About the job
Join VERB Interactive, a dynamic digital marketing and technology agency located in the vibrant city of Calgary, Alberta. We partner with some of the world's leading destinations, resorts, and travel brands, providing unparalleled opportunities for collaboration and impact. Our team is dedicated to exceeding expectations and thrives on tackling projects that others might shy away from due to their complexity or pace.
The Account Manager plays a pivotal role in cultivating and managing client relationships while delivering strategic guidance across a diverse portfolio of clients. This position serves as the primary liaison between clients and our internal project teams, ensuring that all projects are executed on time, within budget, and aligned with the established strategies.
Key Responsibilities:
- Independently oversee client relationships and projects, proactively addressing challenges with effective solutions.
- Build and sustain positive relationships with both internal and external clients through frequent, professional, and strategic communication.
- Identify and pursue opportunities to expand client accounts by proposing innovative solutions and services tailored to their needs.
- Manage marketing retainers and projects including Social Media, SEO, GEO, Paid Media, and various campaigns in collaboration with subject matter experts.
- Oversee and coordinate small to medium-scale web development and digital marketing projects from inception to launch.
- Maintain project timelines with support from Project Managers and Account Coordinators.
- Control project budgets and seek efficiencies while ensuring adherence to the project scope.
- Collaborate with all relevant departments at VERB, engaging experts on projects and new initiatives.
- Keep abreast of client brand standards and assets.
- Conduct research and provide strategic insights to enhance the business interests of clients.
- Mentor Account Coordinators, facilitating their professional development and onboarding as needed.
- Foster a positive team environment by motivating and energizing the broader VERB team.

