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AI Engineer in Commercial Operations

LegaticsLondon, England, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

Key ResponsibilitiesAI Engineering & Intelligent AutomationDesign, construct, and implement production AI solutions that enhance commercial efficiency and introduce new capabilities for go-to-market teams. Develop and sustain machine learning models for revenue forecasting, pipeline prediction, lead scoring, churn risk assessment, and identifying expansion opportunities. Implement intelligent automation utilizing LLMs and AI agents to optimize commercial processes, including deal analysis, customer sentiment analysis, competitive intelligence, and automated reporting. Establish AI-enhanced analytics capabilities that reveal patterns, anomalies, and opportunities overlooked by traditional methods. Quickly prototype and deploy AI-enabled workflows using tools such as Claude, coding assistants, and contemporary AI platforms. Assess and integrate emerging AI tools, setting best practices for responsible AI deployment throughout commercial teams. Collaborate with Sales, Marketing, and Customer Success to pinpoint high-impact opportunities for AI-driven enhancements. Revenue Analytics & InsightProvide clean, reliable data and analyses on NRR, GRR, logo retention, expansion, and churn, enabling commercial leaders to convert metrics into actionable strategies. Create sophisticated analytics that merge traditional methods and ML techniques to surface leading indicators and inform proactive decision-making. Convert complex datasets into clear narratives, dashboards, and recommendations for senior leadership and the board. Commercial Systems & Data InfrastructureOversee the technical architecture of the commercial data ecosystem, ensuring seamless data flow and integrity.

About the job

Legatics is hiring an AI Engineer in Commercial Operations to join the London office. This role works closely with commercial leaders to build AI infrastructure that drives sustainable revenue growth. The focus is on developing intelligent systems to automate processes, uncover insights, and enhance decision-making across Sales, Marketing, and Customer Success teams.

What you will do

  • Design and implement AI-driven infrastructure aligned with commercial goals.
  • Develop and deploy production-ready models, including large language models (LLMs) and other machine learning solutions.
  • Automate workflows and deliver actionable analytics for commercial teams.
  • Oversee the architecture of the commercial data ecosystem to support analytics and AI capabilities.
  • Lead analytics efforts for commercial operations, providing both technical direction and hands-on engineering.
  • Champion and implement AI-first approaches to improve and rethink business processes.

Who thrives in this role

This position fits a hands-on technical builder who enjoys creating production systems, deploying models, and tackling business challenges with AI. Experience with intelligent automation, LLMs, and commercial analytics is valuable. Success in this role comes from combining strong engineering skills with a commercial perspective to deliver systems that give the business a competitive edge.

Location

This position is based in London, England, United Kingdom.

About Legatics

Legatics is at the forefront of legal technology, dedicated to transforming the way legal professionals collaborate and streamline their operations. We leverage innovative solutions that empower teams with smarter workflows and data-driven insights.

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