Account Domain Operations Manager

Join Our TeamThe Account Domain Operations Manager at Toss Securities is part of the Account Team.The Account Team plays a critical role in revolutionizing the investment industry by participating in all decision-making processes related to account modules, from product/service planning to ledger development and operations.We foster a culture of close collaboration across various teams to operate products and execute quickly within an independent decision-making structure.Your ResponsibilitiesCollaborate with the Domain Product Owner to enhance and manage services.Perform tasks necessary for launching, operating, and managing various services related to accounts, which are fundamental to Toss Securities’ offerings.Design detailed policies for service creation and manage QA/TC.Issue tickets to manage tasks and establish necessary operational processes for service development.Communicate detailed requirements with developers for service development.Engage in close communication with regulatory authorities and relevant departments to address newly established or revised regulations and carry out necessary operational tasks.Ideal CandidateExperience in planning and operating account-related tasks in relevant departments such as brokerage firms, banks, and retail customer management is essential.Strong understanding of various customer and account-related tasks in the securities industry is required.Proven ownership experience as an executor throughout the entire process of service launch and operation.Minimum of 2-3 years of relevant work experience is necessary.Experience in other securities ledger domains or collaboration with IT would be an advantage.Experience in introducing new methods to lead the launch of new securities services would be a plus.Resume RecommendationsDetail your contributions in improving service planning tasks.Highlight experiences where you expanded business impact.Provide specific examples of identifying problems in product operations and implementing processes to resolve them, rather than merely listing projects.Join the Toss Securities JourneyApplication submission > Job interview > Cultural fit interview > Reference check > Salary negotiation > Final acceptanceImportant NotesEmployment may be revoked if false information is found in the resume or if disciplinary actions are confirmed in work history.Applicants falling under restrictions by Toss Securities may have their applications canceled.Persons with disabilities and national veterans are given preference according to relevant laws.A Note for Future Colleagues

Join our dynamic team as an Account Operations Manager at Toss!As an integral part of our operations, you will oversee account management processes, ensuring seamless communication and collaboration between departments. Your expertise will help streamline operations, enhance client satisfaction, and drive business success.

Join Our Dynamic Team as an Account Manager! At Toss CX, a subsidiary of Viva Republica, we specialize in financial consulting and operational services. Our team of around 500 colleagues is dedicated to providing exceptional financial advice and operational support. Having focused on internal operations, we are now expanding our reach through external BPO business opportunities and are looking for a talented individual to join us at this pivotal moment. Your primary responsibility will be to identify the needs of external clients and compellingly communicate the strengths of Toss CX to secure contracts. This role extends beyond mere sales—it's about ensuring the seamless and stable operation of our business internally. Your Responsibilities Will Include: Leading the entire sales process, from discovering external BPO clients to proposal writing, price negotiations, and contract closing. Analyzing market trends and client needs to craft effective sales strategies and solutions. Managing the sales pipeline and operational status through data analysis and sharing insights with management. Maintaining regular communication with external client centers to proactively manage SLAs and quality issues. Facilitating the alignment of client requirements with our internal operations team to balance expectations on both sides. We Are Looking For Candidates Who: Have over 5 years of experience in the BPO sector, managing the sales process from planning to closing. Have successfully built and operated long-term partnerships with clients. Can manage multiple clients/projects simultaneously while maintaining prioritization. Are adept at leading negotiations with external clients and facilitating internal discussions. Possess experience in the BPO, contact center, or outsourcing industries, and have responded to RFPs or written proposals. Have experience managing client operational KPIs. Application Tips: Please specify the scale of any BPO or outsourcing projects you have managed (e.g., number of employees, contract size, number of clients). Share any projects you directly won or contributed to in sales, detailing the process and outcomes. If you have specific examples of how you resolved operational issues or managed client relationships, please include those. Detail any experience you have in maintaining or expanding client contracts. Important Notes: This position is based at our headquarters in Sindorim (D-Cube City). Any discrepancies in your resume or background checks may lead to disqualification from the hiring process. Candidates who fall under the company's hiring restrictions may also be disqualified. Your Journey to Join Toss CX: Application Submission > Job Interview > Cultural Fit Interview > Reference Check > Offer Negotiation > Final Acceptance and Onboarding A Message for Future Colleagues: "You can be a key player in the growth of Toss CX's external BPO services." With our unique competitive edge, you’ll be responsible for directly discovering external clients and closing deals, contributing to significant business growth. If you are eager to take ownership and grow alongside the business and your career, we encourage you to apply!

