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AI Delivery Manager - Revenue Cycle Management

ContiinexBengaluru, Karnataka, India
On-site Full-time

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Experience Level

Manager

Qualifications

Required QualificationsEducationBachelor’s degree in Computer Science, Engineering, or a related discipline. Preferred: MBA or advanced healthcare/technology certifications. Experience & Skills8+ years of experience in US Healthcare Revenue Cycle Management with ownership of end-to-end RCM delivery. Proven experience leading large, multi-million-dollar enterprise healthcare or insurance programs. Hands-on experience delivering RCM transformation initiatives using AI, automation, analytics, or digital platforms. Deep understanding of front-, mid-, and back-end RCM workflows. Strong knowledge of payer behaviors, clearinghouse processes, and reimbursement rules.

About the job

Note: This role is with Contiinex, not 2070 Health.

About Contiinex

Contiinex builds AI-powered automation for healthcare and insurance enterprises. The platform focuses on understanding unstructured conversations, documents, and workflows to automate complex, people-driven business processes. With advanced AI agents and domain-specific language models, Contiinex helps large organizations automate Revenue Cycle Management (RCM) at scale while maintaining compliance and measurable results.

Role Overview

The AI Delivery Manager for Revenue Cycle Management leads the implementation of Contiinex’s agentic AI platforms at major healthcare organizations. This position calls for deep expertise in end-to-end revenue cycle processes, integration, compliance, and automation. The manager oversees large-scale, multi-million-dollar deployments, ensuring projects meet regulatory standards and deliver strong business outcomes.

Success in this role depends on strong collaboration with provider executives, payer representatives, and internal product and engineering teams. The manager helps drive digital transformation through AI-powered speech intelligence and specialized SLM automation.

What You Will Do

  • Direct enterprise RCM automation projects using Contiinex’s AI platforms from start to finish.
  • Oversee deployments across workflows such as eligibility verification, prior authorization, claims processing, accounts receivable follow-ups, denial management, and payment posting.
  • Facilitate integration with EHR/PM systems, payer portals, clearinghouses, telephony systems, and enterprise data infrastructure.
  • Ensure compliance with HIPAA, CMS guidelines, payer protocols, and company security policies.
  • Lead program governance, manage SLAs, analyze risks, and communicate with executive stakeholders.
  • Track and report on business outcomes including automation ROI, AR improvements, denial reductions, and cost-to-collect metrics.
  • Work with product and engineering teams to translate operational needs into scalable AI solutions.

Qualifications

Education

  • Bachelor’s degree in Computer Science, Engineering, or a related discipline.
  • MBA or advanced certifications in healthcare or technology are preferred.

Experience and Skills

  • At least 8 years in US Healthcare Revenue Cycle Management, including hands-on RCM delivery experience.
  • Proven leadership in large, multi-million-dollar healthcare or insurance projects.
  • Experience with RCM transformation using AI, automation, analytics, or digital platforms.
  • Comprehensive knowledge of front-, mid-, and back-end RCM workflows.
  • Strong understanding of payer behavior, clearinghouse operations, and reimbursement regulations.

Location: Bengaluru, Karnataka, India

About Contiinex

Contiinex is at the forefront of AI technology, providing a revolutionary enterprise automation platform designed specifically for healthcare and insurance. Our mission is to simplify complex workflows while enhancing efficiency and compliance through intelligent automation.

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