Account Operations Manager

Join Our Team! The Solution Operations Manager at Tossplace is part of the Solution Sales Team. This team deeply understands Tossplace's business model and POS-based product structure, collaborating with a variety of stakeholders including customers, agents, and internal teams to drive execution. We don’t just create contracts; we think critically about how solutions are applied in real customer environments and how they translate into business outcomes. The Solution Operations Manager is responsible for overseeing the entire post-sales process, ensuring solutions are quickly integrated and operate smoothly for our clients. Your role will involve leading problem-solving initiatives and executing solutions throughout the implementation, operation, and performance improvement phases. Your Responsibilities: Manage the collaborative journey with clients from installation to stabilization of Tossplace products, proactively resolving any issues that arise. Effective communication and close collaboration with various internal and external stakeholders are essential during this process. Address operational issues that arise post-implementation to create a stable operating environment. Develop guide materials to help customers better understand and effectively propose solutions. Plan and execute demo and presentation programs aimed at enhancing understanding of Tossplace solutions. Who We're Looking For: A candidate with practical knowledge of the offline payment industry (VAN, POS solutions, etc.) and experience in customer management is essential. You should be adept at responding quickly to customer requirements and coordinating opinions among internal stakeholders with strong communication skills. The ability to organize and resolve various issues and requirements that arise during customer operations is crucial. Application Process: Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding.

As a Product Operations Manager at Toss Careers, you will play a crucial role in optimizing product performance, enhancing user experience, and driving operational excellence across our product lines. You will collaborate closely with cross-functional teams to ensure the seamless delivery of products that meet our users' needs. Your analytical mindset will help identify areas for improvement, and your leadership skills will guide the team towards achieving our strategic goals.

We are seeking an experienced and dynamic Audit Operations Manager to join our team. In this pivotal role, you will oversee and enhance our audit processes, ensuring compliance and operational excellence. You will play a crucial part in fostering a culture of accountability and continuous improvement within our organization.As the Audit Operations Manager, you will be responsible for developing audit strategies, leading audit teams, and working closely with various departments to ensure best practices are implemented. Your analytical skills will help identify risks and opportunities, while your leadership will guide your team towards achieving our organizational goals.

As the Overseas Operations Manager at Toss Securities, you will play a pivotal role in overseeing and managing our international operations. Your strategic oversight will ensure that our global initiatives align with the company's goals, driving efficiency and innovation across all operational processes. You will collaborate with cross-functional teams to optimize workflows, enhance service delivery, and improve overall operational performance.

Toss Insurance is hiring an Insurance Operations Manager in Seoul. This role supports the Operations Team, working closely with colleagues across support functions. The team includes professionals with 5 to 15 years of experience in insurance sales, management, and training. What You Will Do Oversee monthly onboarding for new experienced agents in both life and non-life insurance, focusing on association registrations. Manage operational tasks tied to agent qualification exams each month. Facilitate branch installations as new business units launch. Handle additional HR-related responsibilities for the agent organization. Who We’re Looking For At least 2 years of experience in operational roles within corporate insurance agencies (GA), covering both life and non-life insurance. Solid understanding of commissioning processes for life and non-life insurance. Strong communication skills for working with insurance company representatives, ensuring agent qualification exam applications are processed smoothly. Ability to identify and resolve commissioning issues through flexible communication. Background in managing ongoing commissioning tasks. Experience with large-scale commissioning operations (over 100 agents monthly) is a plus. Approach decisions with the best interests of the entire Toss Insurance team in mind.

Join Our Team! The Sales Operations Manager at Toss is a vital member of the Revenue Operations Tribe. Our Sales Operations and Enablement Team is focused on establishing annual, semi-annual, and quarterly sales plans and frameworks to drive revenue growth and secure sustainable development. Your Role Will Involve: Developing and implementing annual, semi-annual, and quarterly sales plans. Analyzing Toss's B2B customers to provide data-driven insights and formulate sales strategies. Planning and operationalizing systems for CRM and sales operation automation. Accurately measuring sales team performance and strategizing to enhance productivity. We Are Looking For: A candidate with over 5 years of experience in sales/execution strategy planning and operations, preferably within a finance organization. Ability to define and solve diverse challenges emerging in the sales strategy planning and operational processes with flexible thinking. Experience in Sales Operations, sales planning, and direct/indirect sales in a B2B environment is a plus. Experience working with global B2B products (Cloud, SaaS, business, and financial solutions) or consulting experience is desirable. Your Journey with Toss: Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding. A Word for Future Colleagues: We are looking for someone who enjoys solving new problems. The Toss community values accountability and authority (DRI) in the workplace culture. This allows you to pursue initiatives, ideas, and methods that you find beneficial, fostering motivation and a sense of accomplishment through self-directed work. If you thrive on tackling new challenges and collaborating with colleagues to create synergy, you will have a fantastic experience at Toss!

