Machine learning is pivotal to our mission of enabling millions to make sustainable travel choices daily. Within our AI & ML community, we develop and maintain production-grade systems that enhance search, pricing, personalization, and marketing optimization while increasingly deploying intelligent AI agents to transform customer support and journey discovery.You will collaborate with a dynamic team of Machine Learning Engineers and Data Engineers on innovative GenAI initiatives, including our Travel Assistant—an AI-driven tool that assists customers with refunds, journey updates, and ticket conditions, alongside developing Voice AI agents for effective customer query handling.Our team merges robust ML principles with the latest LLM frameworks (LangGraph, LangChain), RAG architectures, MCP integrations, and production monitoring tools such as Braintrust, all deployed on AWS. We foster an environment that values ownership, curiosity, and thoughtful experimentation.Role OverviewIn this role, you will focus on the design, development, and operation of LLM-powered and predictive ML systems in production. You will work on AI systems like our Travel Assistant and Voice AI initiatives while contributing to traditional ML services owned by the team.

Join our dynamic team at Trainline as a Data Scientist, where you will leverage data to drive insights and influence strategic decisions. You will work with cross-functional teams to develop models that enhance our customer experience and optimize our operations. If you have a passion for data and want to make a real impact in the travel industry, this is the opportunity for you!

Join our dynamic team at Trainline as a Data Analyst! In this pivotal role, you will leverage data to drive insights that influence strategic decisions. Your analytical expertise will help optimize our operations and enhance customer experiences. Collaborate with cross-functional teams and utilize advanced data analysis techniques to uncover trends and present actionable recommendations.

Role overview Trainline is looking for a Senior Product Manager to join the TPS team in London. This role leads the direction of travel technology products, working closely with teams across the business to set product vision and strategy. What you will do Define and maintain product roadmaps for the TPS area Prioritize features based on business goals and user needs Work with engineers, designers, and stakeholders to deliver valuable updates Gather and analyze customer feedback, turning it into practical product improvements

About UsAt Trainline, we are passionate advocates for rail travel, dedicated to creating a greener and more sustainable future for travel. Our platform empowers millions of travelers to discover and book the most cost-effective tickets across various carriers, fares, and journey options through our highly-rated mobile app, website, and B2B partner channels.Join Us in Creating Great Journeys As Europe’s leading rail app, we attract over 125 million monthly visits and facilitate £5.9 billion in annual ticket sales. Collaborating with over 270 rail and coach companies across more than 40 countries, we envision a world where travel is simple, seamless, eco-friendly, and affordable. Today, as a FTSE 250 company, our diverse team of over 1,000 Trainliners from 50+ nationalities is based in London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With a strong focus on growth in the UK and Europe, this is an exciting time to join us on this high-speed journey.Introducing the Reliability & Operations Engineering Team Trainline is at the forefront of technology, delivering world-class digital experiences for millions of customers. Our platform predominantly operates on AWS, utilizing cloud-native architecture, modern CI/CD pipelines, and robust DevOps and SRE methodologies.The Reliability & Operations Engineering team (ReliabilityOps) integrates SRE, Incident Management, and Database Reliability to ensure our platform remains observable, reliable, scalable, and resilient. We work closely with product engineering teams to facilitate safe delivery, respond to incidents, and consistently enhance system reliability.We are in search of a mid-level Site Reliability Engineer who will be instrumental in driving our initiatives forward. You will bring solid production experience, a growth mindset, and a readiness to challenge and be challenged, all while contributing to platform reliability and developing broader technical ownership with guidance from senior engineers.

Join Trainline as a Senior Finance Manager, where you will play a pivotal role in shaping our financial strategies and driving operational excellence. You will lead a dynamic team, ensuring financial accuracy and compliance while enhancing our budgeting and forecasting processes. Your expertise will be instrumental in optimizing our financial performance, providing valuable insights to guide our business decisions.

Join Trainline as a Graduate Account Executive on a 12-month fixed-term contract and kickstart your career in the travel technology sector. In this dynamic role, you will engage with clients, develop relationships, and help drive sales initiatives. We are looking for passionate individuals eager to make an impact in a fast-paced environment.

