Qualifications
Key Responsibilities:
Oversee AI intake and prioritization: assess requests, clarify problem statements, evaluate value, and maintain a transparent queue.
Lead AI initiatives from discovery to launch, aligning goals, milestones, success metrics, and stakeholders. Drive real impact by delivering results.
Develop and manage AI enablement initiatives (training, office hours, playbooks, and an AI Champions network) to foster adoption and fluency.
Increase awareness and utilization of existing AI tools with functional leaders to broaden use cases and enhance impact.
Standardize AI vendor assessment and guide tools through governance processes with Product, Legal, Privacy, Security, and Procurement teams.
Promote responsible AI practices through measurement, training, and organization-wide communication.
Provide concise reporting and executive-level updates on pipeline health, outcomes, and trade-offs.
Remove barriers to high-impact technical/integration work and identify future AI opportunities to enhance adoption and cultural transformation.
Success Metrics (First 90 Days):
A functional AI intake and prioritization system is operational, featuring clear criteria and a visible queue.
An AI enablement schedule is established (including office hours, champions network, and playbook library).
At least 1–2 pilot projects progress from concept to UAT/launch with quantifiable outcomes.
A repeatable vendor evaluation and governance checklist is in place.
About the job
Join Headspace as an AI Enablement Program Manager:
At Headspace, we are pioneering an AI-first operating model centered around member safety, privacy, and impactful business outcomes. We are seeking a proactive AI builder and adoption champion—someone who is curious, product-focused, and adept at transforming complex challenges into effective workflows, tools, and results across the organization.
In the role of AI Enablement Program Manager, you will spearhead company-wide AI adoption from inception to execution: establishing structured intake and prioritization processes, transitioning pilot projects to full-scale production, equipping teams with essential playbooks and training, and ensuring smooth governance for initiatives. Your influence will span all teams at Headspace as you cultivate a culture of experimentation and scalable adoption through enablement, advocacy, and hands-on implementation.
Your fearless, contrarian spirit will allow you to challenge existing norms, conduct insightful experiments, and remove obstacles for teams while adhering to responsible AI guidelines. Contribute to the development of AI agents that empower our teams to #make-the-mission-matter.
About Headspace
Headspace is on a mission to create a healthier, happier world through mindfulness and technology. By integrating AI into our operations, we aim to enhance member experience while adhering to the highest standards of safety and privacy.