About the Team You'll JoinThe Compensation Operations Team at Toss specializes in managing Payroll, Benefits, and Compensation operations.We are responsible for overseeing compensation and attendance operations across various subsidiary companies while collaborating closely with HR Business Partners and different organizations.The team consists of Payroll and Compensation experts with 5 to 17 years of experience, having worked in diverse environments including multinational corporations, large enterprises, and startups.Position OverviewThis role is a one-year contract position responsible for Payroll operations for specific subsidiaries within the Toss community.Focus on stabilizing complex attendance and labor-based Payroll operations.Concentrate on automating repetitive tasks and enhancing process efficiency.Your ResponsibilitiesManage overall Payroll operations for subsidiaries (attendance, salary, withholding tax, year-end settlement, retirement pay, social insurance, etc.), ensuring accurate salary settlements and validations reflecting complex attendance structures (flexible work, shift work, overtime, etc.), and establishing processes for maintaining consistency between attendance data and Payroll while preventing errors.Automate repetitive payroll and attendance processing tasks and improve operational efficiency.Incorporate changes in labor laws and related regulations into payroll and attendance operations.Collaborate with HR Business Partners and various organizations to address Payroll issues and ensure effective communication.Ideal CandidateAt least 4 years of experience in managing In-House Payroll operations for large organizations (1,000+ employees).Proven ability to handle complex compensation and attendance systems.Strong analytical skills and a commitment to continuous improvement.

Welcome to the Daangn Team!At Daangn, we strive to create an environment where individuals can grow alongside the company as we expand.Our recruitment team is here to ensure that you can engage in meaningful discussions with amazing colleagues. Introducing the Advertising Solutions TeamDaangn Market operates an advertising service that monetizes traffic based on regional dynamics. With a monthly active user base of 19 million, we are dedicated to maximizing the value for advertisers and users alike, making it easy for anyone to connect with potential customers. Currently, we offer native feed ads (DA) on home feeds and search ads (SA) on result pages, with plans to diversify our advertising formats across various platforms in the future. The Advertising Solutions Team is focused on enhancing and optimizing advertising products to ensure that small businesses and large advertisers alike can experience tangible advertising success through Daangn Market.Key ResponsibilitiesPlan and enhance specifications for advertising products.Experiment with hypotheses based on data and improve key performance indicators.Introduce optimization tools to enhance advertising product performance and improve modeling.Lead collaboration with service and platform departments while managing projects.Who We Are Looking ForIndividuals with over 5 years of experience in Product Management.Those with at least 2 years of experience in planning advertising products and platforms.Highly interested in programmatic advertising with a strong technical understanding.Preferred QualificationsExperience in planning and launching advertising products from concept to market.Background in managing projects with various stakeholders.Strong understanding of online advertising platforms and the advertising business ecosystem.Self-motivated individuals with a positive mindset.Capability to analyze business data effectively.Additional InformationFor full-time positions, there is a 3-month probationary period.Individuals with disabilities and veterans will be given preference in hiring according to the 'Act on the Promotion of Employment for Persons with Disabilities' and the 'Act on the Honorable Treatment and Support of Veterans.'Application Process1. Document screening → 2. Video interview → 3. Job interview (task-based) → 4. Cultural fit interview and reference check → 5. Offer negotiation → 6. Final acceptance and onboardingClick here for the Daangn onboarding journey guide ()

Join Appier as a dynamic Sales Manager for Advertising Solutions, where you will lead efforts to drive sales and expand our innovative advertising services. You will collaborate with a talented team to leverage cutting-edge technology and deliver exceptional value to our clients. Your strategic vision and ability to build strong relationships will be key in shaping our sales strategies and achieving growth targets.