About UsAt Trainline, we are advocates for rail travel, dedicated to creating a sustainable future for all travelers. Our platform empowers millions to discover and book the most cost-effective ticket options across various carriers through our award-winning mobile app, website, and B2B partner networks.Join Us on Our Journey As Europe’s leading rail app, we boast over 125 million monthly visits and an impressive £5.9 billion in annual ticket sales. We partner with more than 270 rail and coach companies across over 40 countries, striving to make travel straightforward, eco-friendly, and affordable.With our headquarters in London and teams spanning across Paris, Barcelona, Milan, Edinburgh, and Madrid, we are a FTSE 250 company fueled by a diverse team of over 1,000 professionals from 50+ nationalities. As we continue to expand our footprint in the UK and Europe, now is an excellent time to join our high-speed journey.About Trainline Partner SolutionsThe Strategic Business Development Manager role is positioned within the B2B Distribution’s Channel Partners & Business Development Team at Trainline Partner Solutions. Here, we collaborate with Online Booking Tools (OBT) and Global Distribution Systems (GDS) to provide access to rail content across multiple markets, enabling Travel Management Companies (TMC) and their corporate clients to book rail travel effortlessly.As the Strategic Business Development Manager, you will play a crucial role in nurturing and expanding relationships with key channel partners. This position encompasses managing existing accounts while also driving new sales opportunities through these partnerships, specifically focusing on the DACH region.You will act as the primary liaison between Trainline and our partners, facilitating strategic relationships to ensure a mutually beneficial rail offering. Key responsibilities include identifying, negotiating, and securing new opportunities, collaborating with channel partners to enhance rail bookings, and exploring new leisure travel markets such as OTAs, MaaS, and Tour Operators.

Join our dynamic team at Colliers International EMEA for a 12-month placement as a Building Surveyor starting in July 2026. This role offers an exceptional opportunity for recent graduates or those looking to gain valuable hands-on experience in the surveying sector. You will be involved in various projects, working closely with senior professionals while developing your skills in building assessments, project management, and client interactions.

Job OverviewJoin Moonpig as a People Coordinator on a 12-month fixed-term contract. In this exciting role, you'll be pivotal in supporting our HR team while interacting with our diverse Dutch-speaking workforce.Key ResponsibilitiesAssist in various HR functions including recruitment, onboarding, and employee engagement.Provide excellent support to Dutch-speaking employees and ensure a seamless experience.Collaborate with team members to enhance HR processes and initiatives.

Overview The People & Culture (P&C) Experience & Delivery Partner team at Google DeepMind is dedicated to providing effective and responsive support in P&C matters. Acting as trusted advisors for GDM leaders and managers, we enhance leadership capabilities, ensure operational excellence, and analyze employee experiences to meet organizational P&C needs while driving high performance. Our collaborative team works closely with various stakeholders across Google DeepMind, Google, and Alphabet, including P&C Partners, to create an exceptional employee experience. We prioritize the professional growth of our team members through training and hands-on experience, fostering a diverse range of generalist skills in this dynamic role. About Google DeepMind At Google DeepMind, we are committed to harnessing the power of artificial intelligence for the greater good. Our team is comprised of scientists, engineers, and machine learning experts, all focused on advancing AI technology for public benefit and scientific breakthroughs while upholding the highest safety and ethical standards. Role Responsibilities This position is an integral part of our People and Culture team, reporting to the People Experience & Delivery Lead in London. You will collaborate closely with the P&C Partnering team and Centers of Excellence. Duties Include: Providing proactive coaching and guidance to leaders and managers on P&C policies, processes, and best practices related to performance management, employee development, and lifecycle processes. Advising leaders on addressing specific team challenges, such as retention or wellbeing issues and interpersonal conflicts. Contributing to the design and implementation of scalable solutions that enhance manager capabilities. Executing and overseeing P&C initiatives and cyclical processes while working with cross-functional teams. Partnering with P&C colleagues to support unit-specific organizational efforts, including restructuring and large-scale changes.

Role Overview Writer is hiring a Strategic AI Transformation Lead based in London, UK. This role focuses on guiding the adoption and integration of AI technologies throughout the organization. The position works closely with teams from different business units to spot areas where AI can create measurable improvements and to ensure AI projects support overall business goals. What You Will Do Develop and implement a company-wide AI transformation strategy Collaborate with cross-functional teams to identify and prioritize opportunities for AI-driven enhancements Use data analytics and machine learning to improve operational efficiency and encourage innovation Align AI initiatives with strategic business objectives Impact This position shapes the future direction of AI at Writer, helping the organization embrace new AI solutions and realize their value across multiple business areas.

