About the job
This position is not affiliated with 2070 Health.
About Contiinex
Contiinex stands at the forefront of AI-driven enterprise automation within the healthcare and insurance sectors. Our innovative platform is designed to comprehend unstructured conversations, documents, and workflows, allowing for the autonomous execution of complex business processes that typically require human intervention. By utilizing specialized AI agents and domain-specific language models, we are revolutionizing Revenue Cycle Management (RCM), providing scalable, compliant, and impactful automation solutions tailored for large enterprises.
Role Overview
As the AI Delivery Manager specializing in Revenue Cycle Management, you will leverage your extensive knowledge of end-to-end revenue cycle workflows combined with robust integration, compliance, and automation skills. Your leadership will guide complex, multi-million-dollar deployments of Contiinex’s AI platforms within major healthcare organizations, ensuring excellence in delivery, adherence to regulatory standards, and tangible business results.
You will collaborate closely with provider leadership, payer stakeholders, and internal product and engineering teams to facilitate digital transformation through AI-enhanced speech intelligence and specialized automation driven by Service Level Management (SLM).
Key Responsibilities
- Oversee the comprehensive delivery of enterprise RCM automation initiatives utilizing Contiinex’s AI platforms.
- Lead large-scale deployments across workflows including eligibility, prior authorization, claims processing, accounts receivable follow-ups, denial management, and payment posting.
- Manage intricate integrations with EHR/PM systems, payer portals, clearinghouses, telephony platforms, and enterprise data systems.
- Ensure adherence to HIPAA regulations, CMS guidelines, payer policies, and enterprise security protocols.
- Drive program governance, manage Service Level Agreements (SLAs), mitigate risks, and maintain communication with executive stakeholders.
- Measure and report key business outcomes such as automation ROI, improvements in accounts receivable, reductions in denials, and optimization of cost-to-collect metrics.
- Collaborate with product and engineering teams to convert operational needs into scalable AI solutions.
Qualifications
Educational Background:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Preferred: MBA or advanced certifications in healthcare or technology.
Experience and Skills:
- Over 8 years of experience in US Healthcare Revenue Cycle Management with a proven track record of managing end-to-end RCM delivery.
- Demonstrated experience in leading large-scale, multi-million-dollar enterprise programs within the healthcare or insurance sectors.
- Hands-on experience in orchestrating RCM transformation initiatives leveraging AI, automation, analytics, or digital solutions.
- In-depth understanding of front, mid, and back-end RCM workflows.
- Strong knowledge of payer behaviors, clearinghouse operations, and reimbursement policies.