Join Anthropic as the pioneering Director of Applied AI Solutions Architecture in Seoul, South Korea. In this role, you will lead the charge in driving the integration and deployment of our advanced AI products, including Claude for Enterprise, Claude Code, and API, within Korean enterprises and innovative digital-first organizations. Your expertise in technical solutions and consultative sales will enable you to facilitate transformative AI processes that align with our customers' business objectives while ensuring safety and reliability. You will have the unique opportunity to build and manage a robust Applied AI team, consisting of Solutions Architects, Product Engineers, and Finetuning Engineers. Your leadership will be instrumental in establishing best practices for pre-sales technical engagements and mentoring team members to achieve their professional goals and enhance productivity. As a technical representative of Anthropic, you will engage with key partners and contribute to our most significant collaborations. Working closely with global and local Sales, Product, and Engineering teams, you will assist enterprise clients in integrating state-of-the-art AI systems into their products and platforms. Your exceptional bilingual communication skills in Korean and English will allow you to effectively convey complex solutions to both technical and non-technical stakeholders. This role is critical for identifying opportunities to innovate our AI offerings while upholding our commitment to top-tier safety standards.

About AppierAppier is a pioneering AI SaaS company dedicated to simplifying AI by enhancing software intelligence. Established in 2012, we operate 17 offices across Asia-Pacific, the U.S., and Europe, and we are listed on the Tokyo Stock Exchange. For more information, visit www.appier.com. About the Role The Sales Manager, Enterprise Solutions plays a crucial role in driving sales and maximizing revenue for Appier’s AI-as-a-service products, including Aiqua, Aixon, and BotBonnie. You will engage with both new and existing clients, ensuring exceptional service while achieving team revenue objectives. The title may fluctuate based on the candidate's seniority and interview performance. Key Responsibilities Lead the sales strategy for Appier's Enterprise Solution product line, managing the complete sales cycle from prospecting and qualification to negotiation and closure. Act as the product expert for technical solutions, delivering tailored proposals, customized presentations, and engaging demos. Deepen engagement with Appier’s AI and data solutions across major accounts, nurturing these relationships to cultivate strategic partnerships. Build and maintain relationships with C-level executives and other decision-makers in key accounts, identifying new business opportunities. Ensure data accuracy within internal sales tools, maintaining a robust sales pipeline and closure forecasts. Prepare and negotiate business proposals and quotations as necessary. Coordinate cross-functional teams to finalize contracts and establish integration schedules as needed. Regularly follow up with clients to gauge satisfaction levels and foster ongoing communication. About You [Essential] At least 4 years of sales experience in a customer-facing, target-driven role Demonstrated expertise in sales strategy and execution within the technology sector. Exceptional interpersonal skills and ability to communicate effectively with diverse stakeholders. Proficient in utilizing sales tools and CRM systems to manage customer interactions. Strong analytical skills to assess market trends and client needs.

Join Our TeamThe Account Domain Operations Manager at Toss Securities is part of the Account Team.The Account Team plays a critical role in revolutionizing the investment industry by participating in all decision-making processes related to account modules, from product/service planning to ledger development and operations.We foster a culture of close collaboration across various teams to operate products and execute quickly within an independent decision-making structure.Your ResponsibilitiesCollaborate with the Domain Product Owner to enhance and manage services.Perform tasks necessary for launching, operating, and managing various services related to accounts, which are fundamental to Toss Securities’ offerings.Design detailed policies for service creation and manage QA/TC.Issue tickets to manage tasks and establish necessary operational processes for service development.Communicate detailed requirements with developers for service development.Engage in close communication with regulatory authorities and relevant departments to address newly established or revised regulations and carry out necessary operational tasks.Ideal CandidateExperience in planning and operating account-related tasks in relevant departments such as brokerage firms, banks, and retail customer management is essential.Strong understanding of various customer and account-related tasks in the securities industry is required.Proven ownership experience as an executor throughout the entire process of service launch and operation.Minimum of 2-3 years of relevant work experience is necessary.Experience in other securities ledger domains or collaboration with IT would be an advantage.Experience in introducing new methods to lead the launch of new securities services would be a plus.Resume RecommendationsDetail your contributions in improving service planning tasks.Highlight experiences where you expanded business impact.Provide specific examples of identifying problems in product operations and implementing processes to resolve them, rather than merely listing projects.Join the Toss Securities JourneyApplication submission > Job interview > Cultural fit interview > Reference check > Salary negotiation > Final acceptanceImportant NotesEmployment may be revoked if false information is found in the resume or if disciplinary actions are confirmed in work history.Applicants falling under restrictions by Toss Securities may have their applications canceled.Persons with disabilities and national veterans are given preference according to relevant laws.A Note for Future Colleagues