Join Our Visionary TeamWe are looking for an innovative Global Event Programs Lead to join our team on a fixed-term contract. In this pivotal role, you will spearhead the design and execution of groundbreaking events and experiences for one of the most forward-thinking organizations of our era. This role transcends traditional event management; it involves leveraging strategic creativity to lead an exceptional team during a time when AI is reshaping possibilities.Your mission will include crafting the physical interactions and experiences that bring our cutting-edge technology to life, building confidence in our mission, and nurturing the deep, interdisciplinary collaboration necessary to achieve our goal of 'solving intelligence.'About DeepMindWe are a passionate scientific community dedicated to “solving intelligence” and ensuring our technology benefits the public at large. Our culture promotes a supportive and inclusive environment where collaboration thrives and knowledge is shared openly.We challenge conventional limits, inspiring one another to push boundaries and achieve extraordinary objectives. Our commitment to enhancing workplace experiences is paramount, as we strive to support our team members with outstanding office amenities and comprehensive managerial support, fostering a balanced work-life integration.Your RoleAs the Global Event Programs Lead, you will report directly to the Director of Global Events and Experiences, collaborate closely with the Event Operations Lead, and manage a talented team of eight event managers. This position encompasses a global scope, covering the Americas, EMEA, and APAC.Internal Impact: You will curate experiences for over 5,500 of the world’s leading minds. From high-stakes hackathons to interdisciplinary summits, your contributions will amplify our impact across Google DeepMind and Google, maintaining a culture of innovation alongside our research efforts.External Reach: You will craft events that resonate with the global scientific, educational, health, and business sectors, as well as governmental bodies and the public. As we navigate new frontiers, you will create unique, high-trust experiences that exemplify how AI can serve the greater good.

About WriterWriter is at the forefront of AI-driven enterprise transformation, where leading organizations harness the power of superintelligence. Our mission is to enhance human capabilities through advanced, reliable AI solutions that unify IT and business sectors, facilitating profound organizational change. Hundreds of renowned companies, including Mars, Marriott, Uber, and Vanguard, leverage Writer's comprehensive platform to create and implement AI agents rooted in their own data, powered by our enterprise-grade LLMs. With a valuation of $1.9B and support from prestigious investors such as Premji Invest, Radical Ventures, and ICONIQ Growth, Writer is swiftly establishing itself as the premier authority in enterprise generative AI.Established in 2020, our offices span San Francisco, New York City, Austin, Chicago, and London. Our team operates with ambition and agility, seeking intelligent, dedicated innovators to join us in shaping a future of work enriched by AI. About the RoleWe are in search of a visionary AI Transformation Lead to act as a strategic partner for our high-priority Fortune 100 clients. This pivotal role transcends typical software integration; you will help major organizations fundamentally reconsider their operational methodologies. Positioned at the crossroads of business strategy and cutting-edge technology, you will translate the capabilities of the Writer platform into tangible financial performance and guide executives through the transition to an AI-centric operational framework.This is a unique opportunity to develop the roadmap for enterprise AI transformation. You will not merely oversee accounts; you will drive the next industrial revolution by assisting C-suite executives in progressing from AI pilot projects to realizing full-scale value. Your contributions will directly inform Writer's product development and shape how premier brands utilize superintelligence to enhance human productivity.This position is offered as a hybrid role based in our London office, reporting to the Director of AI Transformation and Success.‍ What You’ll DoOversee a customer portfolio while spearheading ROI and value initiatives alongside a Customer Success Manager focused on adoption strategies.Serve as a strategic transformation partner for Fortune 50-100 clients, establishing a vision and defining the JTBD framework with executive teams to promote AI adoption.Develop and maintain relationships with C-suite executives to drive engagement and ensure successful implementation of AI solutions.

About the Role Vista Group is looking for a Project Management Intern for a 6-month fixed-term contract based in London. This internship offers practical experience in project management while working with a team of seasoned professionals. What You Will Do Assist with project planning and organization Help monitor project progress and track milestones Support the team in meeting project goals Contribute to day-to-day project activities as needed What You Will Gain Firsthand exposure to the project management process Opportunities to develop skills in a collaborative setting Experience working within an established, innovative company Location London, England, United Kingdom Contract Type 6-month fixed-term internship