About Appier Appier is a pioneering AI SaaS company dedicated to simplifying AI by developing intelligent software solutions. Established in 2012, Appier operates from 17 offices across the Asia-Pacific, United States, and Europe, with a public listing on the Tokyo Stock Exchange. About the Role We are on the lookout for enthusiastic Interns to join our Account Management team. In this role, you will oversee all operational aspects of campaign management, ensuring we meet campaign goals and maintain high client satisfaction. Internship Duration: 6 months (negotiable) Start Date: Within Q1 2026 We welcome applications from both recent graduates and current undergraduate students. If you are eager to gain firsthand experience in the inner workings of Appier's Account Management team, we look forward to your application! Responsibilities 1. Assist in managing campaign creatives, ensuring timely execution with exceptional accuracy.2. Generate detailed campaign reports.3. Support daily operational tasks related to campaigns.4. Provide assistance to clients in Korea. About You 1. You are detail-oriented and organized, with strong problem-solving abilities.2. Fluency in Korean and an intermediate level of English is required.3. Recent graduates are encouraged to apply.4. Preference for candidates seeking a long-term internship.5. A keen interest in digital advertising and account management is essential. #LI-JP1

Jellyfish Careers seeks a Senior Account Manager based in Seoul to oversee key client accounts and foster lasting partnerships. The position emphasizes building trust, understanding each client’s unique needs, and ensuring attentive service that delivers real value. Role overview This role focuses on managing relationships with major clients and acting as their primary contact. Success depends on clear communication, proactive support, and a genuine commitment to client satisfaction. What you will do Manage and nurture relationships with major clients Serve as a main point of contact for client communications and needs Work closely with internal teams to deliver high-quality service Share insights and feedback to help improve strategies and offerings

Join TransPerfect, a leader in the language services and technology sector, as we redefine the boundaries of traditional translation with innovative software solutions. Our technology-driven language services aim to enhance and automate business processes globally.We are seeking a proactive Account Manager to become an integral part of our dynamic sales team. In this role, you will nurture existing client relationships while also expanding our client base. This position is based in our Seoul office, which is part of our global network of over 100 offices. We offer robust career development opportunities, an attractive bonus system, and frequent social events to foster team spirit.What we seek in you: We value individuals who are eager to learn, possess a positive mindset, and are ready to take on diverse challenges. You’ll have access to a rapid growth path and comprehensive training in our services and technology solutions.If you are looking to be part of a vibrant and innovative workplace that empowers international organizations to enhance their global communication and operational effectiveness, TransPerfect is the right place for you!

As a Product Operations Manager at Toss Careers, you will play a crucial role in optimizing product performance, enhancing user experience, and driving operational excellence across our product lines. You will collaborate closely with cross-functional teams to ensure the seamless delivery of products that meet our users' needs. Your analytical mindset will help identify areas for improvement, and your leadership skills will guide the team towards achieving our strategic goals.

We are seeking an experienced and dynamic Audit Operations Manager to join our team. In this pivotal role, you will oversee and enhance our audit processes, ensuring compliance and operational excellence. You will play a crucial part in fostering a culture of accountability and continuous improvement within our organization.As the Audit Operations Manager, you will be responsible for developing audit strategies, leading audit teams, and working closely with various departments to ensure best practices are implemented. Your analytical skills will help identify risks and opportunities, while your leadership will guide your team towards achieving our organizational goals.