About the TeamThe Loan Operations Team is responsible for managing the operational tasks related to non-face-to-face lending products (credit, jeonse, collateral, guarantees, etc.) reflecting the characteristics of internet-only banks.We focus on identifying enhancements to banking services from the customer's perspective while simultaneously working on process improvements.We drive operational automation and lead the digital transformation of tasks through collaboration with IT developers.We support the assessment of the scope of outsourced tasks and provide training and monitoring for efficient resource management.Key ResponsibilitiesOversee the entire process from application to execution of Toss Bank's jeonse loans to ensure smooth operations.Manage operating guidelines and review manuals for Toss Bank's jeonse loan products.Plan and establish infrastructure for the most efficient operations, including automating verification of jeonse loan processes and guarantee documents.Design necessary operational resources based on business plans and center operations, and establish and manage the outsourcing process accordingly.Engage in close communication with contractors to swiftly address internal and external customer pain points.Ideal Candidate ProfileExperience in the practical aspects of jeonse loan review and operations based on SGI guarantees is required.A deep understanding of various jeonse loan product structures, regulations, and policies of guarantee institutions is essential.Experience in establishing new policies or improving existing operational processes is a plus.Strong communication skills and extensive experience in customer service and consultation are preferred.Resume Submission TipsPlease articulate your motivation for applying to Toss Bank and your goals clearly.Detail specific instances where you faced challenges in lending review/operations and how you resolved them.If you have experience innovating traditional workflows or processes or automating tasks with IT, please include that.Joining Toss Bank ProcessApplication Submission > Job Interview > Cultural Fit Interview > Reference Check > Salary Negotiation > Final Acceptance and OnboardingPlease NoteAny false information found in the resume or disciplinary records during employment history may lead to cancellation of employment.According to Article 8 of Toss Bank's Employment Regulations (Disqualifications), candidates meeting disqualification criteria may have their applications canceled.Individuals with disabilities and national veterans are preferred according to relevant laws.

Welcome to Your Journey with DaangnAt Daangn, we are dedicated to fostering an environment where individuals can grow alongside our company as we evolve.Our recruitment team is here to ensure that the moments spent with fantastic colleagues become joyful challenges. About the Advertising Sales TeamThe Daangn Advertising Sales Team acts as a catalyst for business growth. We facilitate a deeper connection between advertisers and consumers in the daily lives of millions across the nation. Our focus is on providing performance-driven advertising solutions to a diverse range of partners, including brands and advertising agencies. Utilizing data-driven insights, market understanding, and swift execution, we maximize advertising efficiency while continuously experimenting and evolving within a changing landscape. Our goal transcends simple sales; we aim to be a growth partner for both advertisers and agencies.Your RoleAs an Advertising Sales Manager, your role transcends mere advertising sales. You will leverage Daangn's expert mode advertising solutions to assist clients in driving their business growth.We Tackle the Following Challenges:Helping advertisers overcome limitations in reaching their target audience.Facilitating effective performance measurement and optimization post-campaign.Addressing efficiency declines due to a lack of strategy in the fast-evolving digital advertising landscape.Providing clear performance analysis and actionable improvement directions after campaigns.Our approach to solving these challenges includes:Planning and executing tailored sales strategies for advertisers: Designing and proposing customized strategies based on industry, budget, and goals.Consulting on performance improvement for key advertisers: Analyzing campaign data and proposing specific action plans to enhance efficiency.Discovering and disseminating best practices: Identifying successful campaign stories and fostering a virtuous cycle in advertising execution at Daangn.Suggesting product improvements and collaborating: Proposing ideas for product and feature enhancements based on advertiser feedback and collaborating closely with relevant internal departments.

Welcome to Your Journey with daangnAt daangn, we strive to create an environment where individuals can grow alongside the company as it expands.Our recruitment team is here to assist you in achieving those moments of joyful collaboration with wonderful colleagues. Introducing the Risk Manager RoleWe aim to foster a warm and trustworthy neighborhood life among local residents based on mutual trust and respect.The Service Operations team is responsible for defining and resolving issues that may inadvertently arise during the process of creating safe and warm connections among neighbors (such as transaction disputes, fraud, etc.), ensuring that more users can safely utilize daangn.The Risk Manager's role is to proactively anticipate and prepare for potential harms that users may encounter, allowing for safer use of daangn.Key ResponsibilitiesOversee the overall operations of the daangn Safe Payment (Escrow) and Safe Compensation services.Manage refund disputes and fraud policies arising from the safe payment service and second-hand transactions.Forecast potential issues and incorporate solutions into service policies.Communicate with relevant departments (external affairs, PR, legal, service team, management, etc.) to resolve operational issues.Manage crises through swift identification and resolution of issues upon the occurrence of risks.We Are Looking ForIndividuals with over 3 years of experience in IT service operations.Experience in service policy formulation and risk management.Problem-solving ability and experience with issues related to service operations.Enjoyment in defining, planning, and executing solutions independently.Ability to communicate and collaborate effectively with related departments.Preferred QualificationsExperience in operating escrow services or responding to PG-related issues.Experience in external affairs for risk response.Proficiency in data analysis tools (e.g., SQL).Additional InformationFor full-time positions, there is a 3-month probation period.Individuals with disabilities and veterans are given preference during the hiring process as per the 'Act on the Promotion of Employment for Persons with Disabilities' and 'Act on the Honorable Treatment and Support of Persons of National Merit.'The job interview includes a discussion centered on task content followed by a Q&A session.This position is affiliated with the Service Operations team and works closely with the daangn Pay team.After the application and interview processes, we may propose specific service manager roles based on the strengths and experiences of the applicants.Application Process1. Document screening → 2. Assignment screening → 3. Job interview → 4. Culture fit interview and reference check → 5. Compensation negotiation → 6. Final acceptance and onboardingClick here for the daangn onboarding guide