People Advisor3-month Fixed-Term Contract (FTC)About Charlotte Tilbury BeautyFounded by the renowned British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has redefined the global beauty landscape by simplifying makeup applications for everyone, everywhere, with an intuitive, easy-to-navigate, and giftable product range. Today, Charlotte Tilbury Beauty continues to set new records across various markets, channels, and product categories, growing rapidly.Over the past decade, Charlotte Tilbury Beauty has seen phenomenal growth, establishing itself as one of the most talked-about brands in the beauty sector and beyond. With a presence in over 50 markets and a growing team of over 2,300 employees worldwide, our Dream Team is dedicated to making magic happen.Charlotte Tilbury Beauty is a truly global enterprise, driving significant growth with innovative retail strategies and product launches powered by cutting-edge technology. Our internal culture thrives on embracing challenges, fostering disruptive ideas, achieving success together, and sharing the magic. As we expand, we are always on the lookout for extraordinary talent eager to contribute to our ambitious goals and success.About the RoleAs a People Advisor, you will be instrumental in enhancing the employee experience. You will serve as a trusted advisor for people-related inquiries and work closely with Senior People Partners to ensure our Magic Office employees can perform at their best.As a People Advisor, your responsibilities will include:Being the first point of contact for employee relations advice for all Magic Office employees and managers, delivering thorough guidance in accordance with current legislation, best practices, and company policies.Providing advice and coaching to managers throughout the entire employee lifecycle, including family leave, probation, performance management, absence, salary, and promotion inquiries, while collaborating with the wider People team.Proactively managing all absence and long-term sickness cases, ensuring consistent adherence to processes and following up appropriately.Balancing legal risk, employee experience, and commercial considerations when advising on employee relations matters, consistently influencing outcomes that are equitable, proportionate, and aligned with business objectives.Interpreting employment legislation to inform the development and review of policies and procedures, ensuring they remain current.Collaborating with Senior People Partners to conduct quarterly data reviews, identifying trends, risks, and opportunities to contribute to proactive people planning and decision-making.Monitoring engagement levels and implementing strategies to enhance employee satisfaction.

About UsAt Trainline, we are passionate advocates for rail travel, dedicated to crafting a sustainable and eco-friendly travel future. Our platform empowers millions of travelers to discover and reserve the most cost-effective tickets across various carriers and journey options via our award-winning mobile app, website, and B2B partnerships.Join the Journey with Trainline As Europe's leading rail app, we boast over 125 million monthly visits and generate £5.9 billion in annual ticket sales. Collaborating with over 270 rail and coach companies across more than 40 countries, we aim to make travel simple, seamless, and affordable.With our team of over 1,000 talented individuals from more than 50 nationalities, our offices span London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With growth at the forefront of our mission in the UK and Europe, now is the ideal time to embark on this exciting journey with us.The Data Engineering Team at Trainline As a Principal Data Engineer, you will serve as a senior technical leader, working across various teams to instill best practices, elevate engineering standards, and drive ambitious data, ML, and AI projects.You will proactively identify high-impact challenges across cross-functional squads, collaborating closely with Machine Learning Engineers (MLEs), ML Engineering Managers, and Product and Platform teams to create robust, scalable, and future-proof data foundations for ML-driven products, including our innovative Travel Assistant.Embedded Data Engineering (Embedded DE) is a vital aspect of your role. You will integrate within ML-led teams, shaping architecture, guiding implementation, and ensuring alignment between Data Engineering and ML Engineering best practices across Trainline.Key Responsibilities as a Principal Data Engineer: Act as a technical authority across multiple teams, establishing standards and frameworks for data and ML-adjacent infrastructure.Collaborate with ML teams to design, develop, and enhance data platforms that support AI and ML workloads.Influence technical direction while not holding direct line management responsibility.Partner with the Data Engineering team to drive excellence in data management practices.

Join Wise as a Group Content Design Lead, where you'll play a crucial role in shaping our content design strategy for the Grow team. This is a unique opportunity to lead a talented team, drive innovative projects, and enhance user experiences across our platforms. Your expertise will guide the creation of engaging content that resonates with our diverse audience.

About Trainline Trainline helps millions of people find and book rail tickets across a wide range of carriers and options. Our mobile app, website, and B2B channels are designed to make travel easier and more sustainable. Learn more about our commitment to sustainability. Our Reach As Europe's most downloaded rail app, Trainline handles over 135 million visits each month and processes £6.3 billion in annual ticket sales. We partner with more than 270 rail and coach companies across 40 countries. Our team of over 1,000 people represents 50+ nationalities, with offices in London, Paris, Barcelona, Milan, Edinburgh, and Madrid. As a FTSE 250 company, we continue to grow in the UK and across Europe. About the Security Team The Security team at Trainline focuses on strengthening our risk management practices as technology and AI risks evolve. We work closely with teams across the business to keep our systems and data secure. Role Overview: Senior Information Security Risk Analyst This London-based role reports to the GRC Manager. The Senior Information Security Risk Analyst will help advance our security risk management program, especially as we address new challenges in AI and cloud environments. What You Will Do Manage information security risks, including both traditional cyber threats and AI-specific risks such as data quality and model bias. Ensure risk management aligns with Trainline’s business risk appetite. Work with Engineering, Data Science, Legal, and Internal Audit teams to maintain a broad view of information, cyber, and AI risks. Embed strong risk governance in a cloud-first, AI-driven setting. Conduct risk assessments for both existing and new AI use cases. Collaboration This role involves regular interaction with technical and business teams to ensure risk management is practical and embedded in day-to-day operations.