As the Overseas Operations Manager at Toss Securities, you will play a pivotal role in overseeing and managing our international operations. Your strategic oversight will ensure that our global initiatives align with the company's goals, driving efficiency and innovation across all operational processes. You will collaborate with cross-functional teams to optimize workflows, enhance service delivery, and improve overall operational performance.

Toss Insurance is hiring an Insurance Operations Manager in Seoul. This role supports the Operations Team, working closely with colleagues across support functions. The team includes professionals with 5 to 15 years of experience in insurance sales, management, and training. What You Will Do Oversee monthly onboarding for new experienced agents in both life and non-life insurance, focusing on association registrations. Manage operational tasks tied to agent qualification exams each month. Facilitate branch installations as new business units launch. Handle additional HR-related responsibilities for the agent organization. Who We’re Looking For At least 2 years of experience in operational roles within corporate insurance agencies (GA), covering both life and non-life insurance. Solid understanding of commissioning processes for life and non-life insurance. Strong communication skills for working with insurance company representatives, ensuring agent qualification exam applications are processed smoothly. Ability to identify and resolve commissioning issues through flexible communication. Background in managing ongoing commissioning tasks. Experience with large-scale commissioning operations (over 100 agents monthly) is a plus. Approach decisions with the best interests of the entire Toss Insurance team in mind.

Join Our Team! The Sales Operations Manager at Toss is a vital member of the Revenue Operations Tribe. Our Sales Operations and Enablement Team is focused on establishing annual, semi-annual, and quarterly sales plans and frameworks to drive revenue growth and secure sustainable development. Your Role Will Involve: Developing and implementing annual, semi-annual, and quarterly sales plans. Analyzing Toss's B2B customers to provide data-driven insights and formulate sales strategies. Planning and operationalizing systems for CRM and sales operation automation. Accurately measuring sales team performance and strategizing to enhance productivity. We Are Looking For: A candidate with over 5 years of experience in sales/execution strategy planning and operations, preferably within a finance organization. Ability to define and solve diverse challenges emerging in the sales strategy planning and operational processes with flexible thinking. Experience in Sales Operations, sales planning, and direct/indirect sales in a B2B environment is a plus. Experience working with global B2B products (Cloud, SaaS, business, and financial solutions) or consulting experience is desirable. Your Journey with Toss: Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding. A Word for Future Colleagues: We are looking for someone who enjoys solving new problems. The Toss community values accountability and authority (DRI) in the workplace culture. This allows you to pursue initiatives, ideas, and methods that you find beneficial, fostering motivation and a sense of accomplishment through self-directed work. If you thrive on tackling new challenges and collaborating with colleagues to create synergy, you will have a fantastic experience at Toss!

About the Team You'll JoinThe Compensation Operations Team at Toss specializes in managing Payroll, Benefits, and Compensation operations.We are responsible for overseeing compensation and attendance operations across various subsidiary companies while collaborating closely with HR Business Partners and different organizations.The team consists of Payroll and Compensation experts with 5 to 17 years of experience, having worked in diverse environments including multinational corporations, large enterprises, and startups.Position OverviewThis role is a one-year contract position responsible for Payroll operations for specific subsidiaries within the Toss community.Focus on stabilizing complex attendance and labor-based Payroll operations.Concentrate on automating repetitive tasks and enhancing process efficiency.Your ResponsibilitiesManage overall Payroll operations for subsidiaries (attendance, salary, withholding tax, year-end settlement, retirement pay, social insurance, etc.), ensuring accurate salary settlements and validations reflecting complex attendance structures (flexible work, shift work, overtime, etc.), and establishing processes for maintaining consistency between attendance data and Payroll while preventing errors.Automate repetitive payroll and attendance processing tasks and improve operational efficiency.Incorporate changes in labor laws and related regulations into payroll and attendance operations.Collaborate with HR Business Partners and various organizations to address Payroll issues and ensure effective communication.Ideal CandidateAt least 4 years of experience in managing In-House Payroll operations for large organizations (1,000+ employees).Proven ability to handle complex compensation and attendance systems.Strong analytical skills and a commitment to continuous improvement.