Join our dynamic team as an Associate Client Solutions Manager at Platform X. In this role, you will play a crucial part in understanding client needs and developing tailored solutions that drive success and satisfaction. You will collaborate closely with cross-functional teams to ensure the delivery of exceptional service and value to our clients.

Role overview The Customer Success Manager, Advertising Solutions, at OpenAI in Seoul, South Korea, focuses on supporting clients as they implement and use OpenAI’s advertising technologies. The goal is to help customers achieve meaningful results while building trust and lasting partnerships. What you will do Collaborate with clients to understand their advertising objectives and challenges. Guide customers through both the initial setup and ongoing use of OpenAI’s advertising solutions. Build strong relationships by providing tailored support and maintaining proactive communication. Assist customers in getting the most value from OpenAI’s advertising technologies.

Join Our TeamThe Business Operations Manager position at Toss Securities is part of the Business Development Team.The Business Development Team is dedicated to enhancing the user experience with our products and identifying new business opportunities to improve the company's revenue strength.This involves negotiating optimal contracts with partners, managing them effectively, and leveraging insights gained from the field to suggest new business initiatives.Your ResponsibilitiesAs a Business Operations Manager, your primary focus will be supporting contract management. You will assist the Business Development Managers with various tasks related to contract execution, including cost billing, execution oversight, and expiration management.This role requires close collaboration with the Business Development Managers and various teams at Toss Securities, including product, legal, and compliance teams.You will also analyze the operational effectiveness of contracts and conduct research to identify new business opportunities.We Are Looking ForIndividuals with over 5 years of hands-on experience in business support, settlement, or operational roles within IT, startups, or the financial sector.Experience managing multiple contracts, including support for execution, cost billing/execution, and renewal management.Strong communication skills to collaborate effectively with colleagues and external partners.A solid understanding of the securities industry will be a plus.The ability to define and resolve various issues arising during the contract management process with flexible thinking is essential.Basic knowledge of accounting, taxation, or finance will be advantageous.Resume RecommendationsFocus on instances where you significantly contributed to complex and high-stakes contracts.Provide detailed examples of how you analyzed and improved inefficiencies in cost management or operational processes.Application ProcessSubmission of application > Job interview > Cultural fit interview > Reference check > Salary negotiation > Final offer and onboarding.Important NotesAny discrepancies or false information in your application may result in cancellation of your employment.Candidates with disqualifications as per Toss Securities' internal regulations may also be disqualified.Individuals with disabilities or those who are veterans will be given preferential treatment in accordance with relevant laws.Message to Future ColleaguesWe are seeking someone who can meticulously address issues behind the scenes and proactively identify new challenges.While this role may not shine in the spotlight, the Business Development Team understands the critical importance of this work in driving the company's pace and growth.Toss Securities offers a diverse range of emerging contractual relationships, providing an opportunity to gain extensive domain knowledge in the securities industry.Opportunities to solve new problems beyond the operations manager's scope are always available. Join us at Toss Securities, a rapidly growing firm in the securities sector, and experience fast-paced growth alongside your colleagues.

Join agoda as a Senior Regional Manager in Customer and Partner Operations based in Seoul. In this dynamic role, you will lead our efforts to enhance customer satisfaction and strengthen partnerships across the region. You will be responsible for developing operational strategies that drive efficiency and growth while ensuring our partners receive exceptional support and resources. Your leadership will be crucial in shaping the future of our operations and fostering collaborative relationships that benefit both our customers and partners.