At Jellyfish, we recognize the immense value of diverse perspectives and the strength of inclusive teamwork. We invite talented individuals who thrive in collaborative, multifaceted environments and appreciate the unique contributions that every team member brings.Jellyfish is a premier global digital marketing agency, seamlessly blending technology enthusiasts, creative thinkers, and data and media specialists to enhance our clients' digital journeys. Our dedication to fostering diverse viewpoints inspires our innovative strategies that disrupt conventional methods, redefine media activation, and create compelling narratives for our global clientele and their audiences. Join us in crafting a future where business success and personal growth coexist harmoniously.Position OverviewReporting directly to the Managing Director, this role significantly influences Jellyfish's success in Korea and beyond. We take pride in collaborating with exceptional clients and top-tier technology partners, which distinguishes us in the industry.You will play a key role in managing existing client accounts while also pursuing new business opportunities. At Jellyfish, we are dedicated to promoting professional development, offering career pathways that encompass various fields such as data analytics, performance marketing, and cloud technologies in an international setting.We are searching for an individual capable of leading discussions with prospects and clients regarding our solutions, their implications, and their broader business effects.Your primary responsibilities will include:Cultivating existing client relationships to enhance renewal rates and identify upsell and cross-sell opportunities.Articulating client business objectives and demonstrating how our services align with their goals.Fostering positive and collaborative relationships with clients, colleagues, and external partners.Independently coordinating cross-functional capabilities to address client needs effectively.Leading pitches to prospective clients.If you excel in a dynamic and collaborative atmosphere, with a commitment to continuous improvement, we would be excited to hear from you!

Join Our Team! The Solution Operations Manager at Tossplace is part of the Solution Sales Team. This team deeply understands Tossplace's business model and POS-based product structure, collaborating with a variety of stakeholders including customers, agents, and internal teams to drive execution. We don’t just create contracts; we think critically about how solutions are applied in real customer environments and how they translate into business outcomes. The Solution Operations Manager is responsible for overseeing the entire post-sales process, ensuring solutions are quickly integrated and operate smoothly for our clients. Your role will involve leading problem-solving initiatives and executing solutions throughout the implementation, operation, and performance improvement phases. Your Responsibilities: Manage the collaborative journey with clients from installation to stabilization of Tossplace products, proactively resolving any issues that arise. Effective communication and close collaboration with various internal and external stakeholders are essential during this process. Address operational issues that arise post-implementation to create a stable operating environment. Develop guide materials to help customers better understand and effectively propose solutions. Plan and execute demo and presentation programs aimed at enhancing understanding of Tossplace solutions. Who We're Looking For: A candidate with practical knowledge of the offline payment industry (VAN, POS solutions, etc.) and experience in customer management is essential. You should be adept at responding quickly to customer requirements and coordinating opinions among internal stakeholders with strong communication skills. The ability to organize and resolve various issues and requirements that arise during customer operations is crucial. Application Process: Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding.

Join Our TeamTossplace aims to revolutionize the offline payment market through digital innovation, ensuring a delightful payment experience.The Finance Manager (Accounting) role is a vital part of the Tossplace Finance Team.This team is responsible for addressing all financial and accounting issues essential for the stable operation of our business.Your ResponsibilitiesOversee the overall financial closing process as a financial accounting specialist.Ensure high levels of accounting consistency and provide stakeholders with the necessary documentation.Proactively identify and address accounting and tax risks, implementing improvements as needed.Ideal CandidateYou have led the review of financial closings in your previous roles, particularly focusing on accounting issues from the initial stages of new business ventures.Experience with PPA and goodwill impairment issues, as well as consolidated adjustments, is essential.Familiarity with cost accounting and inventory management in a manufacturing context is preferred.Strong understanding of IFRS standards, including lease accounting and revenue recognition principles.Experience in tax adjustments, cash management, and internal accounting would be advantageous.Holding certifications such as CPA or tax advisor is a plus, along with experience using SAP.Joining TossplaceApplication submission > Job interview > Cultural fit interview > Reference check > Compensation discussion > Final acceptanceA Note for Future Colleagues"If you seek a dynamic and proactive finance team, you'll find a perfect fit here."Having transitioned from auditing in a firm to Tossplace, I sought a deeper understanding of financial information's significance and development. This journey has broadened my horizons and expanded my experiences.Joining Tossplace's finance team means immersing yourself in dynamic financial tasks through a rapidly growing business. You’ll have the chance to expand your experience in not just closing accounts, but also in financial estimation, reviewing investment plans with stakeholders, and evaluating accounting/tax aspects of new businesses. We encourage collaboration rather than a passive approach, making it ideal for those who prefer an active work style.Our team comprises members with diverse backgrounds from consulting and various domestic and international companies. We look forward to building the best team together with new members who bring unique experiences.

Coupang is seeking a Senior Account Management Specialist to join the Advertising team in Seoul. This position centers on supporting clients and helping them reach their advertising goals. Role overview This role focuses on understanding client needs, developing tailored advertising strategies, and working to maximize campaign effectiveness. Building strong relationships with clients is a key part of the job. What you will do Collaborate with clients to identify their advertising objectives and challenges Develop and recommend advertising solutions that align with client goals Monitor campaign performance and optimize for better results Requirements Experience in digital advertising or account management Strong communication and relationship-building skills Ability to analyze client needs and propose effective solutions

Join our dynamic team at Tosscareers as an Account Manager! In this role, you will play a key part in cultivating and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. You will be responsible for driving customer satisfaction and identifying opportunities for growth.

About the TeamThe Loan Operations Team is responsible for managing the operational tasks related to non-face-to-face lending products (credit, jeonse, collateral, guarantees, etc.) reflecting the characteristics of internet-only banks.We focus on identifying enhancements to banking services from the customer's perspective while simultaneously working on process improvements.We drive operational automation and lead the digital transformation of tasks through collaboration with IT developers.We support the assessment of the scope of outsourced tasks and provide training and monitoring for efficient resource management.Key ResponsibilitiesOversee the entire process from application to execution of Toss Bank's jeonse loans to ensure smooth operations.Manage operating guidelines and review manuals for Toss Bank's jeonse loan products.Plan and establish infrastructure for the most efficient operations, including automating verification of jeonse loan processes and guarantee documents.Design necessary operational resources based on business plans and center operations, and establish and manage the outsourcing process accordingly.Engage in close communication with contractors to swiftly address internal and external customer pain points.Ideal Candidate ProfileExperience in the practical aspects of jeonse loan review and operations based on SGI guarantees is required.A deep understanding of various jeonse loan product structures, regulations, and policies of guarantee institutions is essential.Experience in establishing new policies or improving existing operational processes is a plus.Strong communication skills and extensive experience in customer service and consultation are preferred.Resume Submission TipsPlease articulate your motivation for applying to Toss Bank and your goals clearly.Detail specific instances where you faced challenges in lending review/operations and how you resolved them.If you have experience innovating traditional workflows or processes or automating tasks with IT, please include that.Joining Toss Bank ProcessApplication Submission > Job Interview > Cultural Fit Interview > Reference Check > Salary Negotiation > Final Acceptance and OnboardingPlease NoteAny false information found in the resume or disciplinary records during employment history may lead to cancellation of employment.According to Article 8 of Toss Bank's Employment Regulations (Disqualifications), candidates meeting disqualification criteria may have their applications canceled.Individuals with disabilities and national veterans are preferred according to relevant laws.

Welcome to Your Journey with daangnAt daangn, we strive to create an environment where individuals can grow alongside the company as it expands.Our recruitment team is here to assist you in achieving those moments of joyful collaboration with wonderful colleagues. Introducing the Risk Manager RoleWe aim to foster a warm and trustworthy neighborhood life among local residents based on mutual trust and respect.The Service Operations team is responsible for defining and resolving issues that may inadvertently arise during the process of creating safe and warm connections among neighbors (such as transaction disputes, fraud, etc.), ensuring that more users can safely utilize daangn.The Risk Manager's role is to proactively anticipate and prepare for potential harms that users may encounter, allowing for safer use of daangn.Key ResponsibilitiesOversee the overall operations of the daangn Safe Payment (Escrow) and Safe Compensation services.Manage refund disputes and fraud policies arising from the safe payment service and second-hand transactions.Forecast potential issues and incorporate solutions into service policies.Communicate with relevant departments (external affairs, PR, legal, service team, management, etc.) to resolve operational issues.Manage crises through swift identification and resolution of issues upon the occurrence of risks.We Are Looking ForIndividuals with over 3 years of experience in IT service operations.Experience in service policy formulation and risk management.Problem-solving ability and experience with issues related to service operations.Enjoyment in defining, planning, and executing solutions independently.Ability to communicate and collaborate effectively with related departments.Preferred QualificationsExperience in operating escrow services or responding to PG-related issues.Experience in external affairs for risk response.Proficiency in data analysis tools (e.g., SQL).Additional InformationFor full-time positions, there is a 3-month probation period.Individuals with disabilities and veterans are given preference during the hiring process as per the 'Act on the Promotion of Employment for Persons with Disabilities' and 'Act on the Honorable Treatment and Support of Persons of National Merit.'The job interview includes a discussion centered on task content followed by a Q&A session.This position is affiliated with the Service Operations team and works closely with the daangn Pay team.After the application and interview processes, we may propose specific service manager roles based on the strengths and experiences of the applicants.Application Process1. Document screening → 2. Assignment screening → 3. Job interview → 4. Culture fit interview and reference check → 5. Compensation negotiation → 6. Final acceptance and onboardingClick here for the daangn onboarding guide

Join our dynamic team at Toss Place!The Technical Account Manager at Toss Place is dedicated to optimizing payment system integrations tailored to the unique needs and circumstances of our clients, providing them with a sense of security and trust through technical issue resolution and expert consulting.You will analyze and validate technical issues that arise within our partner merchants and collaboratively discuss practical solutions with them.Your responsibilities will include:Designing and coordinating necessary procedures step-by-step, ensuring smooth technical collaboration with partners to successfully implement payment integrations.Not only solving issues but also listening to client feedback to diagnose needs and enhance overall service in collaboration with the product team.Focusing on providing essential technical support and communication for merchant integration, streamlining decision-making processes to improve problem resolution effectiveness.We are looking for someone who:Has a strong interest in new technologies and a willingness to learn, actively adapting to the evolving tech landscape.Can communicate deeply with our clients’ developers, quickly analyze technical issues, and explain solutions in an easily understandable manner.Possesses the perseverance to see problems through to resolution, enjoying the collaborative process of problem-solving as a team.Has experience in flexibly applying various technologies in a business context to lead collaborations with clients as a technical partner.Is preferred to have experience with payment service providers such as VAN or simplified payment systems.Tips for your resume:Please detail your experiences with the latest development technologies or projects you've applied them to.Focus on your specific contributions in projects you've participated in, including duration, role, tech stack, major contributions, and improvements post-project.Don't worry if the experiences weren't part of successful projects; share as many as you can.Your journey to joining Toss Place:Application submission > Job interview > Cultural fit interview > Reference check > Compensation negotiation > Final acceptance and onboarding